# Runo Call Management CRM — For Teams That Call to Sell > SIM-based Call Management CRM for outbound sales teams to boost productivity. (iPhone/iPad app by Rutakshi Technologies Private Limited.) - Source: https://appshunter.io/ios/app/runo-call-management-crm/id1528004506 (this page in markdown: same URL + `.md`) - Developer: [Rutakshi Technologies Private Limited](https://appshunter.io/developer/1506549110) - Category: Business, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 15.6 · 108 MB - Languages: English - Released: 2020-08-29 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/runo-call-management-crm/id1528004506/reviews.md ## What is Runo Call Management CRM? 10-Day Free Trial. Zero Implementation Cost. Zero Infrastructure Cost. Setup in 30 Minutes. Runo is a simple yet powerful SIM-based Call Management CRM designed to boost call connect ratios and double calling productivity within just 2 weeks. Built for outbound sales teams, Runo helps you convert leads, follow up with prospects, qualify inquiries, and close deals faster. If you're looking for a smarter cold calling app that does more than just dial, Runo puts you in complete control of your calls, leads, and team. Everything Your Outbound Sales Team Needs, All in One App: Live Team Status Track team availability, call status, and offline status in real-time. Manage distributed or in-office teams with ease. Real-Time Dashboards Monitor total calls, talk time, and agent performance with live dashboards. Make data-backed decisions to improve efficiency. Auto Lead Allocation Automatically assign incoming leads to the right sales rep, reducing response time and increasing conversion chances. CRM Customization Easily tailor your mobile CRM with custom fields and personalized pipelines—no IT support required. Lead Management System Drag and drop leads across sales stages. Stay on top of deals and visualize your pipeline effortlessly. Auto Dialer Save time and increase productivity with Runo’s Auto Dialer, optimized for high-volume calling. Follow-Up Notifications Set follow-up reminders and never miss an opportunity due to a missed callback. Advanced Caller ID See a caller’s name, last interaction, and appointment info before answering. Message Templates Quickly send WhatsApp or email replies using pre-set templates for speed and consistency across your team. Interaction Timeline Access a complete, easy-to-navigate timeline of all customer interactions. Roadmap Preview: Smarter Calls with AI AI Call Transcript Get a searchable text version of every call—no more manual note-taking. AI Call Summaries Receive concise call summaries with action items and key takeaways. Sentiment Analysis Instantly gauge whether a call was positive or negative, helping you spot unhappy leads early. Meeting Notes (MoM) Automatically capture key takeaways, urgency, and next steps after every call. Agent-Customer Talk Ratio Analyze how much your team listens vs. talks. Use this insight for better coaching and faster closings. Call Quality Scoring Score every call on clarity, filler words, and tone. Perfect for coaching and performance reviews. AI Chat Assistant Ask questions like “show missed follow-ups” and get instant answers from your call data. WhatsApp Business Integration Run broadcast campaigns and manage conversations on WhatsApp Business directly within Runo. Ready to leave behind low connect rates and clunky systems? Download Runo today and experience the future of call management. Get your 10-Day Free Trial. ## Key features - Live Team Status Tracking - Real-Time Performance Dashboards - Automated Lead Allocation - Customizable CRM Pipelines - Auto Dialer for High-Volume Calling - Follow-Up Reminders - Advanced Caller ID with Interaction History ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/runo-call-management-crm/id1528004506/reviews.md ### 5/5 — Thanks runo *2025-08-19, version 5.1.5* Great work done by runo support team ### 5/5 — Good CMS app *2024-07-29, version 3.6.6* Good product and great service provided by the team ### 5/5 — About the app work and the supprot team *2024-02-16, version 3.6.6* Runo redefines tele-calling marketing, offering a seamless platform for engaging target audiences. Its advanced features, intuitive interface, and emphasis on data security drive meaningful connections and tangible results for businesses. Thanks for the support team, especially Anjali Ma'am, deserves commendation for their professionalism and dedication in resolving issues efficiently ### 5/5 — The best calling solution we came across! *2023-07-17, version 3.6.6* We’ve been using a reputed cloud calling solution all this while for our sales calling. It was a good platform, but we wanted something better. We came across Runo when we were doing some research on different modes of calling for telemarketing. Initially, we were surprised to see that a SIM based outbound calling solution exist in the first place. But, after a while, we were a bit skeptical about how it would turn out. Using Runo for more than 9 months now, and it is safe to say that it has exceeded our expectations. We doubled our connections with potential prospects within a week, and that helped us improve our conversions. We didn’t have any issues while migrating from the cloud-calling solution to Runo. It was super easy and natural, and the team also didn’t require any learning curve to adapt to the new platform. ### 5/5 — Helping Sales Teams with Simplified Workflows *2023-07-17, version 3.6.6* We cannot speak highly enough of Runo and how it has revolutionised our outbound calling activities. With improved calling it has also streamlined our other efforts as well. The way it seamlessly integrated with different platforms such as Whatsapp & Email has made following up easy. ### 5/5 — Real-Time Reporting is a big win *2023-07-14, version 