# RVA311 — user reviews

> 12 indexed App Store user reviews of RVA311 by City of Richmond, VA, rated 3.10/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/rva311/id1408330609/reviews
- App overview in markdown: https://appshunter.io/ios/app/rva311/id1408330609.md
- Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (2 of 12)

### 1/5 — City doesn’t actually do the work

*2020-05-13*

App seems to work fine but all tickets go into a void of “transferred to correct department” and marked as completed although they never actually get done. There’s been a huge oil spill on my block covering the sidewalk for 6 months that has never been cleaned. Don’t bother attempting to use RVA311, your work won’t get completed.

### 1/5 — PRIVACY VIOLATION

*2019-03-04, version 1.1.1*

The agents at 311 also use this system to input requests called in. They publish names, addresses and contact information on this portal for ANY user to see. This is a MAJOR privacy violation.

## Most critical reviews (10 lowest-rated)

### 1/5 — App does not work

*2026-06-28*

Tries to order replacement trash can, stuck on the screen of “placing pin on the map” and the address lookup does not work, no workarounds either. The app is garbage!

### 1/5 — Crashes

*2023-09-16*

App crashes before it even loads. Running latest version of iOS.

### 1/5 — Worthless

*2023-05-16*

First request I tried after hold for 15 minutes was not available. To make a request pictures are shown??? I have no idea what this means. Picture are not logical. What city service does an umbrella represent. Another big fail.

### 1/5 — Not sure it even sent my request

*2021-04-30*

Sign in via Apple ID does not work. Text boxes don’t even have normal spell check or suggestions available like capitalize a single “I” and I am sure many other issues if you look closer.

### 1/5 — Cannot create account

*2021-03-17*

Ask for account creation, then sends email confirmation...but confirmation link does nothing. Cannot create and verify account.

### 1/5 — It’s an empty vessel

*2020-12-08*

There is no way to actual do anything on this app

### 1/5 — App won’t stay open

*2020-11-05*

Been trying for weeks.App immediately shuts down upon opening, even after reinstalling.

### 1/5 — Total garbage

*2020-10-30*

Crashes when you try to open. What happened to SeeClickFix?

### 1/5 — Doesn’t work

*2020-10-20*

Downloaded app. It opens then flashes and closes. Tried to reinstall, same thing. Non -functional.

### 1/5 — Completely broken

*2020-09-25*

Won’t open at all on iOS 14. App seems to be abandoned.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*