# Ryze Connect — user reviews > 57 indexed App Store user reviews of Ryze Connect by Directed Electronics Australia. - Source: https://appshunter.io/ios/app/ryze-connect/id1605707315/reviews - App overview in markdown: https://appshunter.io/ios/app/ryze-connect/id1605707315.md ## Newest reviews (13 of 57) ### 3/5 — Heart rate tracker not working *2026-04-02, version 1.3.1* Pretty good watch but my heart rate tracker thing does not work any more. When I first got it the heart rate tracker was working. ### 2/5 — App needs to improve *2026-01-03* The app doesn’t seem to automatically sync unless you manually do so by opening the app and even then any time I try to sync my watch’s data it either doesn’t work or takes 20 attempts to do so. Not to mention the watch itself doesn’t seem to update the weather forecast unless you disable weather push and re-enable each time you want to to show the accurate weather forecast. Tldr the app is slow and updates rarely ### 2/5 — Kidddd *2025-10-09, version 1.2.9* Why can’t I change my watch face I do not s app ### 1/5 — The charger broke on me for a couple months *2025-06-07, version 1.2.8* Say I honestly believe don’t get this product the charger will break on you if you have it for a couple months honestly it’s a bad product ### 1/5 — Worst fitness trackers out there *2025-05-07, version 1.2.8* Simply put , the most inaccurate , buggy fitness tracker devices on the market. The best experience I had with it was smashing mine apart with a hammer. ### 1/5 — Watch *2025-05-01, version 1.2.8* It didn’t ever arrive. No message why. Cannot contact them. ### 3/5 — More Watch Faces *2025-04-21, version 1.2.8* Not Bad but good do with some more useful watch faces ### 3/5 — Bug *2025-04-03, version 1.2.8* Whenever I try to get a new watch face on the app it takes forever to load and is really annoying ### 3/5 — App altered watch functionality *2025-03-11* I was really happy with my watch/app combo. Bought the watch in Nov 24 and both watch and app worked really well. In mid Dec 24 an app update occurred and all of a sudden my watch wanted to reupdate it english language and all of a sudden the watch lost many alphanumeric characters. 0 doesn’t work in any function except for the watch face for instance. A stopwatch, calorie counter, timer is pretty useless with no 0. Many letters also disappeared. Several help tickets lodged - no response and no fix in the future. ### 1/5 — Lacks support *2025-02-26* Using the app with Ryze Trek Watch. Watch and app appears to have great functions. First IOS update after getting watch a number of watch functions become inoperable. Thought app update would fix, but didn’t. Have lodged 4 support jobs with 0 response or additional updates. It’s like the developer has 0 interest once you’ve purchased. ### 4/5 — Update *2025-02-22, version 1.2.7* Pls update app Unable to sync with Strava ### 1/5 — Really poor design *2025-01-27* Simple things that every single smart watch app I’ve seen can easily intuit, somehow escapes the capability of this app. Obvious settings and measurements are hidden away in the app where it’s hard to find or simply aren’t available at all. It’s crazy how this basic tech is somehow so far behind its competitors. ### 1/5 — App crashes constantly on iPhone 16 *2025-01-10, version 1.2.7* Crashes every time I try an open the fitness section or other sections on the app including exercise it seems Ryze has abandoned the app. Used to be good.. ## Most critical reviews (10 lowest-rated) ### 1/5 — cant connect to my phone *2026-04-18, version 1.3.1* i tried multiple times switch on and off the my bluetooth but still it did not connect to the watch. ### 1/5 — Connecting issues all the time *2026-04-08, version 1.3.1* Won’t connect ### 1/5 — Absolutely useless *2026-02-26* I have had constant issues with this watch since day one. I have followed all Instructions and advice I found online and it just never connects my notifications and if it does for a minute it will instantly disconnect them. The watch features work but over all I’m sorry watch was a waste of money just glad I only spent so little on it. ### 1/5 — Horrible *2026-02-01, version 1.3.1* Literally day 2 of having the Ryze elevate watch and it’s stuck in this yellow up mode and it’s not working anymore. What a waste of money ### 1/5 — App does not work *2026-01-05, version 1.3.1* Tried to make a new account, says it already exists. Okay so I try to log in and then it says account doesn’t exist?? Then when I keep trying will say network error. ### 1/5 — Bad *2026-01-03, version 1.3.1* Worst watch ever ### 1/5 — Shocking UX *2025-11-11, version 1.2.9* I have 2 pixbee watches for my kids. *** The watches: After 10,000 steps, the counter resets?! Battery doesn’t last long (max 2 days). Backgrounds are almost impossible to change and keep timing out when you try and download. They’re good for telling the time, monitoring sleep and an alarm clock without worrying about getting wet. If you want to understand health and fitness. Forget it. ***The app: I don’t know where to begin. The interface is RUBBISH. Incredibly difficult to navigate, I’ve almost given up. I can only sync to one device at a time. There is no ability to even see steps taken?! The data is almost pointless. The team have clearly not done basic user research in the development- that’s fine, but maybe copy the competition. ### 1/5 — Keeps losing my data *2025-11-02* The digest problem is that every time you lose signal from you network you end up losing your number of steps that you want to record on the app. You actually lose all the data for that time that you are not synced to the watch. Disappointed with this ### 1/5 — Notification settings changing on their own hurt me, also watch disconnecting 🥳 *2025-08-06* How does the watch disconnect ITSELF from the app? Understandable maybe if I don’t open the app for a while to sync, but I open it once a day specifically to sync it. And why would you need to reallow notifications regularly or after long enough without syncing? I don’t change them, that one setting changes and I get zero notifications to my watch ### 1/5 — App not logging in *2025-07-15, version 1.2.8* App keeps logging me out then not sending me a code via email to get back in. Super frustrating if I have lost all my data i would be gutted. To log a ticket you have to log in and I can’t even do that. Reached out on TikTok as I don’t know what else to do ## Most praised reviews (10 highest-rated) ### 5/5 — How good Ryze connect is *2026-05-03* OMG Ryze has been so good and easy to use. It tracks my sleep, heart rate, stress, blood oxygen and my period. It is so helpful. You absolutely must get Ryze today!!! ### 5/5 — Ryze *2026-03-28, version 1.3.1* It’s for watch’s but very important app ### 5/5 — I love the App + Watch *2025-04-22* I love the app and the watch because it helps me more to keep track of my steps and helps me get more active ### 5/5 — Nice *2025-03-16, version 1.2.7* This thing is op ### 5/5 — Perfect *2023-03-14, version 1.1.3* I love that I can control music ### 5/5 — Amazing *2023-02-12, version 1.1.3* Love it ### 5/5 — Perfect *2022-12-28, version 1.1.3* I don’t see much of a problem in this app ### 4/5 — 1 week in and pretty good! *2026-07-06* Very happy with my Ryze Trek smart watch. It was a very cost effective option compared to other devices on the market and it looks great on in my opinion! The watch works really well and has lots of functions. It seems to be tracking my sleep and steps and heart rate accurately, and notifications also work really well. I haven’t been successful in getting Alexa to work on it yet, but can’t say I’m that bothered. One issue I’m finding is that the syncing to Apple Health isn’t quite accurate. My steps are out by over 1000 and I’m having to manually add extra steps into Apple Health. I’ve tried manually syncing via the Ryze app, so not sure how else to fix this. ### 4/5 — Watch Faces *2025-05-21, version 1.2.8* Would be good if I could add more than two watch faces also the default ones just take up space ### 4/5 — Good watch *2025-04-10, version 1.2.8* Really good watch, but would be better if you added some more sport training like for example netball. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*