# Ruut: AI Running Coach — user reviews

> 286 indexed App Store user reviews of Ruut by Shalitone Limited, rated 4.40/5 from 406 ratings.

- Source: https://appshunter.io/ios/app/ruut-ai-running-coach/id6755474436/reviews
- App overview in markdown: https://appshunter.io/ios/app/ruut-ai-running-coach/id6755474436.md
- Rating breakdown: 5★ 311 · 4★ 32 · 3★ 14 · 2★ 13 · 1★ 36

## Newest reviews (12 of 286)

### 4/5 — So far so good

*2026-08-24, version 1.2.4*

I like the coaching aspect of this app, but it is very easy to miss the cue to start running or increase your speed for the faster intervals.  A 5 or 10 second warning would be helpful to know that your interval is about to begin.  Even better would be a watch app, so that I don’t have to run with my phone in my hand or continuously pulling it out of my pouch.  This app has excellent potential and hopefully with more subscribers, it will be able to tweak the details.

### 3/5 — No Apple Watch Interface

*2026-08-16, version 1.2.3*

I’m really enjoying the app. However, I don’t want to take my phone with me when I run. Would you please advise if you’re planning on developing Apple Watch integration?

### 5/5 — This app is great.

*2026-08-11, version 1.2.3*

I didn’t expect it to start with tutorials on how to breathe, how to run. They have thought of everything. This is a really great app to run with - and I have always HATED running. I think this will get me to where I need to be, for sure.

### 5/5 — Ruut

*2026-08-10*

Application au top

**Developer response:** Merci beaucoup ! Ravis que l'app te plaise autant. On est avec toi à chaque foulée — bonne route !

### 5/5 — A blessing!!

*2026-08-10, version 1.2.3*

Just started my running journey again,and must say, it felt so comfortable running again that I forgot I was doing it. I love an app like this one that is well put together with the guidance and motivation to get me to where I want to be. A must have if you’re starting from scratch or need a different experience other than weight training. Keep up the amazing work!!!

### 5/5 — Beginner

*2026-08-10, version 1.2.3*

Good pace, clear instructions, easy to follow.

### 4/5 — First RUN

*2026-08-10, version 1.2.3*

Was good

### 5/5 — Perfect accountability partner

*2026-08-08, version 1.2.3*

Just what I needed

### 5/5 — Understands the barriers

*2026-08-08, version 1.2.3*

A coach at your finger tips that understands how to get started even if you’ve never ran

### 5/5 — Awesome

*2026-08-07, version 1.2.3*

I like it because I have guidance and it’s training me to run properly and I am having fun

### 5/5 — Good app

*2026-08-07, version 1.2.3*

Keeps letting you know when to slow down or speed up

### 5/5 — Amazing

*2026-08-06, version 1.2.3*

Using you guys is great I love being able to know I can love running again with out having to start felling like it’s hard

## Most critical reviews (10 lowest-rated)

### 1/5 — DO NOT BUY

*2026-09-06, version 1.2.5*

Ai summary is incorrect, doesn’t track your performance correctly, plans don’t make sense and every time you contact support they apologize and promise to get back to you and fix the issue but never do

### 1/5 — Beware of the subscription!

*2026-09-06, version 1.2.5*

I didn’t end up using this app and paid for it for months not realizing it. When trying to cancel it has multiple pages to click through where you continually have to say yes to canceling. I tried canceling several times, still got charged again and only offered a 50% refund all while never using the app.

### 1/5 — Scammy. Would never recommend.

*2026-08-31, version 1.2.5*

Absolutely terrible cancellation flow. You never get the email they claim they send to cancel and they bill you anyways. Further if you delete your account it doesn’t delete your subscription. As someone working in tech that’s pretty sus considering stripe is connected to the user profile typically so when you cancel your subscription is cancelled - meaning they’re storing user data/payment data separate from one another and so they still maintain your data after you delete your account. Absolutely terrible customer support and the app itself is okay but once you create a program you can’t leave it or change goals intuitively anywhere which means you’re stuck. I’ve requested a refund twice, crickets. Still waiting for a refund and to have my account cancelled. Will never recommend. Filing a report with VISA to ensure I don’t get charged again.

### 1/5 — Scam

*2026-08-27, version 1.2.4*

Would give it even one star Charged twice $44.79 us $$ when app was canceled 
Will not refund $$ scam

### 1/5 — Disappointing and Way Too Expensive

*2026-08-23, version 1.2.4*

Very disappointed with this app. It’s far too expensive for such limited features. There are free apps that are much better and offer more functionality. I also don’t really see where the “AI” is in this app—it feels more like a basic training app than a true AI running coach. For the price, I expected much more.

