# RustDesk Remote Desktop — user reviews > 94 indexed App Store user reviews of RustDesk Remote Desktop by Purslane Limited, rated 4.10/5 from 73 ratings. - Source: https://appshunter.io/ios/app/rustdesk-remote-desktop/id1581225015/reviews - App overview in markdown: https://appshunter.io/ios/app/rustdesk-remote-desktop/id1581225015.md - Rating breakdown: 5★ 46 · 4★ 9 · 3★ 6 · 2★ 4 · 1★ 8 ## What do users think of RustDesk Remote Desktop? Overall sentiment: mixed **Pros** - 🚀 Fast connection and performance - 🌟 Open source and free - 💡 Self-hosting capability - 👍 Easy to set up and use - ⚡️ Low input lag - ✅ Works on multiple platforms - 💰 Great alternative to paid software - 🖥️ Good for personal and company use - 🖱️ Supports gestures like 3-finger scrolling **Cons** - 🔋 Phone heats up - 🐛 Inconsistent performance on iOS/iPadOS - 🚫 Lacks mouse acceleration - 📱 Poor compatibility with older iOS versions - ⚠️ Some users report data collection (location, identifiers) - 💻 Issues with Wayland servers - 🖱️ Mouse pointer misalignment - 🤔 Difficult to reconfigure mouse controls - ⌨️ Keyboard input issues (repeating keys, not registering) **Commonly reported bugs** - Recent update broke iPad mouse alignment - No image displayed from PC (black screen) - Remember Password function doesn't work - Black screen when remoting into Raspberry Pi Linux server (Wayland) - Keyboard issues when remoting from iPhone to PC - Cannot control Mac - iPad app fails to connect or shows key mismatch error - App crashes or becomes unresponsive - Connection issues over mobile data network - Session closes after a short period - Key presses duplicated or not registered with external keyboard - Settings/Preferences not preserved - iOS language icon covers toolbar collapse icon - Previous direct IP sessions not saved - Enter key does not work in address bar - Copy/Paste broken - Latest update deleted saved connections - App not responding after update - Connection Error, Operation not permitted (error 1) on iOS - Mouse overflows monitor content, preventing clicks on edges - Double-clicking behavior in touch mouse/pad options - App launches but window vanishes on old iPads - Crash on app startup (v1.2.7, iOS 12.2) - Cannot paste remote ID by holding text input - iOS client attempting to control Android results in frozen interface - Cannot control Windows PC typing from iPhone - Version 1.2.7 has issues on iPad (cannot launch) - Address book empty on Pro version - Arrow keys do not function like a desktop keyboard - Phone heats up during use - Mouse pointer on desktop and iPad not lined up - Flakey behavior with keyboard and trackpad on iPad - Scaling displays issues on iPad - Key mismatch error with iPad app - Virtual machine control issues (keyboard repeats or fails to register) - Mobile network connection issues - Cannot connect over mobile data network - UI icon not centered **Most requested features** - Add option to view and modify USB drives in file transfer mode - Improve mouse and keyboard control configurability - Allow Apple Pencil to function as a mouse - Support iPhone remote control of each other - Add option to automatically switch display/monitor to follow remote window focus - Sync remote ID list by iCloud - Improve Wayland support - Add option to change two-finger gesture behavior (scroll vs. move canvas) - Center remote screen when zooming - Remap controls for mouse actions - Integrate arrow keys with device keyboard - Support iPhone to Android control - Support Windows remote typing from iPhone ## Newest reviews (17 of 94) ### 4/5 — The best remote desktop software *2026-06-21* This is the best and most compatible remote software I’ve used. There is only pros and one cons. The pros are it’s stable, it works with private self hosted setups, and it works with Mac, Linux, and Windows with no issues. The only con is, it makes the phone hot after using it for a while. ### 3/5 — Hot phone *2026-04-14* Great fast connection, but it lacks mouse acceleration and makes my iPhone heat up. ### 3/5 — recent update broke ipad mouse *2026-03-15* I use this regularly with my ipad, and the most recent update caused it to be more difficult to you use. The mouse on my pointer on my desktop and pointer on my ipad aren’t lined up anymore and I can’t figure out how to get them lined back up. ### 5/5 — Excellent app *2025-12-15* Great app, works flawlessly, no connection or control issues ### 4/5 — Fabulous, free, a bit buggy *2025-11-29, version 