# Rydoo — user reviews > 133 indexed App Store user reviews of Rydoo by Rydoo, rated 4.90/5 from 1,429 ratings. - Source: https://appshunter.io/ios/app/rydoo/id512207629/reviews - App overview in markdown: https://appshunter.io/ios/app/rydoo/id512207629.md - Rating breakdown: 5★ 1,372 · 4★ 33 · 3★ 7 · 2★ 2 · 1★ 15 ## Newest reviews (15 of 133) ### 4/5 — It works *2026-01-04* There are several quirks such as reversing the date to the Euro format. Also various items gets flag without any rhyme or reason… ### 3/5 — No support for PDFs *2025-06-15, version 7.2.3* Why does the app only allow me to add expenses via photos? To get a PDF receipt logged I have to either use the web site, or email it to my work email and then to Rydoo. So stupid. Just let me “Share to” this app ### 2/5 — Never opens *2025-05-02, version 7.2.1* I have to use this to submit expenses and every single time I go to Open it I can’t get past a pointless opening screen saying Rydoo . I’m getting very tired of this and having to contact a manager who doesn’t know what to do either . Just fix it . It’s tiresome ### 3/5 — Unable to sort by date *2024-05-23* Unable to sort by date in the app **Developer response:** Thank you for your feedback. We are excited to inform you that sorting functionality will be available in the upcoming months ### 3/5 — Camera Quality *2024-03-25* Make a way to switch from .5 lens to normal lens. When using .5 lens on iphone 14 pro the receipts are not legible. This needs fixed asap ### 3/5 — The list of expenses is condensed *2023-10-17* Viewing the list of expense is not easily readable. Text overlaps the line below it. ### 1/5 — Rubbish. *2023-07-21* I work for the company that owned this and it is beyond frustrating. It constantly locks up when you’re trying to submit an expense using the browser version. You didn’t have to re-enter all the details again and hope that it will work. It’s taking me five attempts to submit this one expense. **Developer response:** Thanks for the feedback. We would like to learn more about your specific situation and make things right. Can you please send me an email to mobile@rydoo.com so we can connect? ### 1/5 — Doesn’t load on iPhone SE 3rd Generation *2023-06-17, version 6.7.9* Unfortunately the app is stuck on the loading screen (with the Rydoo logo) on my iPhone SE 3rd generation (iOS 16.3.1) ### 1/5 — All show, No go *2023-03-31* Don’t waste your time. App doesn’t work. Can’t even login to app but works fine when on desktop. ZERO customer support. 3 tickets in now…about 14+ days…not a single response. Total waste of time. **Developer response:** Hi! Apologies for the inconvenience. Unfortunately, I am not able to find you as a Rydoo user in our database. Can you please send us an email to mobile@rydoo.com so we can connect? ### 1/5 — Only just works *2023-02-15, version 6.7.0* Just not well built - multiple bugs. ### 3/5 — Convenient for the basics but glitchy *2023-01-11* For weeks now I am unable to upload receipts stored in my phone’s photo library; you can only take a live camera photo of a physical receipt for this app to be useful. My coworker has the same issue. Permissions to access my camera library are activated and turned on, which the app keeps saying is the issue and turned off. While I love this app the issue forces me to have to connect via my laptop as well to upload those documents. I am current with the latest app version. **Developer response:** Hi! This doesn't seem right. We want to take a closer look at this for you. Please send a note to mobile@rydoo.com so we can connect. Kind regards, Sam ### 2/5 — Will not save *2022-10-18* Will not save my manually added expenses yesterday or today. Tried multiple times. **Developer response:** Hi! This is not what we want you to experience. Unfortunately, I am not able to find you as a Rydoo user in our database. Can you please contact us on mobile@rydoo.com? We want to take a closer look at your specific situation and make things right. Thanks. ### 1/5 — I do not recommend *2022-10-03* I’ve used this app for years with different companies. I’ve had to delete and redownload many times. It very frequently decides not to work and is generally very slow **Developer response:** Hi! This is not what we want you to experience. Unfortunately, I am not able to find you as a Rydoo user in our database. Can you please contact us on mobile@rydoo.com? We want to take a closer look at your specific situation and make things right. Thanks. ### 2/5 — Google sign in *2022-09-08, version 6.6.2* I can’t sign in with google…. ### 1/5 — NOT LETTING ME ADD PHOTOS FROM CAMERA ROLL *2022-09-01* Please fix!!!!!!! **Developer response:** Hi! This doesn't seem right. We want to take a closer look at this for you. Please send a note to mobile@rydoo.com so we can connect. ## Most critical reviews (10 lowest-rated) ### 1/5 — App keeps saying my iPhone is Jailbroken *2026-06-30, version 7.4.8* I keep getting an error saying the app is not supported on jailbroken devices. Reaching out to support is garbage and they can’t provide any real help. Using an iPhone 17 pro ### 1/5 — Keeps saying my phone is jailbroken and won’t run. *2026-06-24, version 7.4.8* How ridiculous is this. If we’ve updated iOS the app breaks? ### 1/5 — I do not recommend *2026-01-06* I’ve used this app for years with different companies. I’ve had to delete and redownload many times. It very frequently decides not to work and is generally very slow **Developer response:** Hi! This is not what we want you to