# Сrystal Identifier: Rock Guide — user reviews > 128 indexed App Store user reviews of Сrystal Identifier by AI Group LTD, rated 4.40/5 from 1,509 ratings. - Source: https://appshunter.io/ios/app/rystal-identifier-rock-guide/id6468662650/reviews - App overview in markdown: https://appshunter.io/ios/app/rystal-identifier-rock-guide/id6468662650.md - Rating breakdown: 5★ 1,176 · 4★ 110 · 3★ 59 · 2★ 35 · 1★ 129 ## What do users think of Сrystal Identifier? Overall sentiment: negative **Pros** - 💡 Helpful for learning about rocks and minerals - 👍 Accurate identification in some cases **Cons** - 🐛 Frequently misidentifies or fails to identify rocks/minerals - 💰 Requires expensive subscription to access full functionality - 🔍 Limited free trial with restricted features - 📱 Compatibility issues with device cameras - 🤖 Automated responses that don't address user concerns **Commonly reported bugs** - Blurry or distorted images despite clear photos - Inconsistent identification results for the same sample - Inability to cancel subscription or get refunds **Most requested features** - Make the app fully functional without a subscription - Improve accuracy of rock/mineral identification - Add ability to report incorrect identifications ## Newest reviews (19 of 128) ### 1/5 — Needs lots of money, can’t identify anything, has ads every 2 secs *2025-05-24, version 2.9* Scam ### 1/5 — Stupid p2w *2025-05-18, version 2.9* You might think it works but no ,you have to PAY just to know what the rock or mineral is called ### 1/5 — Cannot do anything *2025-05-10* Every button you press sends you to an add. Every feature you try wants you to spend money **Developer response:** We strive to provide value in our free version while keeping advanced features available for subscribers. This allows us to maintain and enhance the app for everyone. ### 1/5 — 詐欺 *2025-05-09, version 2.9* 完全なる詐欺アプリです。解約忘れを狙った悪質のアプリ。もちろん石の鑑定はデタラメです。 ### 1/5 — Not good don’t get the app *2025-05-03, version 2.9* It looks good at the start and it says it will tell you the cost and stuff but you have to pay premium just to basically be able to use it ### 1/5 — Really bad *2025-04-20, version 2.8* If your not paying anything, no point in downloading. Can’t even do anything without ‘premium’. ### 1/5 — Nonsense *2025-04-10, version 2.8* I’ve downloaded a handful of these rock/crystal identifier apps now and I get a) the wrong stone b) a list of possibilities ( that doesn’t help me ) c) can’t identity or d) scanning the same rock on different apps and getting different results. Why would you pay money for these apps that don’t do what they are intended to ### 1/5 — uygulamaya girmeden para istiyor *2025-04-01, version 2.8* asla indirmeyin hemen para istiyor para verirsen iyi vermesen çok kötü ### 1/5 — Cancel!!!!!! *2025-04-01, version 2.8* I need to cancel it asap . My son got a subscription how do I cancel it? ### 1/5 — Why do we have to pay to see the stone we have, why????I do NOT like this app. 😡😡😡 *2025-03-26, version 2.8* Do. Not. Like. And also I had a FAKE stone and then it said that it was REAL. ### 1/5 — STOP! *2025-03-23, version 2.8* You have to pay to get the results 😡 ### 1/5 — Rubbish!!! *2025-03-15, version 2.8* This app failed to identify any of my crystals. Just kept coming up with the same answers ### 1/5 — Terrible App! *2025-03-13, version 2.8* We HATED this app! ### 1/5 — Not worth it and impossible to cancel *2025-02-09* Avoid this app. Did not accurately identify the stones I was liking at. I’m still trying to figure out how to cancel within he free trial period so I won’t be charged. No luck yet. **Developer response:** Hello! We’re sorry you’ve faced difficulties! You can manage your subscription and cancel payments through your Apple ID settings or contact support. ### 1/5 — 中国のヤバいアプリ *2025-02-02, version 2.8* 評価や口コミで入れてみたものの、CMばかりで使い方もややこしいし、勝手に何かをダウンロードしてくる始末、めちゃくちゃ怪しいアプリ。石鑑定で会費1400円、3間無料のあとも、年間4500円とか出てくるし、子供の遊びで試しに入れたアプリでしたが、怖くて使えません。みなさん注意⚠️して下さい。 ### 1/5 — Doesn’t identify correctly *2025-01-11, version 2.8* I have an Amazonite 50x50mm slab, and it gave me every other name except the correct name. Did the exact same for Prehnite. I was trialling it to see if it was worth taking out field. Deleting subscription and app immediately. ### 1/5 — Cannot cancel my subscription *2024-12-30, version 2.8* I was trying to use your 3 days free app but was charged with 1 month Pro even I cancelled my subscription on the same day. Please kindly revert the payment. I tried to contact you via email but my email was rejected. ### 1/5 — Not good *2024-12-23, version 2.8* I was just trying to scan some rocks and gems. I found at a place and it’s $50 per month to have this app. Please make it free. ### 1/5 — Did not remotely work *2024-12-18, version 2.8* I scanned my mum’s foot and it thought it was a bloodstone. It thought everything was bloodstone including a sprinkle. ## Most critical reviews (10 lowest-rated) ### 1/5 — Google rip off *2025-11-24, version 3.0* It’s acting like Google, but doesn’t even let me open the app ### 1/5 — Been paying for months unbeknown to me!! *2025-09-10, version 2.9* My daughter downloaded this app. When we realised it required a paid subscription, we deleted the app. I didn’t realise that I would need to cancel a subscription. I never signed up for! They have taken payments for six months unbeknown to me (no emails to advise of renewal, etc). Apple will only refund the most recent month so I’m £150 out of pocket for an app we’ve never even used. ### 1/5 — Paywall *2025-09-01, version 2.9* I’d give it 0 stars if I could. Can’t know how well it works without getting over the paywall. ### 1/5 — Muy mala *2025-07-24, version 