# RYOBI — user reviews > 559 indexed App Store user reviews of RYOBI by One World Technologies, Inc, rated 4.70/5 from 12,997 ratings. - Source: https://appshunter.io/ios/app/ryobi/id6504251252/reviews - App overview in markdown: https://appshunter.io/ios/app/ryobi/id6504251252.md - Rating breakdown: 5★ 11,106 · 4★ 1,068 · 3★ 302 · 2★ 108 · 1★ 413 ## What do users think of RYOBI? Overall sentiment: negative **Pros** - 🚀 Easy registration process - 👍 Useful app features - 💡 Helpful for managing Bluetooth devices - 🚀 Quick and easy tool registration **Cons** - 🐛 Login/authentication issues - 🐛 Receipt/registration problems - 🐛 Buggy and glitchy performance - 👎 Poor user interface **Commonly reported bugs** - Unable to get past login screen - Failure to complete receipt uploads - Incorrect product registration **Most requested features** - Ability to delete registered products - Support for older devices ## Newest reviews (20 of 559) ### 2/5 — Sign in with Apple ID is ridiculous *2026-08-21, version 2.0.5* Signing up using my Apple ID is easy enough, but to sign back in, you have to click on “Don’t have an account yet”. It’s been a year since I signed up, and after I couldn’t find login info on my password manager or see a sign in option for my Apple ID, I was at wits end. ### 2/5 — Takes you on an endless ride *2026-08-04, version 2.0.4* App is cumbersome. Registering a product is like signing a legal document for citizenship. The real challenge is if you must file a claim or request support for a product. You get in a loop of signing into your account multiple times and once you finally get to that point, there are no choices that match my need. I will be making a phone call instead—maybe I’ll get somewhere. Still love the products but support using the app needs to be revamped. ### 2/5 — No longer able to login *2026-08-01, version 2.0.4* This app has always been kind of clunky. The registration is difficult as many tools are the same but have slightly different UPC codes. Currently, I am unable to sign in using my iPhone 15 Pro Max (iOS 26.5.2) on the current version of this app. I have deleted the app and reinstalled with no luck. Frustrating…. ### 3/5 — Can’t Register *2026-08-01, version 2.0.4* Good information in app. Appears to be a lot of potential. Tool registration feature does not work. I attempted to register a tool twice, on the same day I purchased it. I had the physical receipt, and I manually enter the serial number, completed the entire registration process twice. Waited overnight. Registration still did not occur. ### 2/5 — Not that good *2026-07-27, version 2.0.4* Ryobi claims that it takes 15 seconds to register a tool. Maybe 15 minutes, definitely false advertising. Also, when a tool is registered, and you hit enter, the tool disappears from your “Tools” list pending approval. So basically you have no idea what the status is. Ryobi please do better. ### 2/5 — Very disappointed *2026-07-27, version 2.0.4* The app works OK for a couple things, but definitely not for registering a new tool. Multiple problems at every level. This happened last time also, I was hoping they’d fixed it. Had to call, and wait and wait. Once I was able to speak with a human, the registration was quick and easy… it was suggested during the call to “just go to ryobi.com” and not use the app for registration. ### 1/5 — Fail *2026-07-24, version 2.0.4* I’m a Ryobi fan, but this app is REALLY bad. Love the products, hate the app. I gave up. ### 1/5 — Can’t log in *2026-07-24, version 2.0.4* That’s it. I can’t log in. Nice app… ### 1/5 — Terrible Support Experience *2026-07-20, version 2.0.4* I own several Ryobi power tools including (2) 40V 21” mowers. Regarding these, one failed to turn on within 2 years but I bought the second one because I liked the way it operated (when it did work)… Regarding these newer one I purchased a little over a year ago, one battery failed and the newer charger failed within a month or so of purchase… I tried filling a claim but it was time consuming then just to get contact so I never followed up on a claim (shame on me). Now I purchased a bundle of a 20” 40V mowers with a 17” ”Whisper Series” Trimmer. Out of the box one of the tabs that attaches the trim line spool to the trim head was broken. I don’t understand how the part of the equipment that takes the brunt of the force could’ve shipped broken. Now I’m getting the run around on how to get a replacement part. Ryobi and Home Depot are trying to pass the