1.4.4* This is a great piece of software and a very functional solution for flexible remote access. Useful enough that I’d be happy paying for it. (But it’s free.) In terms of performance and functionality, it’s actually better than many of the paid solutions still available, including Splashtop. There are some persistent usability issues unique to its use on the iPad, such as flakey behaviour when using a keyboard and trackpad on the iPad (a very common configuration when remoting), scaling displays, etc. When those bugs get addressed this is going to be complete magic. ### 2/5 — Remember Password doesn’t work *2025-11-27* Seems to reset password with no prompt for it ### 5/5 — As good as teamview … but free *2025-10-25, version 1.4.3* Works like a charm, can control my win 11 pc. Use it with my ipad and my second PC to control my basement PC ### 5/5 — Works *2025-10-23* I use this app to access a raspberry pi linux server. When i remote into it, most of the time rustdesk shows a black screen even though inputs get properly sent. I'm guessing it is because it uses a wayland server instead of x11. ### 4/5 — Great but keyboard issues *2025-10-06, version 1.4.2* Just about perfect but having issue using keyboard from iphone remoting into pc which is also remoting into another machine. Any idea what the issue is? ### 5/5 — 너무좋아요 *2025-09-19* 너무좋아요 제발 무료 유지해주시길.. ### 5/5 — The BEST Remote Desktop software to date! *2025-08-12* I have been using this software daily for roughly 2 years now. It is significantly more feature rich and responsive than TeamViewer, AnyDesk or any of the other Remote Desktop alternatives. New features are constantly being added and the latency and quality are unparalleled by any other software that remotely (pun intended) attempts to call itself "Remote Desktop software". If you're fed up with TeamViewer, AnyDesk, etc. and want full control over your remote sessions, this is the software to use. You can even host your own server to keep everything fast and private. Great job developers! There is only 1 caveat I have noticed. The app collects location and identifier data. Not a fan of this. Diagnostics are fine, but for OSS, location and identifiers, albeit not linked to my personal identifier, is uncharacteristic of the open source philosophy. ### 5/5 — As good as teamview … but free *2025-08-06, version 1.4.0* Works like a charm, can control my win 11 pc. Have just a problem with 3 fingers scrolling ### 2/5 — Works then doesn’t work *2025-07-29* I find this maddeningly frustrating. Rust desk works fine on my windows and Mac computers, but access from iOS or iPadOS works and then suddenly doesn’t work for no apparent reason with no ability to understand why it’s not working. All you get is a message that says try again later. That’s not helpful at all. ### 5/5 — Best remote app I’ve ever used *2025-07-25, version 1.4.0* Nothing comes close. Makes teamviewer and anydesk look like a pile of trash. Combine with tailscale for better latency especially long distance ### 4/5 — Works *2025-06-06* I use this app to access a raspberry pi linux server. When i remote into it, most of the time rustdesk shows a black screen even though inputs get properly sent. I'm guessing it is because it uses a wayland server instead of x11. Update: After further testing when i press the -> arrow next to the remote id it will connect properly but when i select it from recents or favorites it will show a black screen. Besides the weird connection quirk it is a great app compared to real vnc viewer with gestures like 3 fingers to scroll. also being able to access it from anywhere is really helpful. ### 4/5 — Works sometimes *2025-06-04* I use this app to access a raspberry pi linux server. When i remote into it, most of the time rustdesk shows a black screen even though inputs get properly sent. I'm guessing it is because it uses a wayland server instead of x11. Update: After further testing when i press the -> arrow next to the remote id it will connect properly but when i select it from recents or favorites it will show a black screen. Besides the weird connection quirk it is a great app compared to real vnc viewer with gestures like 3 fingers to scroll. also being able to access it from anywhere is really helpful. ### 5/5 — Best one out there *2025-05-17* I love this app!! I have cycled through so many different ones and they all either are extremely slow or cost money. There is NO input lag at all