# RVC Pet Epilepsy Tracker — user reviews > 111 indexed App Store user reviews of RVC Pet Epilepsy Tracker by Royal Veterinary College, rated 1.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/rvc-pet-epilepsy-tracker/id992917809/reviews - App overview in markdown: https://appshunter.io/ios/app/rvc-pet-epilepsy-tracker/id992917809.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## What do users think of RVC Pet Epilepsy Tracker? Overall sentiment: negative **Pros** - 👍 Useful for tracking seizures - 💡 Valuable for vet visits - 👍 Easy to use (when working) - 💡 Detailed record keeping - 💡 Good for understanding episodes - 👍 Can email PDF reports to vet **Cons** - 🐛 App frequently stops working - 🐛 Data loss is common - 🐛 Login issues (frozen screens, unrecognized credentials) - 🐛 Password reset not working - 🐛 App requires WiFi - 🐛 No support or contact information - 🐛 Last update was years ago - 🐛 No cat option - 🐛 Dates displayed incorrectly - 🐛 App not loading/opening - 🐛 Spinning wheel/endless loading - 🐛 Lost access to data - 🐛 Unreliable - 🐛 Poorly developed - 🐛 No longer supported - 🐛 Defective - 🐛 Blank white screen - 🐛 Export function not working - 🐛 Cannot save entries - 🐛 Accidental data loss - 🐛 Inconsistent functionality **Commonly reported bugs** - App stopped uploading/working - Logged out suddenly, cannot log back in - Password reset email not sent, screen freezes - App is down/not loading - App will no longer open, just sits and thinks - Cannot log in or reset password, spinning wheel - Have to be on WiFi for app to open - App no longer works after OS update - App not loading ever - App stopped working suddenly, lost access to data - App just stops working, spins endlessly - App stopped working with iOS upgrade - Can no longer access data, just stopped working - App stopped working, shows neverending loading icon - Can no longer open app - App stopped working and no app support - Lost all info, app has stopped working - App not opening, loading but not opening - App won't load, no updates - App will not open - App won't open at all - App has stopped working - won’t open - Haven’t been able to open the app - App won’t open - Tried to log in, credentials wrong, password reset not working - Data logs are messing up again, date off by a day - Upgraded app, all data gone - Date entered is not the correct format hh.mm error - Suddenly logged out, cannot reset password, lost data - Cannot access app, told details not valid, password reset link not received - Login required after update, cannot see history - Lost all saved seizure logs after update - Logged out by app, cannot log in, password reset not working, data lost - Logs restored in v 1.12, push to cloud works - All information has been lost after update - Push data only pushed last seizure details - App fails to save details, endless spinning circle - App shows blank white screen - App says no internet but it is connected - App not connecting, no internet connection error - App stopped working, shows internet connection required - App crashed, not updated for a year - App won’t connect despite having internet - App quit working, white screen - App not connecting, no internet connection issue - App has stopped working - Poor update, kicked out, cannot log in, no internet available - Cannot open app, since yesterday - Internet connectivity problem - Unable to access app today, cannot record seizures - Cannot access log to see last seizure - App shows blank white screen or says needs internet - Day of the week is off by one day - Dates don't record correctly - Date pull-down menus do not work correctly, shows one day earlier - Export function doesn't work properly, doesn't export seizure log - Cannot save histories, error message 'Please enter a title before saving' - App programming is faulty **Most requested features** - Ability to upload videos of seizures - Email information from log to vet - More characters in notes sections - Improvements to UX - Improvements to PDF functionality - Improvements to communicating functionality - Medication reminders to log when meds are given - Timer feature - Video capture feature - Graph/calendar view for seizure trends - Account creation for multi-device access - Mark medication as administered - Add more details to dog's profile ## Newest reviews (19 of 111) ### 2/5 — Cat *2026-05-28, version 1.3.04* I would like to give this app a higher review but I have a cat that has seizures. The app is centered around dogs I can’t even select feline or a feline breed. I would also like to be able to track bowel movements and other behaviors such as sedation level, medication side affects and eating. The cat idea is solid, I want more. ### 2/5 — Please help!! *2025-11-03, version 1.3.04* I was all of a sudden logged out of my account and when I attempt to log back in, it says my details are not recognized. I’ve tried resetting my password but the screen just freezes and it never sends me an email to reset my password. I’ve diligently used this app for the past 3 years (it’s been incredibly helpful and useful) and will be devastated if I cannot retrieve any of my data! Please help me! ### 2/5 — Schade *2025-05-05, version 1.3.04* An