responsibility to the other. Meanwhile they have my $500 and I have un-usable equipment. I’m not going to use the mower just in case I have to bring both units back to get a replacement part. Lol ### 1/5 — It’s the absolute worst *2026-07-19, version 2.0.3* Product registration in the app, or anywhere for that matter, is an absolute nightmare. Barcodes don’t work QR codes don’t work and they make you manually enter the serial numbers for absolutely every single piece that comes in your kit or it won’t register at all. I just want to register the trimmer and the battery. I don’t care about the battery charger and the four other things they want me to register in order to complete the registration. An absolute sham! ### 2/5 — Won’t sign in *2026-07-13, version 2.0.3* Has worked fine for last couple years, but now errors trying to sign in, on latest iOS software and hardware. Can’t sign in with my original email, nor with google nor with apple accounts ### 1/5 — Needs improvement *2026-07-13, version 2.0.3* Bar code scanner doesn’t work. It tells me scan unsuccessful, product not found. They sure found it when I was paying for it at the store. If I scan product data label, it doesn’t show me the correct kit. Better using the website, but then it doesn’t show up in the app. Using the website is still a pain. No way to remove older, out of warranty products, or things that were added in error, from my tools list. Leaves unnecessary clutter. Ryobi has never had an easy registration process. This app makes bad worse. ### 1/5 — Doesn’t work with IOS *2026-07-12, version 2.0.3* As others have said, can’t log in on IOS. Have the latest version of the app and latest IOS 26.5.2. Log in does nothing, just reloads the page. App doesn’t say what the issue is. Even tried deleting and reloading the app, restarting the phone. Nothing works. No problem logging onto the webpage. Had high hopes for easy registration of my tools with the App but it is hot garbage and does not work. Others have the same exact issue so apparently there is no fix. ### 1/5 — Log in/sign up *2026-07-12, version 2.0.3* I love not being able to even make an account due to “missing parameter” when every box is filled. Nor can I log in/sign up with Apple/google ### 1/5 — Terrible app *2026-07-12, version 2.0.3* Can’t log in ### 1/5 — WTH *2026-07-12, version 2.0.3* Never logged in just sits there doesn’t give me an error message. Reset the password multiple times. Created different accounts always the same. ### 1/5 — Big Brother Is A Tool *2026-07-11, version 2.0.3* It won't let you past the login part unless you allow it to track your location and allow bluetooth of your power tools — all so that it can tell you about "deals and events in your area" and recommended "tips based on the weather." All I wanted was to be able to read the operating manuals that weren't included in the box! ### 1/5 — Doesn’t work for Canadian Customers *2026-07-11, version 2.0.3* Doesn’t work for Canadian Customers ### 1/5 — Predatory *2026-07-10, version 2.0.3* I wanted easy access to user manuals, since Ryobi includes the absolute bare minimum for compliance in the paper manuals that ship with their tools. This app forces you to provide location before you can use it, so that you can be marketed to. The app itself is terrible, merely supplying a view of what’s already on the website. You can’t simply find the information for your tool - you first have to register it individually, or wade through search results that are geared toward selling you new tools, not finding support for the ones you own. A customer-hating experience throughout. ### 1/5 — Will Not Work *2026-07-10, version 2.0.3* This app will not work no matter how many times I try and log in it will not let me. When I follow directions to contact customer service they want a model number. I just want to use the app not get assistance on a tool IOS 26 iPhone 16 pro max. ## Most critical reviews (10 lowest-rated) ### 1/5 — iPhone users don’t download *2026-08-19, version 2.0.4* I ended up deleting this app (like other users does not work on iPhone) and adding the website to my home screen on my iPhone. Even after reaching out to RYOBI customer support. This needs some serious rework ### 1/5 — Beware *2026-08-13, version 2.0.4* App crashes on my iPhone. Won’t work just constantly crashing. ### 1/5 — The app has problems *2026-08-11, version 2.0.4* While I have a number of Ryobi products and they all function properly, this app NEEDS TO BE REVISED. My