# RxWare Patient Experience

> Patient support program navigation and therapy journey management tool. (iPhone/iPad app by HelpAround Inc.)

- Source: https://appshunter.io/ios/app/rxware-patient-experience/id654991205 (this page in markdown: same URL + `.md`)
- Developer: [HelpAround Inc](https://appshunter.io/developer/848233046)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.20/5 from 168 App Store ratings · 50 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 33 MB
- Languages: English
- Released: 2013-06-13
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rxware-patient-experience/id654991205/reviews.md

## What is RxWare Patient Experience?

The RxWare Patient Journey Gateway helps patients and caregivers navigate the complexities of getting on and staying on therapy. We simplify, accelerate, and optimize the connections between the patients and the patient support programs, drug manufacturers and other partners in the therapy journey. 

FEATURES
Our robust platform offers a variety of features based on what a patient support program seeks to provide:
* Easy enrollment into your patient support program from within the app
* Info and resources about your condition and therapy
* Status updates about insurance, benefits verification, prior authorization and more
* Access to financial support services
* Chat with a case manager or a clinical nurse educator

CONTACT
Email: support@rxware.io
Website: https://rxware.io

## Key features

- Easy enrollment into patient support programs
- Information and resources on conditions and therapy
- Status updates on insurance and authorizations
- Access to financial support services
- Chat with case managers or nurse educators

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/rxware-patient-experience/id654991205/reviews.md

### 2/5 — Receipt upload broken

*2023-01-13, version 3.0.2*

I cannot upload receipts which kind of defeats the entire point of the app since I need to upload them to redeem supplies. Instead I have to email them to the right person and then the app is basically useless. When I try to upload a receipt, after clicking submit it just spins like it’s trying forever.

### 1/5 — Very glitchy

*2022-10-20, version 2.36*

Takes 10 entering my phone number before it actually lets me log in. When I am finally in the app, it rarely lets me upload a receipt.

### 1/5 — No diabetes option

*2021-02-11, version 2.1.13.3*

Unless you have kidney disease this app is worthless.

### 3/5 — it’s okay but not perfect or even close

*2020-04-21, version 0.992*

I mean it provides a service. Sometimes. My app though for example if I go back in the middle of a sentence to re-write a word it auto capitalizes every letter. Sometimes ten seconds after you post something the post is gone. But you don’t know if it’s there or not because there’s no way to check for your own posts. I personally don’t get notifications on my posts or messages so people think I don’t care which isn’t the case I just forget to log into the app every five minutes. Sometimes it won’t load. Sometimes it won’t even send messages. It’s just so annoying.

### 1/5 — Useless

*2020-04-09, version 0.990*

Continually remove my posts asking for a donation claiming that I am trying to buy or sell something. I’ve done nothing of the sort yet I see nothing but posts asking for $$$$ left up. This place is a scam marketplace that doesn’t want honest users on the app. Deleted and no idea where I will access life saving items now.

### 3/5 — Eh

*2020-02-13, version 0.987*

Programmer fell asleep on the job with this one.
Concept is great though.

### 1/5 — Scammers City

*2020-01-27, version 0.985*

Tons and tons of people scamming and/or taking advantage of diabetics. They beg for free supplies to turn around and resell them in the same group! But the admin team does nothing to stop them or delete posts. However honest people seeking help get their posts deleted.

### 1/5 — Doesn’t Post Messages

*2020-01-06, version 0.984*

I tried several times to send messages to the board.  It seems to accept, but does not post.  Waste of time.

### 2/5 — Search option

*2020-01-05, version 0.984*

The app is ok. Why is there no search option? I have to go through hundreds of posts and hopefully find what I’m looking for. Good concept though.

### 1/5 — No response

*2019-11-17, version 0.981*

I have posted three times trying to get rid of unused supplies. Each time my posted is removed with no explanation. I’ve messaged the person removing them. No response. Tons of others posts are on the site either selling or offering free supplies. Why is mine being removed?????

## Frequently asked questions about RxWare Patient Experience

### What does the RxWare Patient Experience app do?

This app helps patients and caregivers navigate the complexities of starting and staying on therapy. It simplifies and optimizes the connections between patients, patient support programs, drug manufacturers, and other partners involved in the therapy journey.

### What are the key features of the RxWare Patient Experience app?

Key features include easy enrollment into patient support programs, access to information and resources about your condition and therapy, status updates on insurance and authorizations, access to financial support services, and the ability to chat with a case manager or clinical nurse educator.

### Is the RxWare Patient Experience app free to use?

Based on the provided information, the app is offered for free. There is no mention of subscription fees, in-app purchases, or advertisements.

### Who is the target audience for this app?

The app is designed for patients and their caregivers who are looking to manage their medical therapy journey more effectively. It aims to simplify the process of accessing support programs and resources.

### How can I get help if I have issues with the app?

If you encounter any issues or have questions, you can contact the support team via email at support@rxware.io or visit their website at https://rxware.io for more information and resources.

## Version history (last 3 releases)

### 3.0.5 — 2023-03-15

Bug fix, general improvement of the app

### 3.0.4 — 2023-02-27

Bug fix, general improvement of the app

### 3.0.3 — 2023-01-23

Bug fix, general improvement of the app

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## More apps by HelpAround Inc

- [RxWare Patient Journey](https://appshunter.io/ios/app/rxware-patient-journey/id1593371839)

All apps by HelpAround Inc: https://appshunter.io/developer/848233046

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*