experience. Unfortunately, I am not able to find you as a Rydoo user in our database. Can you please contact us on mobile@rydoo.com? We want to take a closer look at your specific situation and make things right. Thanks. ### 1/5 — Rubbish App!!! *2024-07-03, version 7.0.3* Why does the app get stuck on the logo screen? Very annoying, as now it’s unusable and I can’t approve or create expenses without going to the we page!! ### 1/5 — Lost of all receipts *2024-07-01* I was using the app for the first time, after working for more than 40 mins somehow I lost all of my receipts and when asked customer support, the best solution was, reinstall the app and clear the browser history if using the web version. Unbelievable!! **Developer response:** I am sorry to hear about your experience. We would like to learn more about your specific situation and make things right. Could you please reach out to us at mobile@rydoo.com ? ### 1/5 — App issues *2024-03-07* App was not working- keep queuing up submissions and I had to re-enter them multiple time. Removed app and re-installed. It worked for about an hour this morning and now I am getting a queue message again. Cannot take picture of receipt while filling out submission- have to take photo and upload it that way. Super frustrating! **Developer response:** We are sorry to hear about your experience. We would like to learn more about your specific situation and make things right. Could you please reach out to us at mobile@rydoo.com ? ### 1/5 — Unreliable *2024-02-03, version 6.9.2* Super buggy unreliable app that loses expenses all the time ### 1/5 — Garbage App *2023-09-26* Do not waste your money and time with this app. Does not work if you don’t have internet connection and trying to scan files. No support for new OS, app freezes when I try to open it **Developer response:** We are sorry to hear about your experience. I would like to understand better your pain points and what we have to improve. Can you please send us an email to mobile@rydoo.com so we can connect? ### 1/5 — A horrible application and website *2023-09-09* This product and application are horrible. Look for another expense management solution because you will be disappointed in this one. Scanning receipts routinely brings up foreign currency, updates are just lost, and support is nonexistent. Save yourself the frustrations and get a real solution elsewhere. Would give it a zero star rating if that were an option. **Developer response:** We would like to learn more about your specific situation and make things right. Can you please send me an email to mobile@rydoo.com so we can connect? ### 1/5 — A horrible application and website *2023-08-22* This product and application are horrible. Look for another expense management solution because you will be disappointed in this one. Scanning receipts routinely brings up foreign currency, updates are just lost, and support is nonexistent. Save yourself the frustrations and get a real solution elsewhere. Would give it a zero star rating if that were an option. ## Most praised reviews (10 highest-rated) ### 5/5 — 👍🏼 *2026-07-09* Great way to track your expenses ### 5/5 — Super easy to use *2025-11-07, version 7.3.5* Love this app it makes claims so easy compared to others and the old way of doing things ### 5/5 — Expenses *2025-01-02, version 7.1.3* Easy to use so quick ### 5/5 — Good app *2024-09-29* I just wish you could tag frequent project codes to make it easier to enter them in an expense ### 5/5 — Decent App & end user experience *2022-10-08, version 6.6.5* As a long time user of Concur, I wasn’t sure how I would like Rydoo. Overall I like it more than I thought I would. Very clean and quick to use. Keep it up Rydoo team! ### 5/5 — Expense solution that works *2022-08-03, version 6.6.0* Easy to use interface and efficient ### 5/5 — Excellent app *2022-06-17, version 6.5.9* Excellent work, Rydoo team! Slight issue is that I can’t change my check in date for accommodation to the future. Other than that, perfect! ### 5/5 — Rydoo *2022-04-07, version 6.5.3* The simplest and most efficient expenses system I have ever used. Whether I’m logging my own claims or signing off those of my team, it’s a breeze. I can use my phone or laptop and I get email updates on the go. Really impressed and would definitely recommend this app. ### 5/5 — What a difference!! *2021-11-07, version 6.4.2* Having done expenses for years, it’s usually a chore, I’ve joined a business using Rydoo and I’m astounded at how easy it is No more sending receipts to your email or keeping copies and having to add to a a webpage Super simple - snap the receipt enter 1 or 2 lines and it’s done A fantastic - user friendly and productive app - well done ### 5/5 — Pedro Is A TRUE Professional *2020-11-12, version 6.0.2* I need to follow up on a review in the last week where I gave a One Star review and all I can say now is Mea Culpa! Pedro, who I believe is in charge of the software team has been nothing but a COMPLETE PROFESSIONAL in helping navigate their latest update to the software! We have used this product since pretty near its inception, and it is such a tiny investment compared to the time it saves in bookkeeping/record keeping for a business and provides terrific reporting for an accountant to prepare books for everything from banks to tax preparation! My faith is COMPLETELY restored in Rydoo, Pedro, and the Team that has built this platform! Thanks Pedro! You truly “get it”! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*