# S&T Mobile Banking — user reviews

> 108 indexed App Store user reviews of S&T Mobile Banking by S&T Bank, rated 4.79/5 from 12,832 ratings.

- Source: https://appshunter.io/ios/app/s-and-t-mobile-banking/id449877240/reviews
- App overview in markdown: https://appshunter.io/ios/app/s-and-t-mobile-banking/id449877240.md
- Rating breakdown: 5★ 10,181 · 4★ 873 · 3★ 252 · 2★ 85 · 1★ 208

## What do users think of S&T Mobile Banking?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 👍 Convenient mobile deposit
- 👍 Accessible banking
- 👍 Reliable app
- 👍 Friendly customer service
- 👍 Longtime customer satisfaction

**Cons**

- 🐛 Frequent login issues
- 🐛 Facial recognition not working
- 🐛 App crashes and downtime
- 🐛 Confusing user interface
- 🐛 Restrictive deposit limits
- 🐛 Outdated app design

**Commonly reported bugs**

- Facial recognition not working
- Frequent login issues
- App crashes and downtime
- Deposit photo issues
- Inability to log out of app

**Most requested features**

- Allow editing of payees
- Improve mobile check deposit process
- Add ability to make principal-only payments
- Streamline bill payment functionality
- Increase text size for better readability

## Newest reviews (16 of 108)

### 5/5 — Good bank

*2025-09-21, version 5.0.42.364*

Always good service

### 3/5 — Mobile check deposit shaky

*2025-08-07, version 5.0.42.364*

The app had gotten significantly better in the last several years but is still missing key features. Zelle could be a bit smoother. But the main issue is that mobile check deposit uses the incorrect camera lens which results in declined deposits due to poor image quality.

### 5/5 — Almost perfect!

*2025-07-15, version 5.0.42.364*

Very convenient since I live in another state but continue to bank with S&T… however I often have problems cashing large checks and credit card payments on larger amounts!

### 5/5 — Great

*2025-07-02, version 5.0.42.364*

Great

### 5/5 — S&T is the best.

*2025-05-19, version 5.0.42.364*

Whether it be customer service ease of operation and use or a clear mobile app that automatically logged you in every time, it’s just the best bank out there period.

### 4/5 — Mobile app

*2025-04-03, version 5.0.41.294*

The app generally works great. Sometimes it takes a long time to get a texted extra security code. Sometimes the Face ID does not work and I need to put in a regular password. I have not had this issue with other banking apps I use.   Right now, for example, I would like to submit the review but submit is not an option. Only cancel. It is glitchy.

### 5/5 — Can’t use either vpn security on?

*2025-03-15, version 5.0.41.294*

Why can’t I use your banking app if I’m using  Bitdefender VPN? As soon as I turned it off, I was allowed access to your banking app. Bitdefender is designed to keep omy information safe online.

### 3/5 — Connect credit card to app

*2025-02-19, version 5.0.41.294*

4 stars if the app allowed access and payment options from the bank app for my S&T credit card.

### 5/5 — EZ

*2025-02-07, version 5.0.41.294*

It was EZ to do. 😎

### 5/5 — Mobile Deposit

*2024-12-17, version 5.0.41.294*

Very easy to use

### 5/5 — S&T app

*2024-12-12, version 5.0.41.294*

I love this app and makes everything easy and accessible

### 5/5 — Loyal Customer loves it

*2024-12-01, version 5.0.41.294*

I’ve never had a problem and it’s so user friendly

### 3/5 — Mobile app

*2024-10-05, version 5.0.31.153*

The app is easy enough to use but the daily limit for checks is illogical because it is well below the limit of my and most mortgages in todays day and age.  Thus if you want to deposit money for a mort payment and you don’t have regular checking accounts thru s&t you have to make two separate deposits on different days

### 4/5 — App password problem

*2024-09-20, version 5.0.31.153*

I have occasional problems with passwords dropping out and requiring me to search for them

### 3/5 — Need to make check deposit easier

*2024-09-06, version 5.0.31.153*

Not easy to find the deposit check thing

### 2/5 — Tough sell

*2024-07-20, version 5.0.31.153*

There are so many other better choices for banks with better working apps and online banking.  It is a tough sell to stay at this bank when other banks offer better service and better efficiency.

## Most critical reviews (10 lowest-rated)

### 1/5 — App sucks it’s the reason I’m leaving the bank

*2026-01-13, version 5.0.42.364*

Adding to say that after several failed locking attempts on S & T I logged into my capital one account and the facial recognition immediately recognized my face and logged me in with zero problems. So I do not know what is going on with this app, but it is completely unacceptable and I am beyond frustrated and I will be ending my account here.

