# S1 & S2 Controller for Sonos — user reviews

> 118 indexed App Store user reviews of S1 & S2 Controller for Sonos by Free AI Utility Apps LLC, rated 4.10/5 from 3,570 ratings.

- Source: https://appshunter.io/ios/app/s1-and-s2-controller-for-sonos/id1673225606/reviews
- App overview in markdown: https://appshunter.io/ios/app/s1-and-s2-controller-for-sonos/id1673225606.md
- Rating breakdown: 5★ 2,439 · 4★ 289 · 3★ 162 · 2★ 109 · 1★ 571

## What do users think of S1 & S2 Controller for Sonos?

Overall sentiment: negative

**Pros**

- 👍 Help with reconnecting speakers
- 🚀 Excellent setup instructions

**Cons**

- 🐛 Doesn't work across Sonos system
- 🐛 Doesn't recognize when arriving at second home
- 🐛 Ads and paywall to remove ads
- 🐛 Doesn't allow adding new devices
- 🐛 Unreliable connection and performance
- 🐛 Speakers stop working for months
- 🐛 Can't control speaker settings
- 🐛 Aggressive ads and paywall

**Commonly reported bugs**

- Can't connect speakers to WiFi
- Doesn't recognize speakers
- Doesn't allow canceling subscription

**Most requested features**

- Ability to control speaker settings
- Seamless multi-home support
- Improved reliability and connectivity

## Newest reviews (17 of 118)

### 4/5 — Connexion

*2025-12-19*

Souvent des problèmes pour appairer les produits

### 1/5 — Absolutely ridiculous to charge

*2025-09-28, version 1.1.10*

I can’t use the app, I can’t use the product, and the app is a charged service? For $2000 this system broke my tv, took my internet down, didn’t come with all the parts it needed to hook up to the tv and I have to pay to use an app that will not work with my devices? Absolute no for me.

### 1/5 — A big step back

*2025-09-12, version 1.1.7*

Compared to Sonos 1, Sonos 2 has made my installation almost unusable. The persistent advertisements only add to the disappointment. Avoid if you possibly can.

### 1/5 — Awful

*2025-09-08, version 1.2.0*

Doesn’t work.

### 1/5 — Why put me through this pain

*2025-08-20, version 1.2.0*

The speakers are great but having to deal with the whole Sonos ecosystem is torture. Would never buy again.

### 1/5 — Poor

*2025-07-27, version 1.2.0*

Doesn’t allow me to connect. Just keeps asking how I want to connect. I select Wi-Fi and it gives a drop down with only one selection for my device. Then nothing happens.

### 2/5 — Review

*2025-07-13, version 1.2.0*

Very unclear directions, hard to set up an account

### 1/5 — Old technology

*2025-07-12, version 1.2.0*

Now I see why it was given to me, amp only works if I agree to listen to a small number of music artists?

### 1/5 — Not free & doesn’t work

*2025-06-27, version 1.2.0*

Self proclamatory… it isn’t free as it suggests and it also doesn’t work for Sonos.

### 1/5 — Jen

*2025-05-25, version 1.2.0*

It doesn’t work

### 1/5 — Will not let me cancel

*2025-05-21, version 1.2.0*

This is robbery. Someone contact me.  It never worked

### 1/5 — Ne pas, acheter

*2025-05-11*

Ne pas, acheter

### 1/5 — Does not do connect

*2025-05-06, version 1.2.0*

There are two options for connecting, Bluetooth and wifi. If you press Bluetooth, it just goes to your phone’s settings. There is no option to actually connect. The wifi option does not do anything.

### 2/5 — Doesn’t work with s1

*2025-04-26, version 1.2.0*

I bought this so that I could work with some of the old S one gear but even though it’s advertised for it, it doesn’t work at all

### 1/5 — Disaster

*2025-04-19, version 1.2.0*

I can’t get to the controller because the ads get in the way. Why does Sonos force you to buy more services when you’ve paid an exorbitant price for the system you already have? I’ve had enough and am switching to a system not run by pirates!

### 1/5 — Pfff so many ads

*2025-04-16, version 1.2.0*

Just wanted to hook up to blue tooth. Saw that I had to down load this app to do it. I don’t need extra gimmicks, just want my speaker on Bluetooth. Frustrating it tries to sell you a subscription. You have to jump through a lot of hoops. Then you get the free one, ads pop up all the time. Not impressed. Still trying to get Bluetooth working.

