# Ryde App — We are #ridersfirst > Delivery rider platform for better pay, work, and benefits in the UK. (iPhone/iPad app by GAMEPLAN TECHNOLOGY LIMITED.) - Source: https://appshunter.io/ios/app/ryde-app/id1538435001 (this page in markdown: same URL + `.md`) - Developer: [GAMEPLAN TECHNOLOGY LIMITED](https://appshunter.io/developer/1480559011) - Category: Business - Price: Free - Rating: 5.00/5 from 2 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 84 MB - Languages: English - Released: 2021-09-08 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ryde-app/id1538435001/reviews.md ## What is Ryde App? Welcome to Ryde! At Ryde we are passionate about putting you, the delivery riders and drivers first. Our platform helps you to get more work, better pay, fairer working conditions, constant support and access to great benefits. When you join our UK wide community of delivery couriers, you will be part of the one marketplace that prioritises you. We’ll connect you with both our team and your fellow riders and you’ll have real support from real people. We want to get you out on the road as soon as possible helping to deliver to our customers. We are supporting them with everything from takeaway food to e-commerce deliveries. It’s important that you know that we pay you by time and distance (not per drop like many others). This is the fairest way to make sure that you always earn what you deserve. We also ensure you can access your pay information easily and transparently. Additionally we are partnering with our customers to offer you exciting benefits. Imagine earning as you ride and accessing everything from free coffees to burgers. Cool huh?! To join Ryde you’ll need the right to work in the UK as well as a valid licence for whichever vehicle you use. Insurance is also required (unless you’re cycling). Use this app to go online at any time. Find and complete orders in your local area, track your earnings and chat with us when you need to. Let’s ride! ## Key features - Connect with more delivery work - Fair pay by time and distance - Access to benefits and perks - Transparent earnings tracking - Real-time rider support - Go online and find orders easily ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/ryde-app/id1538435001/reviews.md ### 1/5 — No point in using *2024-01-28* Used to be a great app with a lot of jobs but for some time now it’s only been giving Royal Mail. This trend has been happening a lot with all these little courier services Pingr, Gigable, Stuart & now Ryde, where they start off great & after some time they dry up. If you actually want good courier work I would suggest just doing Uber eats, deliveroo or just eat ### 2/5 — Concerning issue with our rights *2024-01-16* I recently had an unfortunate experience with Ryde's support team. Despite concerns about my performance and a request for a detailed report, the support member Goncalo repeatedly ignored my inquiries, displaying an extreme bias by accepting the agency's word without evidence. When I asked to escalated the issue to a higher team member, my chat was abruptly closed, and seemed to me that (Goncalo) didn’t want to help and instead used a scripted chat which is probably given to him prior to use with all clients. This incident highlights a concerning power dynamic where workers may face consequences without proper justification. It's disheartening to see a support team failing to fulfill its role in addressing concerns and providing assistance. My hope is that this matter can be resolved and Ryde should look into their support team, but the current experience has left me deeply upset, and I believe it's important for others to be aware of these issues. ### 1/5 — Cancelled shifts *2024-01-12* While working for Ryde, they operate a 4 strike sytem, if you don’t clock in on time you get -2 points, if you are late -1 point, I have always been on time for shifts yet I got -2 for not clocking in and my account was suspended and all my shifts were cancelled and they didn’t do anything to reinstate them, I lost out £1000 as all my shifts were cancelled (10 shifts) there was no compensation no apologies, no nothing, the reply time is an absolute disgrace, they never ever help, money was never paid in on time, STAY AWAY FROM THIS COMPANY. ### 1/5 — No job and Failure to protect the rider *2024-01-12* I was once accused by a Royal Mail employee of illegally parking in a bar parking lot and was fined 100 pounds, but I did not arrive at the parking lot that day. No matter how you explain it, no one believes it. This company did not help me. Instead, it said that customers come first and could not help me continue the investigation. This is an injustice I will never forget. ### 1/5 — No jobs *2023-09-27* For the past many months there’s is 0 jobs. I have emailed ryde asking about this and all I’m told is in the next few weeks we will have jobs. You have been dying this for 6 months this platform is done and there’s nothing you may as well shut down ### 1/5 — Good while it lasted *2023-08-06* For a month or so I did shifts for Royal Mail in multiple locations. The ones that used the PDAs were best as they worked flawlessly with no connection issues, scanned barcodes instantly, and fit in the PDA mounts in vans. Some depots require you to deliver with the Ryde app which isn’t functional with poor connectivity and often gets stuck on the delivery photo submission so you cannot progress to the next delivery. Also the scanning is much slower and it requires several screens of confirmation of arrival, customer in/unavailable etc instead of all options on same screen. And it also means you have to supply your own phone mount in order to drive safely. Getting pay for overtime is an ordeal as Ryde require confirmation from Royal Mail but it is hard to get a manager to remember to email. Or maybe they do and Ryde ignore. Main criticism now is that there is simply no work. For the past week or so I have checked daily over the whole country including all major cities and not seen a single shift for Royal Mail or anything else. My preferred depot is