# SAB Mobile — user reviews > 274 indexed App Store user reviews of SAB Mobile by Saudi Awwal Bank, rated 4.70/5 from 9,518 ratings. - Source: https://appshunter.io/ios/app/sab-mobile/id1451809913/reviews - App overview in markdown: https://appshunter.io/ios/app/sab-mobile/id1451809913.md - Rating breakdown: 5★ 7,825 · 4★ 984 · 3★ 329 · 2★ 92 · 1★ 288 ## What do users think of SAB Mobile? Overall sentiment: mixed **Pros** - 🚀 Fast and easy transactions - 👍 User-friendly interface - 🔒 Secure banking experience - 💡 Comprehensive banking features - 🚀 Reliable and stable performance **Cons** - 🐛 Frequent crashes and freezes - 🔍 Confusing navigation and menus - 🔍 Slow and sluggish performance - 🔒 Privacy concerns with location tracking - 🐛 Compatibility issues with certain devices **Commonly reported bugs** - Login screen freezes - Inability to upload images for complaints - Rejection button not working for complaints - Repeated prompts to enable location services - Incompatibility with jailbroken/rooted devices **Most requested features** - Dark mode option - Advanced transaction history and analytics - Improved biometric authentication options - Seamless integration with other banking services - Enhanced international transfer capabilities ## Newest reviews (16 of 274) ### 2/5 — Was okay. Now nonfunctional. *2026-08-27, version 8.7.1* Not a great fan - it’s a standard bank app - used out of necessity. But the app has become useless as login button is dead. Clicking it does nothing. If this is an update, beware. ### 1/5 — Bad app *2026-06-16, version 8.4.8* Despite the numerous updates on this application, I think it used to be much better and easy to work with , Worst Bank app ever used ### 1/5 — Awful app *2026-04-17, version 8.3.5* Always some technical glitches, awful UX and bad customer service ### 1/5 — Update ruined the app *2026-01-08, version 8.1.7* The new update has completely ruined the user experience, you cannot see all account details unless you click into one account and have to swipe to see each individual account. Each time you make a transfer or pay credit card the load screen gets stuck and you have to constantly quit the app and try again! Please fix this is very inconvenient!!! ### 3/5 — Works fine but latest update worse than previous versions *2025-12-27, version 8.1.7* Latest update is not as good as previous one. Takes more menus to get to all my account info and is now slower to use. ### 3/5 — Nice Update But Slow *2025-12-10, version 8.1.2* The new version is better but needs hard work to make it faster and please remove the splash screen or make less reddish. The credit cards screen to be polished as info are overlays and not showing properly. Need to add the ability to reorganize the cards and accounts in the main screen. ### 1/5 — Cant login *2025-11-20, version 7.7.7* A message showing network error while signing ### 4/5 — Transaction display issues *2025-10-14, version 7.7.7* A bit larger amount transactions are not being displayed and cannot be shared. Tried offloading the app data, uninstalling/reinstalling, even upgraded to iOS 26 version but the same issue is persisting. This is very frustrating. Is there like an update scheduled to fix this? ### 1/5 — One of the worst digital experiance *2025-10-10, version 7.7.7* I was hoping with ur last update that i would be able to long in , im so eager now to look for an exchange, huge disappointment سيء جدا و مزعج ### 2/5 — Logging in issue *2025-08-14, version 7.5.4* Since few months I am logging in and can’t . It’s keeps getting stuck at loading screen whenever I open the app. Sometimes it works ### 1/5 — App has started to freeze *2025-07-08, version 7.5.2* The App used to be good but in the last days, it freezes on start up and I can’t click on anything. Does this every time - deleting and reinstalling App made no difference. iPhone 11 iOS 18.4.1 Response to message below: how can I send a screenshot of an unresponsive app? It looks normal just doesn’t respond to touch ### 1/5 — الرياض *2025-06-17, version 7.5.1* التطبيق لا يعمل حذفت وحملت اكثر من مرة ونفس المشكلة ### 1/5 — App is frozen *2025-06-13, version 7.5.1* I have been using Sab app for last 4 years but since 1 month there is something wrong with the app that it’s not allowing me to sign in because the login button is frozen. I can’t click log in but when I turn off my wifi and use mobile data it works but sometimes it’s not even working on mobile data. I saw on comments that some other people facing the same issue. Can you please fix the issue? ### 1/5 — Do not UPDATE! *2025-05-29, version 7.5.1* App has went backwards. Net financial position display removed. Color difference between credits and debits removed. Only allows 1 device to be used Disables password managers Defaults to portrait only display on iPAD Do not update your existing app! ### 1/5 — The application freezes *2025-05-19, version 7.5.0* For the past two weeks, every time I try to use the application, it freezes and I can't even click the login button to