### 1/5 — Worst app I’ve ever used

*2025-04-12, version 1.2.0*

Says it’s free only it’s not it costs 25 dollars if you don’t want an ad every time you do something, half of it doesn’t work, it doesn’t let you log in to your Apple account to play your own music you have to use their POS software and even then it keeps playing ads at you. Honestly horrendous UI.

## Most critical reviews (10 lowest-rated)

### 1/5 — This system is not user friendly at all

*2026-08-15, version 1.1.10*

It sucks , I am asking for a refund

### 1/5 — Worst app possible

*2026-08-13*

First thing was a „rate me text“ second thing was a „buy premium“ with a laughingly bad escape button that didn’t really work and after using it for all of 7 sec an add appeared, of course unscippable so in the end I’ll rather give up my firstborn befor using it again

### 1/5 — Annoying

*2026-06-23, version 1.1.10*

Why have ads pop up when trying to configure app with u it?! 🤷‍♀️

### 1/5 — Horrible technology

*2026-06-21, version 1.1.10*

Horrible technology

### 1/5 — Ads to control my own speakers?!

*2026-05-06, version 1.1.10*

Stop with the ads! I’m just trying to connect my speaker and you’ve had two ads and been asked to pay money to be ad free. Do better.

### 1/5 — Don’t buy

*2026-04-05, version 1.1.10*

Absolute trash they want a credit card for everything

### 1/5 — Sucks

*2026-04-03, version 1.1.10*

Big time

### 1/5 — Ads

*2026-02-20, version 1.1.10*

Within 10 seconds of going through the initialisation screens and ad popped up. So the app went in the bin!

### 1/5 — Rubbish

*2026-01-12, version 1.1.10*

Doesn’t work, waste of money ¡

### 1/5 — Awful

*2025-12-27, version 1.1.10*

This app won’t let me rename my speakers so they’re all “bedroom” and won’t let me use my music. Looking for alternatives to Sonos now.

## Most praised reviews (10 highest-rated)

### 5/5 — Great system

*2026-06-13, version 1.1.10*

Brilliant sound system.

### 5/5 — New user

*2026-02-21, version 1.1.10*

Amazing improvement on speech and music.  The bass is also amazing

### 5/5 — Criollo

*2026-02-19, version 1.1.10*

El criollo

### 5/5 — Help!

*2024-12-26, version 1.2.0*

Had a balky Gen 2 Bose speaker that wouldn’t connect.  App got me reconnected in seconds!

### 5/5 — mapojm1357

*2024-08-06, version 1.2.0*

1357

### 5/5 — from Thomas Pulliam

*2024-06-28, version 1.1.9*

So far so good 
Instructions are very helpful and clear 

Best Buy Guy advised that my Spectrum package was best way to go as opposed to Sirius XM which I use mainly for enhanced vehicle radio 

My appreciation 

Thomas J Pulliam MD

### 5/5 — Sonos

*2024-06-16, version 1.1.9*

Rip off
Only plays one speaker

### 5/5 — Big Dog

*2024-06-07, version 1.1.9*

Sounds good

### 5/5 — Excellent set up instructions

*2024-05-19, version 1.1.9*

Five starred clarity

### 5/5 — Not So Good

*2023-12-31*

App offers little control over speaker. My Sonos Five began life this morning with solid bass. After using the “room adjust” feature, the treble remains but the bass is gone. Now I see no way to get it back. Where did the Settings Option go? Does Sonos think that letting customers guess at how to control speakers is a good way to do business, OR IS IT BETTER TO PROVIDE DYSFUNTIONAL APPS? No directions are available to do much of anything. Maybe I will just return it and get a receiver with normal bookshelf speakers.

Sorry, I was using the speaker setup app instead of the main Sonos app, and that was the source of my frustration. All good now. It is late and I am tired. Poor time to write a review.

**Developer response:** Hi T.Bean, 

We're so sorry that you struggled with the functionality of the app. We will try our best to update the app with clearer user's guidance of how to use the app to control the Sonos speaker. Stay calm and wait for the next update!

Thank you,

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
