# RWAM Mobile

> Mobile platform for group insurance plan members to manage claims and benefits. (iPhone/iPad app by RWAM Insurance Administrators Inc..)

- Source: https://appshunter.io/ios/app/rwam-mobile/id830810306 (this page in markdown: same URL + `.md`)
- Developer: [RWAM Insurance Administrators Inc.](https://appshunter.io/developer/830810309)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 11.2 · 74 MB
- Released: 2014-06-03
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rwam-mobile/id830810306/reviews.md

## What is RWAM Mobile?

With RWAM Mobile, submitting your claims has never been easier.

Offering select features of RWAM Plan Member Services (our client web application), RWAM Mobile allows group insurance plan members to:

- Submit health, dental and vision claims securely online directly from your phone or tablet

- Track recent claims

- View remaining balances on your Spending Account

- View your RWAM OneCard and use your phone as your Drug Card, Hospital Card, Dental Card and Out of Country Travel Card (if applicable to your group plan)

- Contact RWAM with a simple click 


For more information, visit www.rwam.com or contact us at 1-877-888-7926 or mobileapp@rwam.com

## Key features

- Submit health, dental, vision claims
- Track recent claims
- View spending account balances
- Access digital insurance cards
- Contact RWAM easily

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/rwam-mobile/id830810306/reviews.md

### 2/5 — Could use an overhaul

*2026-04-22, version 2.2.1*

The app is pretty frustrating.  It never wants to read the files I submit for a claim, so I have to take screenshots of everything and submit that way.  Half the time my claims disappear after they appear to have been submitted.  Also you can’t open pending claims to see what you did submit, or delete it if you think you messed it up.

### 2/5 — Helpful at call center

*2026-04-17, version 2.2.1*

I have called a few times over the last few years for support with the app. I can’t rate the app as it always gives me trouble but the staff who answer the phone are SO NICE and EASY TO GET AHOLD of!!!  Marlene was so kind and helpful!! I appreciate this so much

### 1/5 — Log in

*2025-11-19, version 2.2.1*

Unable to enter password as in under login button and will not let me scroll to enter

### 1/5 — Poor Programming

*2025-08-15, version 2.2.1*

When you try to communicate via message, it asks for you group number and everything. If you have a digital card you have to write down all the information before and then copy it back down. If you are logged in you should need to enter the information in. Also when line requires numbers to be entered, how hard is it to program to automatically pull up your number pad instead of full keypad, this would make things a lot easier.

### 1/5 — Doesn’t Work and Very Frustrating!!!!!!!

*2024-12-23, version 2.1.6*

Crappy app, when trying to login credentials are not valid. Had to reset password 3 damn times! Uninstalled the app, not using this crappy app again!!!!

### 1/5 — Terrible

*2024-11-07, version 2.1.6*

Downloaded the app, tried to creat an account three times and it just shuts down. Useless.

### 1/5 — Don’t fix what’s not broken.

*2024-10-09, version 2.1.6*

Ever since this app was updated. It kicks me out. Won’t let me log in. I can’t do anything.

### 3/5 — PDF and saved passwords finally work

*2024-09-05*

After a four year wait, I can finally attach a saved image or PDF (using the Files app). RWAM has also fixed the login experience to support basic username (plan number) and password autofill, Face ID, and Touch ID.

This isn’t a finely crafted app and there are plenty of rough edges, but we now have a better mobile alternative to the RWAM website.

### 2/5 — Not able to login

*2024-08-29, version 2.1.3*

After update unable to login says my info is wrong. I use the same information enter on the website no problem. We use to see how much dental coverage we have now we dont.

### 1/5 — Cannot attach a PDF

*2024-02-14*

It has been four years and l still cannot attach a saved image or PDF. I can only attach an image saved in my photo library. I cannot attach or upload an image or PDF using Files (which is possible on their website). RWAM has also broken the login experience. I cannot autofill my username (plan number) and passwords at all (which is possible on their website). 

Just use their website. Do not download this broken app.

## Frequently asked questions about RWAM Mobile

### How do I submit a claim with RWAM Mobile?

You can submit health, dental, and vision claims securely online directly from your phone or tablet within the RWAM Mobile app. The app provides a straightforward process for claim submission.

### Can I track the status of my submitted claims?

Yes, RWAM Mobile allows you to track the status of your recent claims. This feature helps you stay informed about the progress of your submissions.

### What information can I view about my spending account?

RWAM Mobile enables you to view your remaining balances on your Spending Account. This helps you manage your allocated funds effectively.

### Does RWAM Mobile store my insurance cards digitally?

Yes, you can view your RWAM OneCard and use your phone as your Drug Card, Hospital Card, Dental Card, and Out of Country Travel Card, if applicable to your group plan. This eliminates the need to carry physical cards.

### How can I contact RWAM if I have questions?

You can contact RWAM with a simple click directly from the app. For further assistance, you can also visit www.rwam.com or contact them at 1-877-888-7926 or mobileapp@rwam.com.

### Is RWAM Mobile available on Android devices?

The app is supported on iPhone and iPad. While not explicitly stated for iPod, it is likely compatible given the iOS ecosystem. It is designed for iOS devices.

### How often is RWAM Mobile updated?

The latest version of RWAM Mobile is 2.2.1, which was last updated on August 6, 2025. Updates typically include new features, bug fixes, and performance improvements to enhance user experience.

### Does RWAM Mobile have ads?

No, RWAM Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 2.2.1 — 2025-08-06

- New users may register using a provided registration code
- Enabled support for multiple distinct Benefit Booklets on a single device

### 2.2.0 — 2025-05-28

Added a new Profile Summary page for quick access to personal details

Introduced a Claims Search page to easily find and review past claims

You can now download and view EOBs (Explanation of Benefits) directly from the Claims Search page

HEIF/HEIC image files are now supported for claim submissions

Landscape mode has been disabled for a more consistent experience

Updated menu and dashboard layout for improved navigation and readability

### 2.1.7 — 2025-01-23

Bilingual language enhancements

### 2.1.6 — 2024-09-10

Added function to check for updates in storefronts

### 2.1.5 — 2024-09-04

Fixed issue where the app only submitted one claim receipt

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*