# RXO Deliver — user reviews > 48 indexed App Store user reviews of RXO Deliver by RXO, Inc, rated 4.70/5 from 528 ratings. - Source: https://appshunter.io/ios/app/rxo-deliver/id1402213072/reviews - App overview in markdown: https://appshunter.io/ios/app/rxo-deliver/id1402213072.md - Rating breakdown: 5★ 478 · 4★ 9 · 3★ 2 · 2★ 7 · 1★ 32 ## What do users think of RXO Deliver? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Improved from previous versions - 📱 Easy delivery management - ✅ Quick issue resolution support - 💡 Intuitive design and navigation - 🎯 Detailed delivery information visibility **Cons** - 🐛 Frequent freezing and crashes - ⏱️ Extremely slow performance - 🔋 Severe battery drain - 📸 Photos fail to save - 🔒 Mandatory always-on location tracking - 👆 Poor touch sensitivity/responsiveness - ⚠️ Unresponsive UI elements - 🔄 Constant synchronization issues - 📱 iOS login problems - 🔐 Privacy concerns with background tracking - 🖼️ Image orientation auto-changes - ❌ Fails to upload job completion photos - 🔌 Random app force closes **Commonly reported bugs** - Login page shows blank password field - App crashes when marking items as missing - Barcode scanner closes automatically - Scans wrong barcodes - Arrive button stuck on loading screen - Stops locked after closing - Cannot access other stops when one is in progress - Stops marked as late before arrival - Exceptions not accepted on first attempt - Low touch recognition on screen taps - App randomly boots users out - Forced updates interrupt deliveries and cause logouts - App opens randomly after force close - Checklist navigation extremely slow **Most requested features** - Short video recording capability (under 10 seconds) - Expected piece count notifications - Service description details - Disable automatic call screening - Notification alerts for customer service messages - Precall function availability - Accessorial add-on capability ## Newest reviews (19 of 48) ### 4/5 — Better but missing 1 thing! *2026-03-01* This app has gotten SO much better than it was a in the past! One thing I have seen on other delivery apps is the ability to take/add short videos. Videos of <10 secs is a nice feature, this app would be perfect if that could be added! ### 4/5 — Better features *2024-08-28* App should tell you how many pieces should be expected and describe what each service is supposed to be ### 1/5 — Dumb *2024-06-06, version 6.15.0* Worst than worst ### 1/5 — Bad *2024-05-24* The app is not good at all and everytime it gets an update it gets worse , whoever is developing this app should be in jail for that . It freezes all the time , when you scanning it just close automatically, scan all barcodes besides the one you need to scan and a lot more . Stupid Indians can even understand what they saying , worse than cancer , hope y’all go to jail for doing something like that . Second review because they removed my first ### 1/5 — iPhone issue *2024-05-03, version 6.12.0* Cannot log in with my iPhone Only android ### 1/5 — Worst app ever *2024-03-04, version 6.8.0* This is the worst app I have ever used. If you like freeze up and glitchy screens this is definitely the app for you. ### 1/5 — Background location 24/7 *2024-01-24, version 6.5.0* Disgusting app that wants to keep track of you at all times… why do I have to change location to always allow instead when I’m using the app. Disgusting information collection and privacy concern ### 1/5 — Background Tracking? *2024-01-23* Why does it need to be tracking always? Why not only when I’m using the app? The app Now drains my battery even more and randomly opens even if I force close it ### 1/5 — No Privacy *2024-01-21* Not good for privacy , i don’t want this app have my all time background access, if i change it to ONLY WHILE USING APP than app not working and with always new update its log out , if we r in middle of delivery and about to close and if update came its log out and first need to update and again login , not good at all, so bad app for privacy ### 1/5 — bug/stability fixes? *2023-12-12* how is it that an update can make the app worse? the update didn’t fix any bugs/stability, just made the application a pain to use. it takes so long to go through checklists, when i hit arrive sometimes it stays on the loading screen until i reset the app. i’ve gotten locked out of my own stops after i’ve pressed arrive. it wouldn’t let me click on other stops for details because my other one was still in progress even tho i closed it. im literally unable to use the whole app just because one of my stops glitches out and never closes. one good thing i can say is that it’s more organized/modern, besides that everything else need to be improved, not get worse. ### 1/5 — Stop making this app worse. *2023-12-07, version 6.3.0* Every time you idiots update this thing it gets worse. Now I’m in the middle of some forest with a sliver of service and I have to download an entire update before I can complete my stop. ### 1/5 — bugs *2023-11-08, version 6.0.9* garbage ### 1/5 — Honest *2023-06-06, version 5.1.0* This apps garbage, between it freezing, not loading, and just acting out. Half of the headaches through the day come due to this app. ### 1/5 — Was delivery worker *2022-12-10* I was working for one of your contractors and they told me you get two weeks pay how’d and now I was let go because of a conflict between me and the driver um, steak where I should never been fired well anyway I was told they had two weeks back I get that but now I’m not getting my money they’re only saying I got eight days paycheck coming for two weeks my but no so your company you need to check out your