3.6.6* The calls tracking feature allows us to monitor our team's outbound and inbound calls, ensuring nothing falls through the cracks. We also appreciate the ability to manage business call recordings and handle missed calls effectively. The real-time input and output performance reporting provides us with valuable insights into our team's performance and helps us make data-driven decisions to optimize our calling strategies. ### 5/5 — A game changer for outbound calling efficiency *2023-07-14, version 3.6.6* Runo has transformed our sales efforts The seamless integration of call tracking CRM and lead management has enhanced our productivity and streamlined our process. The SIM based calling has helped us connect with more customers than ever before. The click to dial and auto dial modes have eliminated the manual dialling, saving us time and improve efficiency. The real-time reporting feature provides valuable insights into our team‘s performance, enabling us to make data driven decision. Integration with popular communication channels like WhatsApp and email has improved customer interaction. With Runo, we can easily manage and assign leads ensuring no opportunities are missed. We highly recommend Runo for its use of and interface of features and commitment towards data security. ### 5/5 — Highly recommended app for CRM *2022-09-29, version 2.3.2* We are small size business & we were looking for CMR for our Sales & Marketing team. After doing few research we come across & meet Mr Amit from RUNO, we were really impressed with the technology & pricing. And I must after using RUNO tech for last 3 months we are really happy with the service & the best part is that you have support team & RM attached to you to resolve any problem immediately. ## Frequently asked questions about Runo Call Management CRM ### What is Runo Call Management CRM? Runo Call Management CRM is a SIM-based application designed to enhance the productivity of outbound sales teams. It offers features like live team status, real-time dashboards, and automated lead allocation to help teams close deals faster. ### How does Runo help improve call connect rates? Runo aims to boost call connect ratios through features like an auto-dialer optimized for high-volume calling and advanced caller ID that provides context before answering. It also includes follow-up notifications to ensure no opportunity is missed. ### Can I customize Runo to fit my sales process? Yes, Runo offers CRM customization with custom fields and personalized pipelines, allowing you to tailor the mobile CRM to your specific sales stages without requiring IT support. ### What kind of reporting does Runo provide? Runo features real-time dashboards that monitor total calls, talk time, and agent performance. This data-backed approach helps managers make informed decisions to improve team efficiency. ### Does Runo offer a free trial? Yes, Runo provides a 10-day free trial with zero implementation and infrastructure costs, allowing teams to set up and experience its benefits within 30 minutes. ### What devices does Runo support? Runo is available on iPhone, iPad, and iPod devices, making it accessible for sales teams using Apple's mobile ecosystem. ### How often is Runo updated? The latest version of Runo is 8.0.22, and it was last updated on March 25, 2026. This indicates a commitment to ongoing development and feature enhancements. ### Does Runo have ads? No, Runo does not contain advertisements. The application is free to use and does not display any in-app ads. ## Version history (last 5 releases) ### 8.2.14 — 2026-06-27 AI Customer Insights CRM-Based Filters for AI Insight Rules Feedback for AI Call Analytics Default AI Transcript Script AI Dashboard Enhancements Conditional Webhook Triggers Improved Call Tracking Visibility Download Team Live Status International & UK Payments Upcoming Plans Page CRM Bulk Upload Improvements Unique Filter Drilldown to Call Logs Resizable Table Columns AI Scoring parameter limit increase AI Webhook Triggers to have agent customer bifurcation ### 8.1.34 — 2026-06-02 Cross Process Lead Transfer History for Data Transfer Data Management RBAC & Configuration restructure AI Custom Intent FB Leads Ads Integration AI Credits: License-Based Allocation AI Insight Rules Filters Expansion AI Overview Dashboard Interaction History Scroll‑to‑Top Searchable Option Dropdowns in Allocation Rules Waba undelivered filter AI Credit Banner Zoho Floating button AI Summary Copy/Download option Bug Fixes and Improvements ### 8.0.26 — 2026-04-01 Bug Fixes & Improvements ### 8.0.22 — 2026-03-25 Pre Call Config Support AI Analytics Webhook Config Support AI Configuration Enhancement Allocation Automation Workflow Improvement CRM Field State Persistence Process description WABA Health Report On Call Notification for C2C Fixes and Improvement ### 6.2.16 — 2025-11-21 Allocation Automation SIM & Cloud Telephony (Hybrid) Option to re-churn customers by updated date User Suspension option Do not track list Minor Improvements & Bug Fixes ## Apps similar to Runo Call Management CRM | App | Rating | Price | Category | | --- | --- | --- | --- | | [365 CRM](https://appshunter.io/ios/app/365-crm/id6446213236) | 5.0 (1) | Free | Business | | [MagentaBi 2.0](https://appshunter.io/ios/app/magentabi-20/id6444677635) | — | Free | Business | | [Telecrm: Telecalling Software](https://appshunter.io/ios/app/telecrm-telecalling-software/id1663533999) | — | Free | Business | | [MyOperator Dialer](https://appshunter.io/ios/app/myoperator-dialer/id1545328648) | — | Free | Business | | [Meritto: Attract,Engage,Enroll](https://appshunter.io/ios/app/meritto-attractengageenroll/id1551119550) | — | Free | Business | | [Interakt](https://appshunter.io/ios/app/interakt/id1573532290) | 3.5 (13) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*