sich guter Aufbau. Aber schade, dass die App bei einem Apple Update nicht mehr funktioniert. Hatte ich jetzt schon das dritte Mal, dass ich sie deinstallieren musste, dann einige Zeit warten. Und dann wieder neu herunterladen. ### 3/5 — App down again *2025-05-04, version 1.3.04* This is an excellent app to keep Track of my dog's seizures but the app is down again. I need access to my logs for an upcoming appointment. ### 1/5 — Geht nicht mehr *2024-12-10, version 1.1.21* Leider funktioniert seit einigen Tagen die App nicht mehr. Alle Daten futsch!!! Rückmeldung wäre toll ### 1/5 — App not loading ever *2024-12-09, version 1.1.21* You can’t get into the app without being on WiFi so if your dog unfortunately has a seizure outside where you don’t have WiFi good luck tracking it. Also it’s been 4 days since i have been actually able to get into the app. All my seizure logs are gone and unfortunately can’t show my vet. Better apps are out there!!! ### 1/5 — App stopped working *2024-12-08, version 1.1.21* App has been great on tracking my dogs fits. It’s suddenly stopped working and we’ve lost access to data ### 1/5 — Just stops working *2024-12-08, version 1.1.21* I’ve been using this to track my dogs seizures. Today it has just stopped working, spins endlessly and I can’t access or update anything. It was really useful shame no one seems to maintain it anymore ### 1/5 — Not working with iOS 18 *2024-12-06, version 1.1.21* The app stopped working with the 18 upgrade. Not sure who to contact to see if they plan on correcting. Unfortunately I’ve lost all my data at this point. ### 1/5 — Heartbreaking *2024-12-06, version 1.1.21* Can no longer access 4 years of data, just stopped working. Do not use this app. ### 1/5 — Dec 2024 - No Longer Working *2024-12-05, version 1.1.21* I’ve used this app for a year or so to track my dog’s fits and it has been great. Sadly, as of the start of December 2024, it has stopped working and no juts shows a neverending loading icon when the app is opened. Please fix it! ### 2/5 — Can no longer open app *2024-12-05, version 1.1.21* Please help and fix because app can no longer be opened and all my pets seizures are logged there ### 1/5 — App stopped working and no app support *2024-12-05, version 1.1.21* This app was recommended by my vet. I was critical in terms of logging my dogs seizures and to assist in his treatment. He had a recent seizure and I discovered the app wouldn't load, I deleted and re-downloaded it and had the same issue. There is no way to report faults with the app either. If you use this app, make sure you keep a separate log of the seizures in addition. ### 1/5 — Unhelpful *2024-12-04, version 1.1.21* Lost all info on fits my dog has had, app has stopped working. Very frustrating!!! ### 1/5 — Big issues- potential data loss *2024-12-04, version 1.1.21* Ive been using the app for over 2 years now- logging in info when my dog has seizures.. the app is not opening- i tried everything- LTE, 5G , home internet. Its loading hut not opening. I dont know what to do and how to get the data that was already entered.. very frustrating ! ### 1/5 — Won’t work *2024-12-03, version 1.1.21* I downloaded this app to track my dog’s seizures, especially his focal seizures and treatments and it was fine until it wasn’t. The app won’t load, there are no updates, so I have lost all of my data on his focal seizures. Very upset. I work really hard to manage his condition and all of that info is now gone. I have never had an app do this. Learned my lesson, I guess I have to just use my calendar. ### 1/5 — No longer supported *2024-12-03, version 1.1.21* I have used this app for about 3 years. I like the platform. This app is also based out of Australia. Recently, I tried to open the app and it would not open. I am assuming that it is no longer being updated since the last update was 3 years ago. Sadly, my log is now gone and I can not get the app to open at all ### 1/5 — App lässt sich nicht mehr öffnen *2024-12-02, version 1.1.21* Seit einer Woche kann ich die App nicht mehr öffnen ! Die App versucht eine Verbindung connected sich aber nicht ! Können Sie mir bitte helfen? ### 1/5 — Stopped working *2024-12-01, version 1.1.21* Having used it to keep meticulous records it just stopped loading… info all lost I’m going back to using a paper and pen notebook ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Was working - now not *2026-05-16, version 1.3.04* The app shows no connection - after update. With a dog that seizes every 3-4 days ATM, it is inconvenient. ### 1/5 — Log in Problems *2026-05-11, version 1.3.04* I have used this application to track my dog’s seizures and his medication. I tried to change my password after not being able to remember the correct one. Each time I push the button that says “Forgotten my password” it just spins and does nothing. I’ve looked all over the web site for support but can’t find any contact. All my data is trapped in this App and I can’t retrieve it. Poorly designed App. ### 1/5 — Not reliable *2026-02-26, version 1.3.04* I loved this app initially, the concept is great and it has a lot of functionality. Now I can’t access my data as the “reset password” function