drivers that you contract and make sure that they pay their employees properly because I am taking this to court and thank you, and you guys need to look out for your employees a little bit better ### 1/5 — Horrible Delivery Company!! *2022-11-03* Do not use this delivery company if you want to receive your items. I’ve been waiting 2 months now! They keep lying and saying they attempted a delivery when they didn’t. They told me they was on their way twice. Had me waiting for them then texted they are going to reschedule because they attempted but I wasn’t there. Save yourself the stress and don’t use this company. Unprofessional and very rude customer service. ### 1/5 — Garbage *2022-08-22* This app is serviceable for LMH/LTL routes however, XPO forces contractors to use this for Home Depot. E-track sucked and it’s far superior than this app. If the store is missing an item and you mark it missing on the app it crashes. Customers names do not match with the name the store has. Item description is no longer available. The ability to add accessorials is not applicable, costing contractors and XPO revenue. It constantly prompts you to precall customers but when you try it says function is not available. For a Fortune 500 company, this app is a joke. XPO Logistics should be sued for false advertisement. ### 2/5 — Meh *2022-04-06, version 3.21.0* This app needs a lot of work. It doesn’t even accept certain exceptions. Sometimes I need to put an exception multiple times for it to accept ### 2/5 — Please Disable automatic call screen. *2021-08-27, version 3.12.0* Please disable automatic call screen, it make the app run slow, me as a driver is annoying to select “ask me in 5 minutes” in every stop. ### 1/5 — App is HORRIBLE *2021-02-21, version 3.6.0* Slow, freezes often, low touch sensitivity/ recognition, have to refresh for pre-calls to register, will occasionally boot you out for no reason. Needs a lot of attention. ## Most critical reviews (10 lowest-rated) ### 1/5 — Long in not working *2025-10-03* When I put my login hose throw but when it time to put the password that page is empty shows a blank page ### 1/5 — Worst app *2025-07-27, version 8.2.0* worst app please solve issues ### 1/5 — Bad *2025-07-24, version 8.2.0* After updating image orientation changes automatically and high battery consumption ### 1/5 — Worst Delivery App By Far *2025-05-06* Ive been using this app for 3 years and they never manage to fully fix the apps bugs. It takes for ever to load the stops and to go through with them since it doesn’t register when you tap on the screen sometimes. Sometimes you can be at the customers home trying to close a stop and it wont load. Honestly went down hill after their user interface update about 2yrs ago. Other apps I’ve used like Bringg have way faster response time compared to this one. Kind of disappointing the developers cant get it together after so long. ### 1/5 — Horrible *2025-03-24* It’s like the developers sit and ask themselves every week “How can we make this app worse?”. Extremely slow and glitchy app makes work unnecessarily difficult ### 1/5 — Trash *2024-08-28* To slow I use it daily as a driver and it’s way to slow take a minute to refresh ### 1/5 — Trash *2024-07-12* Whoever did this app deserves to be in jail , worst app ever , freezes , drain your battery , don’t save pictures and is super slow . Also makes you have location “ ALWAYS “ , this should be illegal… ### 1/5 — Bad Bad Bad *2024-06-15* Worst app ever. Super slow to work with. It doesnt help you while you are working it just makes everything super bad. I dont know how someone can work with this useless app. Doesnt save any picture. Its always synchronizing data and drains your battery. ### 1/5 — Lagging app *2024-06-14* This app lags too much, when you take pictures it will restart your camera and no picture was saved, too slow…….. takes a long time to upload, from time to time it will freeze and not let you do anything; worst part is it’s always tracking your location and DRAINS YOUR PHONE BATTERY FAST. When I use my phone in regular time it will last all day, when I use this app 3 hours it’s at 17% ### 1/5 — Glitches, fails to upload *2024-06-09* The worst part about this app is that for no reason, it will randomly fail to upload job completion photos. Even worse, management refuses to pay you if their app fails and you fail to take photos outside of the app. ## Most praised reviews (10 highest-rated) ### 5/5 — On *2025-08-02* Only the camera is bad ### 5/5 — Game changer app! *2020-02-11, version 1.5.1* ‘Not at home exception’ made much more easy while closing out the Delivery stop. I love it ! ### 5/5 — Digging it. *2020-02-07* Much better, cleaning and easier to use than the former eTrack app ### 5/5 — Great App *2020-02-07, version 1.5.1* Amazing app, very user friendly! ### 5/5 — Reigan *2020-02-06* The app makes deliveries really easy. Also, if I ever have an issue-it gets resolved quickly. XPO is also a really great company!!! ### 5/5 — Great App *2020-02-06, version 1.5.1* Love it. Works like charm and super easy to use. Helps do my job better. ### 5/5 — Top Performers *2020-02-06, version 1.5.1* Delivery XPO is awesome. ### 5/5 — Took a bit to get used to, but now I think it is good. *2020-02-05* I thought I liked eTrack better, and it took a while for me to get used to this new app, but now that I am used to it, it’s really good...and support has been great! ### 5/5 — Awesome product! *2020-02-05, version 1.5.1* This has been a very user friendly app. Love the flexibility. ### 5/5 — ... *2019-09-21, version 1.5* Super awesome.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*