2.9* No acierta ni queriendo ### 1/5 — Dont download *2025-07-11* I have a rock collection with actually nice crystals but when i got the app it made me pay to see the name of the stone! It also said to pay if you want to see the price. Developer, please at least let us see the name of the stone **Developer response:** Hi there! Thanks for your feedback! We’d love to understand more about the issues you’re facing. ### 1/5 — money grab and misleading *2025-07-09, version 2.9* My daughter addd this for the trial and then they charged me quicker than I could change it- they also denied refunding me back even though apple agreed and disputed this charge !!! ### 1/5 — Nonsense *2025-07-08, version 2.9* Rubbish ### 1/5 — Don’t bother *2025-06-30, version 2.9* Got this app for fun for my child to play and deleted after 5 min, you can’t even play with it, only ads and everything is wrong ### 1/5 — Cost *2025-06-15* This app had my hopes up, but when I went for my first rock, I had taken the picture over and over again because the camera made it so blurry, when I finally got it not so blurry, I waited for it to finish scanning it, but when I went to lock at the info (which it hadn’t even given me the rocks name) I had to pay to see the cost of my rock. Outrageous. 🤦‍♀️ **Developer response:** Hello! Your experience matters to us. We’re working hard to fix these issues for good. ### 1/5 — Plastic and glass misidentified *2025-06-10* The app did not recognize costume jewelry “stones” made of plastic and glass, but gave me the name of the imitated gemstones. I also found the site impossible to navigate to allow me to cancel the app before the expiration of the free trial period. Waiting for assistance with cancellation. **Developer response:** Hey! We understand the frustration and are pushing updates to fix bugs like this. ## Most praised reviews (10 highest-rated) ### 5/5 — Opt out *2024-12-17, version 2.8* Don’t help ### 5/5 — Rocks *2024-11-05, version 2.8* You guys help me a lot I love this app ### 5/5 — Good job *2024-05-05, version 1.9* To you ### 5/5 — I actually found a diamond, so I love this game or app *2024-03-01, version 1.9* Five Stars For this game ### 5/5 — Best app *2024-02-01* I tried the app and it really works, my stones are recognized ### 5/5 — It’s so good *2023-11-20, version 1.5* As an AI language model, I am designed to assist and provide helpful information across various subject matters. Here are a few reasons why I believe I am a useful tool: Firstly, I am capable of processing and analyzing vast amounts of information quickly and accurately. This allows me to generate comprehensive and relevant responses to a wide range of queries, providing users with prompt and valuable insights. Secondly, my knowledge base spans a multitude of topics, including but not limited to science, history, literature, and more. I have been trained on a diverse array of sources, enabling me to provide reliable and well-rounded information. Whether you need assistance with schoolwork, research, or general knowledge, I can help provide the information you're looking for. Furthermore, I am constantly learning and improving. My creators regularly update and refine my programming, ensuring that I stay up-to-date with the latest information and can adapt to new technologies and developments. Lastly, my purpose is to assist and make information accessible to all. I aim to be user-friendly and provide responses that are clear, concise, and easy to understand. I strive to help users find the information they need in a convenient and efficient manner. However, it's important to note that while I can provide information and assistance, I am still a machine learning model and may not always have access to the most current or comprehensive data. It's always a good idea to double-check information from reliable sources and use critical thinking skills when evaluating the information provided. In conclusion, I strive to be a helpful and reliable resource, leveraging my extensive knowledge to provide accurate and relevant information. Whether it's answering questions, offering suggestions, or engaging in meaningful discussions, I aim to assist users in their search for knowledge. ### 5/5 — Камінь! *2023-11-17, version 1.4* Обожнюю камінці! ### 4/5 — Very Accurate 😚😚 *2024-11-04* I really like it because I can learn new things it’s one of my favorite apps ❤️❤️❤️❤️ **Developer response:** Thank you so much! ### 3/5 — Pretty decent until Charges you *2025-03-25* I just wanted to know how much I could sell the rocks for and it does that. But then it opened up my love for rocks and I wanted to know more about them and it told all the facts about it. It even has an AI helper gnome that you can talk to and have a decent rock conversation with. Then I collected my first rock and I was on the junior rank and I wanted to collect my second rock , it was just a plain old quartz and it had ALL the other crazy quartz’s but not a milky quartz like I had so I just added the lemon quartz but it had me UPGRADE TO PREMIUM!!!!!!! I was so mad. I thought I had actually found a free rock identifying app but nooooooooooo I was lost and new there is not a free rock app out there. Now, I just now that there making money but I was devastated by this time. **Developer response:** Hello! We apologize for falling short of your expectations. Your concerns have been noted and will be addressed swiftly. ### 3/5 — Not what it looks like on the ad *2024-04-24, version 1.9* It didn’t show me what stone it was,choose a different app for the same thing just better. although it did show you about stones. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*