access my account. The only solution is to delete the app and download it again from the App Store, after which it works temporarily. This situation is unacceptable for banking services. You need to identify and fix the bug. ### 1/5 — App has started to freeze *2025-05-14, version 7.5.0* The App used to be good but in the last days, it freezes on start up and I can’t click on anything. Does this every time - deleting and reinstalling App made no difference. iPhone 11 iOS 18.4.1 ## Most critical reviews (10 lowest-rated) ### 1/5 — التطبيق لايعمل *2026-08-28, version 8.7.1* مشكلة في التطبيق بعد التحديث الاخير ، اضغط تسجيل الدخول ولا يتم الانتقال لصفحة الدخول ### 1/5 — App not working *2026-08-27, version 8.7.1* App not working ### 1/5 — Really needs an update to match new UX standards *2026-08-27, version 8.7.1* Incredibly outdated UX, very hard to navigate. A quick research on your competitors and you will understand ### 1/5 — App is too slow and outdated *2026-08-27, version 8.7.1* SAB, you need a new app, your current app is too slow, always glitching. It is a trash app! Today is the biggest crises, app is not even functioning for more than 12 hours! Unacceptable, hence one star. Either you develop a new app or I am personally planning to leave the bank soon. Hurry up! ### 1/5 — App not working *2026-08-26, version 8.7.1* The app is not working, can't login ### 1/5 — التطبيق يعلق *2026-08-17, version 8.7.1* التطبيق يعلق ### 1/5 — الابديت الاخير سيء *2026-08-17, version 8.7.1* ما يخليني ادخل عالتطبيق الا بالسماح بالموقع حطيت السماح دائماً وبرضه ما يدخلني ادخل على ساب اونلاين يقول اسمحلي اعرف وين بيتك ناقص بس يكونون معي بالغرفة عشان ادخل على حسابي واتصرف بفلوسي. ### 1/5 — Not good *2026-07-29, version 8.6.3* Worst app ### 1/5 — اسوأ خدمه على الإطلاق *2026-07-15, version 8.6.3* خدمات سيئه. جداً لدي عده حسابات في بنوك عده لم اجد اسوأمن هذا البنك في التعامل مع الانسان! اعتقد انهم لا يستوعبون ان العميل انسان وقته ثمين وانه مهم.. تعاملهم في قسم خدمات العملاء والشكاوي وصوت العميل في منتهى السوء إذا اتواصلت بالهاتف اقل انتظار في كل مره ٤٥ دقيقه- والموظفين ليس لديهم معلومات او خبره او ادنى حس يالمسؤوليه- لي ٢٠ سنه في هذا البنك ولكن اخر خمس سنوات الخدمات في انحدار ونوعيه الموظفين المختاره لا تمتلك الكفاءه ولا المسووليه والمثل اللائق بكل من هو مسؤول عن اي خدمه تخص العملاء ( من امن العقوبه اساء الادب) حقيقه مافي موظف واحد اتعاملت معه حريص انه يقدم اي نوع من الخدمات التي ترضي العملاء اتعاملت مع اقسام كثير ..السوء في الخدمه والتعامل مع العميل بفوقيه ولا مسؤوليه هو الطابع المشترك بين الجميع ..حقيقي المسؤولين عن قسم الشكاوي وخدمات العملاء وصوت العميل لا يستحقون الا الفصل ! This bank is a lost - cause! ### 1/5 — مشاكل *2026-06-19, version 8.4.8* التطبيق فيه مشاكل مؤخراً كثيرة ومتعب جدا ## Most praised reviews (10 highest-rated) ### 5/5 — Design problems *2026-08-01, version 8.6.3* I have iPhone air and i have problems to press the go back or cancel bottoms since they are in all the way in upper corners ### 5/5 — Amazing app! *2025-12-31, version 8.1.7* SAB is one of the cleanest and most useful finance apps I’ve used in Saudi—especially for tracking spending and keeping everything in one place. The experience is smooth, the UI is clear, and SAB 360 is genuinely a great feature. That said, I really hope SAB 360 can become a standalone app (or at least be usable as a dedicated module). It deserves its own space with deeper budgeting and reporting tools. A few features that would make it next-level: • PDF report generation: monthly/weekly spending summaries, category breakdowns, merchant analysis, and exportable statements (PDF + maybe Excel). • Smart budget alerts: notifications when I’m approaching my limit (e.g., 80% / 90%) and when I exceed the budget—by category and total monthly spend. • Optional: a simple spending forecast for the rest of the month based on current pace. If SAB 360 becomes standalone with reporting + real budget notifications, it would easily be one of the best personal finance tools in the region. ### 5/5 — Excellent Update! *2025-12-10, version 8.1.2* Excellent update! The app is noticeably faster and more stable. It provides all the necessary features in a well-organized and user-friendly format. Great job by the development team!" ### 5/5 — تطبيق رائع *2025-12-09, version 8.1.2* اهنيكم على التحديث الجميل و اخيرا ضبطتو التطبيق وحليتو مشاكل التعليق ### 5/5 — تحديث رائع *2025-02-22, version 7.4.8* التطبيق رائع وسهل، لكن ياريت تكون شاشة تسجيل الدخول هي الرئيسية لتوفير الوقت والدخول مباشرة للحسابات . شكرا لكم💙 ### 5/5 — Good bank *2024-10-31, version 7.3.8* From online banking to priority in-branch services, everything is streamlined for efficiency. Their app is user-friendly, allowing me to manage my finances anytime, anywhere, without any hassle. ### 5/5 — Me *2023-12-09, version 7.1.6* Easy option ### 5/5 — Review *2023-12-04, version 7.1.6* Perfect and fast ### 5/5 — Satisfied *2023-12-02, version 7.1.6* Extremely satisfied with the service ### 5/5 — Very good 👍🏼👍🏼👍🏼 *2023-12-02, version 7.1.6* 💞💞💞 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*