and it’s so easy to set up!! However the Apple Pencil does not seem to work. It would be amazing if it was configurable to set the Apple Pencil to work as a mouse (tap = click, hold down & drag = click and drag, etc.) ## Most critical reviews (10 lowest-rated) ### 1/5 — Нет изображения с ПК. «Ожидание изображения» *2026-01-14, version 1.4.5* Подключение проходит быстро, но никакого смысла в нем нет если нет изображения с ПК ### 1/5 — Needs a Ton of Work *2025-10-25* Not ready for anything more than personal use. Don’t waste your time with this Chinese clone. ### 1/5 — Garbage if you have Macs *2025-09-06, version 1.4.1* Connects okay but can’t control Mac. Useless software ### 1/5 — iPad app does not work *2025-04-17* I get a failed to connect, please try later message. I’m trying to connect to Windows PC. RustDesk clients connect just fine from my Mac and other windows pcs, but not from my iPad. ### 1/5 — Doesn’t work *2025-04-14* App doesn’t work at all. I’m able to connect just fine when using my PC or another remote PC; however, I consistently get key mismatch error with the iPad app. I know the key is correct because it works from the PC. ### 1/5 — Fails to Connect *2025-03-04* Simply doesn’t work. Connections work great from PC or Mac but gives key mismatch error on iPad app. Would be great to resolve this… ### 1/5 — Won’t work with iOS 12.5.7 old iPad *2024-11-09, version 1.2.7* App launches but window vanishes but still active in the dock. ### 1/5 — Scam *2024-07-13, version 1.2.2* Russian scammers ### 1/5 — Unusuable *2023-10-21, version 1.2.2* I don’t know what changed, but every time I connect now the session is closed after < 15 seconds. It’s completely unusable ### 1/5 — App not response *2023-10-10, version 1.2.2* Really bad, since I updated to the new version, it stop working. iPhoneX iOS 16.6 ## Most praised reviews (10 highest-rated) ### 5/5 — The BEST option *2026-07-02* This is the best remote desktop app for any use i’ve ever used and I’ve tried them all!!! They even let you self-host it for an even faster experience! ### 5/5 — Better than TeamViewer *2026-06-27* Not sure why this app has such low reviews; if I had to guess, it’s probably because some people don’t understand what this app is for. If you self host your own Rustdesk server, this app is perfect. It does everything the TeamViewer app can do, plus you aren’t being tracked and sold to by TeamViewer. This app does everything I could ever want a Remote Desktop app to do. ### 5/5 — Best app ever for a replacement of realvnc *2026-06-12* This is it, the best realvnc replacement ever. This app is the first thing I install on my devices so I can remote into them ### 5/5 — Excellent features *2026-06-08* So far I like everything about this app and feels superior to TeamViewer ### 5/5 — 원격제어 최고의 앱 *2026-04-17* 무료로 유지해주셔서 정말 감사합니다🍀🍀🍀🍀🍀항상 행복하세요 ### 5/5 — Incredible and Open! *2026-03-21* This app truly embodies the spirit of open source software. I just started getting into developing, and needed a way to remote into my Mac from iPad and iPhone. I launched a website from an airplane with this app. There is nothing remotely comparable - let alone for free! There was real intention and intelligence put into the design of this app. And to utilize free public relays for it is just awesome. I’ll be getting my own server configured when I get back home - or maybe I’ll do it remotely via RustDeck! ### 5/5 — Amazing! *2026-03-07, version 1.4.5* Thank you for making this, exactly what I needed and works flawlessly 🙌 ### 5/5 — Use this if your sick of other RD programs *2026-02-20* For years I’ve had miserable times with other apps, dealing with support and having them raise prices. I finally got sick of it and decided to find an open source alternative, and discovered this app. The self hosting ability is amazing and this whole setup worked well enough for my personal devices that I am in the process of pushing my company over to this software to ditch our current Remote Desktop provider. Cannot recommend this enough ### 5/5 — Great *2026-01-23, version 1.4.5* Great open source option! Lots of options if needed but also accessible and easier to set up than Sunshine + tailscale. ### 5/5 — Very good app *2026-01-07, version 1.4.4* Please In the next update, could you add the option to view and modify USB drives when they are in file transfer mode, because currently they can not be accessed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*