also no longer showing as a pin on the map. Makes me think maybe Ryde is losing Royal Mail as a customer and struggling to find new customers? **Developer response:** Hi Calum, thanks for reaching out with some of your thoughts and concerns. Firstly, we want to apologise you've been experiencing some of the issues you have described. While we are proud of the Ryde app, and it has been something that has allowed drivers to increase the number of packages they deliver and keep them organised while doing so, we hear it has not been working to our high standards for you. As such, we have passed your feedback directly to our senior development team who will investigate further. We are always working to improve the efficiency of the app and your feedback will be helpful in guiding us on what to do next. In terms of shift availability, there are several factors that can affect what work you can access including location, time of day, or as you mention, simply if there are shifts available. We always send out notifications and messages when shifts are available and we hope you find some work that suits you soon. Thanks again for reaching out. We only get better when our riders and drivers let us know what improvements they would like to see. Have a great day! ### 5/5 — Perfect help *2023-05-10* These guys have been a great help, helped me via chat about what documentation I need to accept jobs and always quick at responding looking forward to starting my first bit of work through the app thankyou⭐️ **Developer response:** Hi there - we're so pleased you have had such a great experience on our app! We're always pushing new updates and features to help make it even better, so we can't wait to see you out there soon! ### 3/5 — Ryde app *2023-01-24* Need proved more spot job available on the map help driver find which job available area it’s hard for me find job available I did try everything hopefully ryde email to driver let us know when job available turn up Thank you **Developer response:** Thanks so much for your review, we really appreciate you reaching out. We are happy to provide a few ways for riders to search, filter, and book jobs on our app, and we have lots of really useful FAQs in there too. Additionally, we are delighted to send out notifications when shifts and jobs go live. Thanks again for getting in touch ### 5/5 — Ryde is the place to work *2023-01-23* I love Ryde ignore some of the reviews as I feel they have changed. I’ve had no issues with payment and I’m always able to communicate with either Ryde or the partner I’m delivering for. I’m happy with what I’ve been able to achieve and all the effort everyone puts in to make it work. I hope I get more work soon! **Developer response:** Thanks so much for your comments - our development team is always pushing to provide new updates to make your work life simpler. We're delighted to have you on board, and see you on the app soon! ### 5/5 — Easy to use and make money *2023-01-23* This Ryde App is user friendly and the team is constantly open to feedback on improving the app to help Ryde users. I’d recommend working for Ryde as you can make good money when it’s busy during peak periods and work when it’s convenient for you. **Developer response:** Our users are the most important people to our business, that's why we're riders first. So it's great to know our updates and new feature launches are helping you get more work when you want it. Thanks so much for letting us know! ## Frequently asked questions about Ryde App ### What are the requirements to join Ryde? To join Ryde, you need the right to work in the UK, a valid license for your vehicle (unless you are cycling), and insurance (unless you are cycling). ### How does Ryde pay its riders? Ryde pays riders by time and distance, not per drop, to ensure fairer earnings. You can also access your pay information easily and transparently through the app. ### What kind of deliveries can I expect with Ryde? Ryde supports a variety of deliveries, including takeaway food and e-commerce items. You can find and complete orders in your local area. ### Does Ryde offer any benefits to its riders? Yes, Ryde partners with customers to offer exciting benefits, such as free coffees and burgers, earned while you ride. ### How often is Ryde updated? The latest version of Ryde is 2.8.2, which was last updated on August 7, 2024. Updates typically include improvements and new features. ### What devices is Ryde available on? Ryde is available on iPhone and iPod devices. ### What is the age rating for Ryde? Ryde has an age rating of 4+, making it suitable for a wide range of users. ### How can I get support if I need it while using Ryde? You can chat with the Ryde support team directly through the app when you need assistance. ## Version history (last 5 releases) ### 2.8.2 — 2024-08-07 - Bug fixes and many more features ### 2.8.1 — 2024-07-09 - Bug fixes and many more features ### 2.8.0 — 2024-06-13 - Bug fixes and many more features ### 2.7.7 — 2024-01-27 - Bug fixes and many more features ### 2.7.6 — 2023-12-14 - Bug fixes and many more features ## Apps similar to Ryde App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Rodeo: only the best jobs](https://appshunter.io/ios/app/rodeo-only-the-best-jobs/id1608550208) | 3.5 (4) | Free | Business | | [BCA Buyer](https://appshunter.io/ios/app/bca-buyer/id1332601797) | — | Free | Business | | [Yodel Driver & Courier](https://appshunter.io/ios/app/yodel-driver-and-courier/id1475116183) | 2.1 (268) | Free | Business | | [Jaspi](https://appshunter.io/ios/app/jaspi/id1542298592) | — | Free | Business | | [Trackit247: Live GPS Tracking](https://appshunter.io/ios/app/trackit247-live-gps-tracking/id1215346123) | — | Free | Business | | [Orka Works](https://appshunter.io/ios/app/orka-works/id1320893273) | 5.0 (1) | Free | Business | ## More apps by GAMEPLAN TECHNOLOGY LIMITED - [Gameplan app](https://appshunter.io/ios/app/gameplan-app/id1480559012) All apps by GAMEPLAN TECHNOLOGY LIMITED: https://appshunter.io/developer/1480559011 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*