# Ruud — user reviews

> 8 indexed App Store user reviews of Ruud by Rheem Manufacturing Company, rated 4.62/5 from 990 ratings.

- Source: https://appshunter.io/ios/app/ruud/id1608918835/reviews
- App overview in markdown: https://appshunter.io/ios/app/ruud/id1608918835.md
- Rating breakdown: 5★ 686 · 4★ 73 · 3★ 17 · 2★ 7 · 1★ 41

## Most critical reviews (8 lowest-rated)

### 1/5 — Great Before Update

*2025-11-09*

After update all I get is a message that says “Token Error”.

### 1/5 — Only allows one person to control

*2023-05-17*

I can connect only one phone at a time. It won’t allow both my wife and my phone to be connected.

### 2/5 — Partial

*2023-03-01*

Part of it works okay. It displays your system. You can change to heat, cool or heat / cool schedule. However, you can’t adjust the schedule from the app. You have to go to the wall thermostat. Is it worth it, not really.

**Developer response:** Thank you. We appreciate your taking the time to leave feedback and we are sorry to hear you are having trouble controlling your home system. Please contact EcoNet support at 800-255-2388 and one of our agents will be able to help troubleshoot your scheduling issue.

Please note that this feedback is for our consumer Ruud EcoNet App, and not for the Ruud app for contractors.

### 3/5 — iPad version please!

*2023-11-16*

Our company has Apple Business managed iPads. A managed iPad can not run the iPhone version of apps, a designated iPad version is necessary.

### 5/5 — HVAC Tech

*2026-06-25*

best app and tech assistance ever outside of a voice on the phone Eddie from Ruud Maryland

### 5/5 — Tech.Pfarr

*2025-08-09*

The app gives me exactly what I need to setup balance and troubleshoot. It doesn’t have a very respectable connection distance so set your phone close by and check regularly if working further than 20’ away.

**Developer response:** Thank you for your feedback and for taking time to leave us a review.

### 5/5 — Products

*2024-09-24*

Great products, enjoy them

**Developer response:** Thank you for your feedback and for taking time to leave us a review.

### 5/5 — Yep

*2024-06-06*

Awesome

**Developer response:** Thank you for your feedback and for taking time to leave us a review.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*