does not work. I advice you to back up your data if you are using this app ### 1/5 — Stopped uploading *2025-11-26, version 1.3.04* Come on RVC, time to sort out your app!! ### 1/5 — Funktioniert leider schon wieder nicht mehr *2025-09-24, version 1.3.04* Man hat ja vorher schon öfter die Anzeige Internet unavailable bekommen, aber seit iOS 26 geht gar nichts mehr. Echt schade für eine medizinische App! ### 1/5 — Was wonderful. Lost all my valuable data *2025-05-01, version 1.3.04* This has been my record keeper for YEARS! I have lost 4.5 years of data and my seizure tracking because the app will no longer open. It just sits there and thinks about it and does nothing. I have tried to get support, but I cannot even seem to connect for that. Previously this was a wonderful app and it had recently been updated to make it even better. I am hoping this might be resolved in time and my data will be recovered! ### 1/5 — Unreliable. Glad I didn’t lose years of data like other users. *2025-05-01, version 1.3.04* Used it for 3 days before I refused to load up. Uninstalled and reinstalled. Now I can’t log in or reset my password. I just sit there looking a spinning wheel. ### 1/5 — Needs WiFi *2025-02-25, version 1.3.04* Have to be on wifi for app to open. Will not open on my cell service even with full signal. Please fix this and I’d give 5 stars. ### 1/5 — Sie war toll *2025-02-10, version 1.3.04* Bis vor zwei Tagen, seitdem geht der Counter auf der Hauptseite nicht mehr und es steht nur noch „no seizures“ dort, obwohl im Kalender die Anfallstage drin stehen… ### 1/5 — Gute App *2025-01-19, version 1.3.04* Leider gemischt Englisch/Deutsch. Bitte komplett Deutsch. Ich führe noch ein Papiertagebuch, nachdem ich gelesen habe das man mal an seine Daten nicht ran kommt. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app to track *2023-01-11, version 1.1.21* It would be nice if there was a feature to upload videos of the seizure and somehow email the information from the log to our vet. ### 5/5 — Some bugs but great app overall! *2021-07-13, version 1.1.20* One app does it all. Pre seizure. During seizure. Post seizure. Able to input and track LOTS of information. My vet loved the reports the app generated. (You can easily email a PDF of a range of data to your vet for discussion). ### 5/5 — Download Your Info Regularly *2020-03-12, version 1.1.20* Keeping detailed records of your dog’s seizures is key to helping you and your vet minimize the negatives related to epilepsy. I was thrilled to learn of this app through a Facebook group that focuses on canine epilepsy. This past weekend the app stopped opening for many group members. The developer says they’re “working on it” but I fear all my info has been lost. Detailed seizure descriptions, medications and notes all gone. So if you do use this app -and can get it to load - figure out how to download the info you input in case the app stops working for you too. UPDATE: After a couple of weeks (apparently they ran into unforeseen complications) they got the app back up and running. ALL my info was there! I uploaded another seizure event and then downloaded my full log, just in case. ### 5/5 — Great app *2019-04-04, version 1.1.20* Easy to use app that lets you record details of meds and seizures for your pet. I found the info about seizures very helpful as my dog has only recently been diagnosed. It’d be awesome if the medication reminder allowed you to actually “mark off” when meds are administered rather than just a reminder notification on its own. ### 5/5 — Finally! *2019-02-20, version 0.1.13* The latest update has fixed all the issues and I can now download all the seizure data lost during the first update. Thank you. It’s a great app now it’s working again. ### 5/5 — Klasse *2018-10-30, version 0.0.249* Spitze dass es so etwas speziell für Tiere gibt! Sehr gut geeignet um die Anfälle zu dokumentieren, leicht zu bedienen und entgegen der App Beschreibung sogar auch in deutsch und anderen Sprachen verfügbar. 👍🏻 ### 5/5 — Bis jetzt super 👍 *2017-10-17, version 0.0.248* Bin froh das es so eine App gibt. Bisher fehlerfrei gelaufen. Man kann alles dokumentieren. Kann ich echt empfehlen ### 4/5 — New update? *2024-12-09, version 1.1.21* Will there be a new update of the app?i have been using this app for over 4 years. since the latest os update the app no longer works. It has been so useful for tracking and understanding my dog’s episodes. ### 4/5 — Dex started having seizures right after *2023-07-01, version 1.1.21* We adopted him. We did not figure he had idiopathic seizure disorder until February. The only reason I give this four and not five stars it’s the app is not that intuitive. I find a new option every time I open it. However, the export the seizure log, PDF proved very valuable to the neurologist at the ED today. If you have a dog it’s a good tool. Oh and can we have seconds? Some of his focal seizures last less than a minute. ### 4/5 — Urge to Update. *2021-08-25, version 1.1.21* The data logs are messing up again. It says Monday August 24 2022 but that was tues day. Idk why it’s off a day, but i’d appreciate if you fixed it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*