# RxRefill > Mobile app for VA prescription refills and medication management. (iPhone/iPad app by US Department of Veterans Affairs (VA).) - Source: https://appshunter.io/ios/app/rxrefill/id1227459679 (this page in markdown: same URL + `.md`) - Developer: [US Department of Veterans Affairs (VA)](https://appshunter.io/developer/430646305) - Category: Medical - Price: Free - Rating: 4.56/5 from 15,176 App Store ratings · 115 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 17 MB - Languages: English - Released: 2020-01-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/rxrefill/id1227459679/reviews.md ## What is RxRefill? The Department of Veterans Affairs (VA) Rx Refill mobile application (app) allows you to request refills of your VA-issued prescriptions, track prescription delivery, view prescription history and access medication lists on My HealtheVet from the convenience of your mobile device. The app works in conjunction with the Rx Refill feature within My HealtheVet, and refill requests submitted through the app or the My HealtheVet website are trackable using the app’s Track Delivery feature. Help Desk -- If you need assistance with the Rx Refill Mobile App, dial 1-866-651-3180 to speak with a Help Desk Representative. The Help Desk is available 24 hours a day, seven days a week. ## Key features - Request prescription refills - Track prescription delivery - View prescription history - Access medication lists - Integrates with My HealtheVet ## What do users think of RxRefill? Overall sentiment: neutral **Pros** - 🚀 Easy to use app - 🚀 Convenient prescription refill process - 🚀 Helpful for tracking medication history - 🚀 Reliable and timely medication delivery **Cons** - 🐛 Login issues and authentication problems - 🐛 Slow and buggy performance - 🐛 Incomplete medication list and refill options - 🔒 Concerns about security and privacy **Commonly reported bugs** - App freezing and crashing issues - Medication information not updating in a timely manner - Inconsistent user experience across devices **Most requested features** - Ability to communicate with doctors through the app - Improved integration with other VA systems - Automatic medication refill reminders - Simplified login and authentication process ## Recent user reviews (10 of 115) All indexed reviews: https://appshunter.io/ios/app/rxrefill/id1227459679/reviews.md ### 5/5 — VA refill medication delivery *2024-08-22* I usually get my mail and my medication from the VA through delivery to the house and usually it comes early or it’s on time not very often that comes a day or two later that’s due to the post office slow down, but I have hardly had any problems with the refill on medication I’ve been having very good luck with that so I thank you very much. **Developer response:** We're glad you have had success with the app. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 1/5 — Still doesn’t work *2024-06-24* This app didn’t work 3 years ago. The VA mailed me fire said it was ready to use. I tried again still doesn’t work. I’m just overall disappointed in the VA unless the veteran is in a hospital. General healthcare just doesn’t work well. We’ve just had to go to a regular ENT because we can’t get in through audiology on his VA issued hearing aids . They cancel 6 mo appointments regularly. The Greenville SC VA is less than desired for us. For general healthcare that is. We have had the same great social worker, Heather, for several years. What an asset **Developer response:** We're sorry you are experiencing issues with the app. We will share your review with the product team. If you continue to use the app and issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 5/5 — VA refill app *2024-05-26* The app is very easy to use with a lot of information. Log in is straight forward. I use the app all the time. It is my source of information whenever I need to see a doctor out of the VA system and the question of what meds I’m taking shows up!! Great app **Developer response:** We're glad you were satisfied with the app. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 5/5 — Could be better *2024-05-14* With that said VA could combine RX Refill and VA Webbsite into one site so Veterans don’t have to sign in twice,in example sign in to renew Prescriptions and sign out,then sign in again on another website to communicate about some thing else. Sadness. **Developer response:** Thank you for taking the time to leave us a review. We're sorry you have not had a good experience completing your business on more than one site and thus having to log in more than one time. Thank you for bringing this to our attention. We will share your review with the product team. If you should encounter any issues during sign in, or have any other issues arise, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 1/5 — Extremely slow updates *2024-04-30* I’ve been using this app since it became available, I have had to delete the app and reinstall on numerous occasions. I can’t begin to count the number of times this app has frozen. I normally receive my medication before the shipping information shows up on the app. Many times I have to call the pharmacy to find out if my medication has been shipped or even been filled. The length of time it takes just to get signed in is stunning. I have actually went out of the app to sign in on google. There are prescriptions still on the app that have been expired or were only for one prescription as well as medication I have not used for years, yet they continue to show up, it makes it difficult to keep track of current prescriptions. **Developer response:** We're sorry you are experiencing issues with logging in and what sound like extended loading times and freezing. Thank you for bringing this to our attention. We will share your review with the product team. If these or other issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 5/5 — Excellent *2024-04-17* If you are a veteran , you MUST download this app. This app makes ordering prescriptions much more efficient than showing up to the VA to request