# S4 Connect — user reviews > 29 indexed App Store user reviews of S4 Connect by S4LABOUR LIMITED. - Source: https://appshunter.io/ios/app/s4-connect/id6469621475/reviews - App overview in markdown: https://appshunter.io/ios/app/s4-connect/id6469621475.md ## Newest reviews (9 of 29) ### 1/5 — No sign up button?? *2025-05-20* I have no sign up button only login function. This is delaying my start at work ### 1/5 — Password Reset *2025-05-16, version 1.40* I can’t reset my password ever since I got mysteriously logged out. I’ve tried to reset password where it says forget details and yet I don’t get a code so please fix this issue it would improve the platform way better for people who forget there passwords often ### 1/5 — awful *2025-05-01, version 1.40* planday is way better ### 1/5 — Awful compared to other options *2025-03-25* This app is so difficult to use with a confusing layout. No option to view all of your shifts. A hassle to log on. Overall just hard to use. ### 1/5 — og app was better *2024-08-09, version 1.32* the ui on the older app was better and easier to naviagte this new app has longer loading times ### 1/5 — Awful awful app *2024-07-29* I don’t know how this app has even been released, nothing works, can’t contact a human when going through help desk **Developer response:** Hi there Apologies for any frustration. Please reach out to our support team on 01295 252353 and we will talk through any challenges ### 1/5 — Doesn’t work *2024-07-26* The app doesn’t work, when I first downloaded it before I worked perfectly for me, then an update came and it’s not working at all now! Just shows the first black page advertising its name and that’s it. **Developer response:** Hi, sorry for any frustration you have. Can we ask you contact our support team and they will help you with your log in and access ### 1/5 — Glitchy, never consistent the updates are tedious *2024-06-20* Awful app, have to update a few times a week at the moment? Very impractical for a essential work app? Desktop version works fine might have to give up with the app completely if the updates continue ### 1/5 — Rubbish *2024-06-03* Complete waste of time… never loads the shifts and your forever having to un install the app and then re installing it to get it to work. If it ever actually worked it would be a great app. **Developer response:** Hi Biscoff82 Apologises for any frustrations. Unfortunately we can’t see any interaction on our support desk with you to be able to reach out and resolve any challenges. If you can contact the support desk we will can help you right away. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sort it out S4 Connect *2026-06-15, version 1.55* Always updating a new version, most of the time I open this app ### 1/5 — Worst app *2026-05-22* It’s not getting any better even after many updates. Every time I try to log in it’s shows “update” after updating i can clock in but next time try to log in it don’t register my clock in ### 1/5 — No *2026-05-22* How many updates can one app need. It keeps logging me out every time so I have to put my password in every time I need to check my rota. Not helpful guys. Can you please sort that out. ### 1/5 — Cannot access to log in! *2026-05-09, version 1.51* It’s frustrating that I cannot access to log in! ### 1/5 — Barely works *2026-03-16* This app is brilliant when it does work, easy access to rotas and holiday requests/allowance. But the issue is it only ever seems to work half the time you bloody need it to! Frequent issues with being logged out of the app (it forgets to use facial ID!), not being able to login, and not being able to tap in for shifts! No idea what causes such frequent issues but it’s driving me crazy! I wish my employer would go back to paper timesheets at this rate! ### 1/5 — Rubbish App *2026-02-09* This app has been rubbish from day one. Lasted issue after today’s update is that I can’t submit holiday or unavailability…. Didn’t think it was possible to get worse. ### 1/5 — needs improvement *2026-01-24* takes unnecessarily long to load, cant see my holiday request reasons after approval, clicking your next shift on the home page just takes you to the full week instead of that shift. ‘shift for grabs’ should be ‘shifts for grabs’. when you have selected a date range for holiday and change to authorised absence the date range resets. tap in/out often doesnt work (‘invalid token’) my next shift on the home page often shows one venue and when i click on the week view it shows the actual venue im working at. if this app was streamlined a bit then it would be way less of a pain to use, seems low effort and sloppy. ### 1/5 — Worst app ever *2025-11-16, version 1.42* I am rating 1 star because there is no option to put 0 or negative rating. ### 1/5 — Broken App *2025-11-10, version 1.42* FaceID not working it’s just a broken app ### 1/5 — awful *2025-11-10, version 1.42* slow, stupid and awful app for work. don’t recommend its too slow and just overall terrible ## Most praised reviews (10 highest-rated) ### 5/5 — Great update. *2024-11-11* The old app wasn’t great, the new one just works. Rota, holiday, taping in & out, shift swapping all work smoothly. ### 3/5 — Need notifications ASAP *2026-05-09* Notifications should be added for updates on shifts and new shifts coming out. ### 3/5 — Full page *2025-11-04* Have iPhone 13 so shouldn’t be an issue but for a shift I’m not on rotation for I cannot tap on the bottom icon to confirm I want to start the shift because it’s below the page . I cannot tap see the top of the icon but I can’t click it ### 3/5 — Can’t login *2025-05-08* I can’t login it’s saying that password is not meeting the specified requirements and I have tick all the requirements even it’s says no to me. Please take a look on that and fix the problem **Developer response:** Hi, apologies for any frustrations you are having. If you can call our support line the team are on hand to help ### 3/5 — Feedback *2024-06-10* Would be great if home screen widgets became an option, so i can see my next shift easily without having to open the app. That or push notifications for shift changes/heads up I.E. 2 hours until your next shift. These sort of things would be very useful to hospitality workers where rota’s are constantly changing and none of us are ever really sure what days it is on account of the odd hours. 😂 **Developer response:** Hi Madeline Thank you for your feedback! We are adding push notifications in addition to the current in app notifications over the next couple of months! We will let you know when they are available S4support ### 3/5 — Transfers *2024-04-21* Staff cannot see where temporary transfers are at, and think the shifts are at their home site when they’re not **Developer response:** Hi Mot2312 Thank you for the feedback. We are happy to let you know, the team can see what site their shift is scheduled for, when they click on the shift or rota. It lets the team know what role they are scheduled for and where the shift is taking place. If you have any other questions please let us know. You can always reach out to us, using the support function on S4labour ### 2/5 — Not great, not terrible *2025-12-22* Just did a update and now I can’t log in. Just says app old version, even though it’s the new one. ### 2/5 — Update crashes *2025-04-19* The most recent update doesn’t install correctly and instead just crashes the app making it inaccessible. ### 2/5 — App developer *2025-04-18, version 1.39* Always ask for login details. And very slow app. ### 2/5 — Unable to see rota. *2024-07-06* While on the Home Screen when loading the app it will show me my next working shift, as soon as I go to the rota segment in the application, all I get is the spinning buffering wheel of doom! Connection not an issue, 4g/5g/wifi - onsite or off site of company worked for using the system it will not load my rota. Even after deleting and redownloading or vary to an older week to view past shift, the wheel of doom keeps spinning. **Developer response:** Hi Apologies for any frustration. Our support team are open 7 days a week and will help resolve any issues. Once your rota is published by your manager it is available to view. Can we ask you call the support desk on 01295 252353 and they will help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*