tools listed under the “Tools” tab show an item as having an error. It also shows the SAME item correctly (it is shown twice). It is partially my fault due to a blotched registration attempt. Try as I might to delete the entry, I cannot do so. The app needs to be modified to ALLOW THE USER TO DELETE ANY ITEM ON THE LIST. ### 1/5 — Will Not Work *2026-08-10, version 2.0.4* This app will not work no matter how many times I try and log in it will not let me. When I follow directions to contact customer service they want a model number. I just want to use the app not get assistance on a tool IOS 26 iPhone 16 pro max. ### 1/5 — Misleading *2026-08-09, version 2.0.4* The first thing I saw was a "today's deal!" for a product that has been discontinued and not for sale at all. And it MAKES you confirm your address?!? What the hell for? I lost more respect for this company within 5 minutes of downloading their app than I gained in the last 5 years of using their tools. ### 1/5 — Can’t login *2026-08-04, version 2.0.4* Cant login to the app to register my products. Not sure how this app got more than 4 stars ### 1/5 — Impossible to log in at all *2026-08-01, version 2.0.4* There seems to be literally no way to log into this app which is pointless. I now remember I deleted it years ago. Clearly no improvement has been made. Such a waste of time thankfully I was able to login through the website to register my new tools ### 1/5 — Worst app ever *2026-07-30, version 2.0.4* This has to be the most user UNFRIENDLY app ever created. Doesn’t work on iPhone. Works on iPad once in a while. Easier to use website, but not by much. No other company’s registration process that I’ve used has been so irritating. ### 1/5 — Advertised in Canada but Doesn’t Support Canada *2026-07-28, version 2.0.4* The app does not work properly for Canadian customers, even though it is advertised on RYOBI tools sold in Canada. During setup, I selected Canada and entered a valid Canadian postal code, but the app still doesn’t allow me to choose a Canadian store. This makes product registration and other features unusable. ### 1/5 — Not useful with apple *2026-07-25, version 2.0.4* The app looks great with advertising. searches a catalog, finds store locations, etc… everything except what is advertised, register your tools. The process of scanning barcodes finding serial numbers all works but when I submit the registration each time it disappears into a black hole. App still shows zero tools in my tools. Using apple iPhone. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2026-05-19, version 2.0.1* I just find the app easy and well designed. ### 5/5 — RYOBI 40V HP Brushless 21" Cordless Self-Propelled Mower Kit with (2) 6.0 Ah Batteries and Charger *2026-05-03, version 1.1.0* Upgrading from my old John Deere to the RYOBI 40V HP Brushless 21” felt like trading in a horse for a spaceship. This thing practically drags me around the yard like it’s excited to show off. The cut is clean, the batteries last forever, and it’s so quiet my neighbours think I finally gave up mowing. Sorry folks, I just upgraded to the future. #LoveRyobi #RyobiAddict #40VBeastMode #GreenMachineGang ### 5/5 — Finally an app *2026-05-02, version 1.1.0* Love it…and the fact that i can register my tools….Gold!…great job! ### 5/5 — Good Tools *2026-04-27, version 1.1.0* 2 thumbs up ### 5/5 — Fabulous! *2026-04-19, version 1.1.0* I love using this cutter. I cut allot of upholstery and t-shirt fabrics, this definitely saves my hands. Saves time too. ### 5/5 — Perfect for home *2026-04-18* I have been using ryobi for years. I’m on my second set now. I use the big names at work and yes i thought of starting a set of them for home but price point I just couldn’t justify it. For the years I’ve been working with Ryobi at home I’ve never had a problem on after years did the batteries not holding a charge. The tools never let me down. ### 5/5 — Registration a Breeze! *2026-04-12, version 1.1.0* Receipt upload. Scan QR Codes. Get back to work. Ryobi makes it so easy to register my tools, batteries, and chargers! If it’s GREEN it is MINE!! Love RYOBI! ### 5/5 — Heureux *2026-04-12, version 1.1.0* Des bons outils à prix abordable ### 5/5 — Great place to keep all my tools *2026-04-11, version 1.1.0* I’m starting to load all my ryobi tools into the app i wish it was available a long time ago ### 5/5 — Registration *2026-04-10, version 1.1.0* Registration is soooo easy! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*