This app sucks so bad and is the reason I am leaving the bank. I have been a loyal customer for the past nearly 15 years. But this app is atrocious. I can never access my account. The second you open the app it immediately start scanning for facial recognition whether you’re ready or not. So if you open the app and you were not ready or if you have glasses on or a mask or it’s dim or there’s literally anything wrong with your environment. It will scan anyways and after three attempts out of your control it locks you out of the account. I have been in several circumstances now where I need to immediately access my bank account and cannot because my account is frozen. While the customer service is usually great, I have had situations where the customer service is the worst I’ve ever had from any establishment. So when it’s good, it’s good but when it’s bad, it is atrocious service. I really wish they could get it together and fix this app. I have left so many comments and complaints in good faith to try to escalate this to the people need to hear it, but this app is horrific and it is the reason that I am no longer going to be an S and T customer.

### 1/5 — Very poor banking app

*2025-05-03, version 5.0.42.364*

FaceID hasn’t worked for about 4 years now, only with this app. If you input password incorrectly twice they lock your account. Russo there

### 1/5 — Junk, doesn’t work

*2024-11-19, version 5.0.41.294*

The only app I have that simply does not work. Will not allow me to use the app with my vpn turned on, and for that reason, I joined another bank and will be closing my s&t account. I need access to my money, it’s 2024. S&T operates like it’s 1924, with fees everywhere you turn and now a mobile app that’s completely useless.

### 1/5 — App Completely Useless

*2024-08-17, version 5.0.31.153*

Constantly down. Never works always crashes. Whoever designed this should be fired. Shouldn’t have this many issues.

### 1/5 — Did you forget something?

*2023-09-02, version 5.0.20.4686075254*

I updated this to the latest version. When I logged on to print my statements I couldn’t log off because there was no Sign Off option on any page. You might want to fix that.

### 1/5 — Worst app

*2023-08-11, version 5.0.20.4683123768*

Worst App I ever used. As of now, I have to keep entering my password even though I enabled face id. Can’t understand why it can’t be fixed.

### 1/5 — S&T Bank App is trash.

*2023-03-19, version 5.0.12.192*

There app is trash it’s constantly logging me out have had to reset password about a dozen times it’s trash. The ONLY resealing I don’t switch banks is I’m too lazy.

### 1/5 — Very poor banking app

*2022-11-11, version 5.0.12.192*

FaceID hasn’t worked for about 4 years now, only with this app. 

If you input password incorrectly twice they lock your account. 

Russo there

### 1/5 — UI is from 1999

*2022-09-12, version 5.0.0.2119*

The yser interface for this app is gorrible

### 1/5 — About to cancel my account

*2022-06-19, version 5.0.0.2119*

"Payments can't be made on a Saturday or Sunday or holiday " are you seriously joking?!? You are not going to let me schedule payment to be made the next business day over the weekend. Fine by me I will literally withdrawal all my money and go somewhere else. Get a grip and fire the person or people who thought that change was remotely a good idea.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use

*2026-07-19, version 5.0.45*

Never had an issue … great app … great bank

### 5/5 — Long time customer

*2026-07-16, version 5.0.45*

I came to S&T Bank many years ago when they opened a branch in lower Paxton PA. I had worked for a bank in the past I just knew walking in the branch, how I was treated, that it was gonna be a place for me. They are kind, welcoming, and educated in their products. I recommend them highly.

### 5/5 — Convenient

*2026-07-13, version 5.0.45*

The mobile app is easy to I’m older and if I get it anyone can.

### 5/5 — Love the app… One exception!

*2026-06-25, version 5.0.44.36*

I have requested multiple times that when a check is listed as the source for a listed debit amount, that the number of the check be listed along with the amount. This would save much undue time when attempting to reconcile my checking account in my physical register book!
   Otherwise, you have to Select and look at the individual check to find out to whom it was sent. After viewing it, then the app takes you back to the beginning of your listed debits, instead of where you were working on the chronological list. 😩

### 5/5 — Easy

*2026-06-03, version 5.0.44.36*

S & T mobile app makes everything so easy!  It is easy to deposit checks, keep an eye on balances and transactions from anywhere, and Zelle is a great feature to pay and be paid by other people. Banking at your fingertips!  So easy!

### 5/5 — Super easy to use

*2026-05-26, version 5.0.44.36*

I never thought I would do mobile banking. I was not brought up in the “computer age”, but my children were. I’m still very limited on what I do with my phone, but I love the convenience of this app!

### 5/5 — Solid banking app

*2026-05-18, version 5.0.44.36*

Does everything you need the app to do.

### 5/5 — I have loved S&T for a long time!!

*2026-05-17, version 5.0.44.36*

Mobile deposit is one of the best conveniences. And having the line of credit to cover overages in checking gives me such confidence!!

### 5/5 — Mobile deposit

*2025-12-29, version 5.0.42.364*

The app works fine except for mobile deposit. It only works for me one out of three times even when it accepts the deposit. It doesn’t show up for three or four days in my account.

### 5/5 — Good Bank

*2025-10-27, version 5.0.42.364*

Awesome Service!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