### 1/5 — Fraudulent Company

*2026-08-22, version 1.2.4*

I signed up for an account in April, found out the app didn’t work at all, and canceled my subscription. They reactivated it without permission in June and charged me an additional $34.99. Today, I was charged an additional $89.99. Support has offered me a pathetic “goodwill” offer where they will refund half of the $89.99 charge for a subscription I canceled back in April for an app that does not work.

### 1/5 — Charged but didn’t sign up

*2026-08-17, version 1.2.4*

I downloaded the app but never signed up to their services and was charged £99. No email, no notification, nothing. Just took my money hoping I wouldn’t notice. Am now raising a dispute with my bank. Nobody should be charged simply for downloading an app. Express consent to be charged should - at a minimum - be mandatory

### 1/5 — Don’t recommend

*2026-08-14, version 1.2.3*

I canceled this application after two months using it. It said the app was going to continue until the expiration date August 7th and they are still charging me and not giving my money back.

### 1/5 — Great motivation

*2026-08-02, version 1.2.3*

Love it

### 1/5 — Kein einziger Ton hörbar Coaching, keine Anzeige auf der Apple Watch

*2026-07-30*

Ich höre leider nichts, obwohl ich die AirPods Pro drei eingesteckt habe! Ich habe auch keinerlei Anzeigen auf der Apple Watch über meine Geschwindigkeit und mein Coaching. Für mich ist diese App leider unbrauchbar weil ich kann dann gleich auch das originale Apple Training verwenden. Da habe ich wenigstens ein Feedback über Strecke und Geschwindigkeit
Wenn man während dem Training kein Coaching hört, bringt es ja nichts

**Developer response:** Danke für dein Feedback, und es tut uns leid, dass die Audio-Coaching-Ausgabe bei dir nicht funktioniert hat — so soll das Erlebnis natürlich nicht sein.

Dass trotz eingesteckter AirPods Pro kein Ton zu hören ist, sollte nicht passieren. Schreib uns bitte an support@ruutlabs.com, dann schauen wir uns das gemeinsam an und bekommen das Coaching bei dir zum Laufen. Eine direkte Anzeige auf der Apple Watch gibt es aktuell noch nicht, aber du kannst Apple Health verbinden (Einstellungen → Verbundene Apps & Geräte → Apple Health), sodass deine Apple-Watch-Läufe in Ruut synchronisiert werden. An erweiterten Wearable-Funktionen arbeiten wir für kommende Updates.

Wir würden das gerne für dich in Ordnung bringen — melde dich einfach.

## Most praised reviews (10 highest-rated)

### 5/5 — Great explanation !

*2026-09-09, version 1.2.5*

It helps so much to understand the why HRV is so important.

### 5/5 — Great app

*2026-09-07, version 1.2.5*

Easy to use

### 5/5 — Highly recommended! 😍

*2026-09-04, version 1.2.5*

I'm 50 years old, and as a beginner, I find the app very easy to use.  Love the coaching during my runs.

### 5/5 — Just start!

*2026-08-27, version 1.2.4*

Loving it so far. I will do it again tomorrow morning. Every journey starts with the first step. Just keep making first steps every day until the finish line.

### 5/5 — First Run!

*2026-08-23, version 1.2.4*

Hard

### 5/5 — Top départ

*2026-08-19*

Après ma première course, je suis déjà ravie de cette appli !

**Developer response:** Merci Aude ! 👏 Quel plaisir de vous accompagner dès votre première course. Ce n'est que le début, bonne route !

### 5/5 — Coach au top

*2026-08-17*

Au top

**Developer response:** Merci beaucoup ! 👏 Ravis de vous accompagner dans vos courses. Bonne route !

### 5/5 — 1. Lauf Geh run

*2026-08-13*

War super

**Developer response:** Vielen Dank! Schön, dass dein erster Lauf super war. Wir sind bei jedem Schritt dabei — viel Freude bei den kommenden Läufen!

### 5/5 — Great

*2026-08-11, version 1.2.3*

Great app if you just start into running. Love the coaching, since you are not thrown into a timing loop without being thought the basics. You’re totally set up for success!

### 5/5 — Panic on the treadmill

*2026-08-11, version 1.2.3*

I panic before hitting the gym but this program is keeping me calm and motivated.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