them manually or even emailing your doctor for a refill . Don’t hesitate, download now ! **Developer response:** We're glad you have been satisfied with the app. ### 1/5 — Extremely slow updates *2024-04-02* I’ve been using this app since it became available, I have had to delete the app and reinstall on numerous occasions. I can’t begin to count the number of times this app has frozen. I normally receive my medication before the shipping information shows up on the app. Many times I have to call the pharmacy to find out if my medication has been shipped or even been filled. The length of time it takes just to get signed in is stunning. I have actually went out of the app to sign in on google. There are prescriptions still on the app that have been expired or were only for one prescription as well as medication I have not used for years, yet they continue to show up, it makes it difficult to keep track of current prescriptions. **Developer response:** We're sorry you are experiencing issues with logging in and what sound like extended loading times and freezing. Thank you for bringing this to our attention. We will share your review with the product team. If these or other issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 1/5 — If it wasn’t broke… *2024-03-25* Adding another layer to provide “convenience” isn’t as helpful as whoever dictated this app thinks. It worked fine having to go to the website, it also was easier when you only had to call and listen to that way too long and drawn out Steve Wright sounding dorky voice prompt. But, as usual, vets are being separated from customer service. I’d give it zero stars if I could. **Developer response:** We're sorry you had a negative experience with the app, and thank you for sharing your thoughts. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 5/5 — Review of my service *2024-02-14* My VA pharmacy has been a real plus to my health services provided to me. My medicine and insulin supplies are always on time and complete. I can always get what I need when I need it. Plus I have a individual team pharmacist who is aware of my current condition and my medical plan for my future health. I am very happy with the medical team providing me medical services. **Developer response:** We are pleased to know you are having success. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions. ### 1/5 — Too many login steps *2024-02-06* This app is a great idea however every single time I have to login it never works the first time. I constantly have issues getting to the point of actually refilling my prescriptions. I’d rather just wait at the VA for 45 minutes than pull my hair out trying to use this app. It needs to be easier to get to the end result of filling my prescription. I am pretty savvy with electronics I can’t imagine an older veteran and the struggle they would have using this app. Nice try but needs a new process to really be helpful. ## Frequently asked questions about RxRefill ### What does the RxRefill app do? The RxRefill app allows you to request refills for prescriptions issued by the Department of Veterans Affairs (VA). It also enables you to track the delivery status of your prescriptions and view your medication history. ### How do I request a prescription refill? You can request prescription refills directly through the app. The requests submitted via the app are processed in conjunction with the Rx Refill feature within My HealtheVet. ### Is there a cost to use the RxRefill app? No, the RxRefill app is provided free of charge by the Department of Veterans Affairs. There are no in-app purchases or subscription fees associated with its use. ### What if I need help with the RxRefill app? If you require assistance with the RxRefill Mobile App, you can contact the Help Desk by dialing 1-866-651-3180. The Help Desk is available 24 hours a day, seven days a week to provide support. ### Can I track my prescription delivery? Yes, the app features a 'Track Delivery' function that allows you to monitor the status of your prescription deliveries. This feature works for refill requests submitted through both the app and the My HealtheVet website. ## Version history (last 5 releases) ### 4.5.0 — 2024-12-03 Redirect to the VA: Health and Benefits App ### 4.4.0 — 2023-08-02 This is a minor release that contains the new modal to use the new VAHB app. ### 4.3.1 — 2023-03-07 Bug Fixes ### 4.3.0 — 2022-05-16 This is a minor release that contains the Cerner sites message handling, 508 improvements and the new VA login bug fix. ### 4.2.0 — 2022-04-06 This is a minor release that contains the Columbus site integration, iOS Splashscreen freeze fix and the Voice-over fixes. ## Apps similar to RxRefill | App | Rating | Price | Category | | --- | --- | --- | --- | | [myPhonak](https://appshunter.io/ios/app/myphonak/id1332662924) | 4.4 (112,324) | Free | Medical | | [eBenefit](https://appshunter.io/ios/app/ebenefit/id955388606) | 2.0 (9) | Free | Medical | | [ReSound Smart](https://appshunter.io/ios/app/resound-smart/id816203976) | 2.8 (214) | Free | Medical | | [mySugr - Diabetes Tracker Log](https://appshunter.io/ios/app/mysugr-diabetes-tracker-log/id516509211) | 4.7 (31,502) | Free | Medical | | [Oticon ON](https://appshunter.io/ios/app/oticon-on/id980191174) | 2.8 (1,254) | Free | Medical | | [FreeStyle Libre 2 - US](https://appshunter.io/ios/app/freestyle-libre-2-us/id1472261444) | 2.5 (4,991) | Free | Medical | ## More apps by US Department of Veterans Affairs (VA) - [PTSD Coach](https://appshunter.io/ios/app/ptsd-coach/id430646302) - [PFA Mobile](https://appshunter.io/ios/app/pfa-mobile/id551079424) - [CBT-i Coach](https://appshunter.io/ios/app/cbt-i-coach/id655918660) - [Concussion Coach](https://appshunter.io/ios/app/concussion-coach/id713590872) - [ACT Coach](https://appshunter.io/ios/app/act-coach/id804247934) - [Mindfulness Coach](https://appshunter.io/ios/app/mindfulness-coach/id804284729) All apps by US Department of Veterans Affairs (VA): https://appshunter.io/developer/430646305 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*