# SAB Order: St Austell Brewery

> Table-side ordering app for food and drinks from St Austell Brewery. (iPhone/iPad app by St Austell Brewery Company Limited.)

- Source: https://appshunter.io/ios/app/sab-order-st-austell-brewery/id1457315503 (this page in markdown: same URL + `.md`)
- Developer: [St Austell Brewery Company Limited](https://appshunter.io/developer/1456770709)
- Category: Food & Drink
- Price: Free
- Rating: 3.70/5 from 30 App Store ratings · 91 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 35 MB
- Languages: American English
- Released: 2019-04-27
- Data updated: 2026-08-05
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/sab-order-st-austell-brewery/id1457315503/reviews.md

## What is SAB Order?

Ordering just got easier with this St Austell Brewery App.

From the comfort of your table simply make your order, sit back and relax, we’ll do the rest and bring your food and drinks to you.

## Key features

- Order from your table
- Food and drink delivery
- Streamlined ordering process
- Relax and wait for service

## What do users think of SAB Order?

Overall sentiment: negative

**Pros**

- 👍 Easy payment with Apple Pay
- 👍 Quick service when app works
- 👍 Some staff provide great service
- 👍 Innovative during COVID times

**Cons**

- 😞 Forced app usage
- 😞 Difficult to order
- 😞 Long wait times
- 😞 Poor user experience (UX)
- 😞 App errors and glitches
- 😞 Staff unaware of app
- 😞 Table number limitations
- 😞 No guest checkout
- 😞 Data privacy concerns
- 😞 Unintuitive interface
- 😞 Poor internet connection issues
- 😞 Payment issues
- 😞 Lack of customization options
- 😞 Unrealistic wait times
- 😞 Rewind to old ways requested
- 😞 Clunky and slow
- 😞 Not customer friendly
- 😞 High friction to get a drink
- 😞 Defeats purpose of app
- 😞 No recourse after payment
- 😞 No international number support
- 😞 Bad advertising for app
- 😞 Promotions not removed from final price
- 😞 Bar staff unaware of app usage

**Commonly reported bugs**

- Constant errors during checkout
- Table numbers go up to 69 only
- Drinks didn't arrive
- Staff not aware of app
- System does not work
- App needed Wi-Fi, wouldn't accept birth month
- Credit card wouldn't scan
- App took ages to load
- Saved credit card not found
- Card won't scan
- Cannot add card to payment methods
- Did not receive verification email
- Processing error saving card details
- Order not gone through, charged multiple times
- Promotions not removed from final price

**Most requested features**

- Allow ordering at the bar
- Provide WiFi access
- Offer decaf or special orders
- Allow ordering half pints
- Remove promotions before final price
- Allow guest checkout
- Improve data deletion options

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/sab-order-st-austell-brewery/id1457315503/reviews.md

### 1/5 — Pathetic

*2026-03-29, version 1.10.0*

Can’t check out as guest even though there is an option, forcing you to sign up which will no doubt mean my data will be sold on. So I sign in, still can’t check out. Constant errors. Absolute BS. How hard does it need to be to place an order??

### 1/5 — Nice idea but can’t order

*2025-09-05, version 1.9.0*

Thought it would be highly lazy to order from the table, but why not, we’re on holiday. 
Tried online version then the app. 
Table numbers go to 69. We were at table 73. Hmmmmm

### 1/5 — Wasn’t very helpful

*2024-10-26, version 1.7.0*

Sat at the table 70 unable to order because the table numbers in the app only go up to 69. (Central Newquay).

### 1/5 — Drinks didn’t arrive and staff not aware of app

*2024-10-12, version 1.7.0*

Drinks didn’t arrive and staff not aware of app. Bar staff have told me that they have worked here for 8 months and never heard of Harbour inn having an app.

### 1/5 — Dysfunctional System

*2024-07-02, version 1.7.0*

Order placed on app without issue. Waited 20 minutes for my beer to be brought to the table. When I went into the pub to ask where it was, the bar staff stated that the system does not work, and customers should just order at the bar. Which begs the question…why have an app ordering system…!?

### 2/5 — Good but no choices

*2023-08-20, version 1.6.0*

Good but there are no choices for decafe or special orders.

### 1/5 — Ridiculous

*2022-08-27, version 1.4.0*

Ridiculous waste of time finally got my order n after 20 mins and now another 20 mins to wait just for drinks !!!!!

### 5/5 — Good

*2021-11-18, version 1.4.0*

Good

### 1/5 — Old Sucess

*2021-09-03, version 1.4.0*

St Austell brewery get a grip 
You’ve gone back 20yrs

### 1/5 — Get rid of app…

*2021-09-02, version 1.4.0*

Just go back to being able to order at the bar….

## Frequently asked questions about SAB Order

### What does the St Austell Brewery app do?

This app allows you to order food and drinks directly from your table at St Austell Brewery locations. Once you place your order, staff will bring your items to you, enabling a more relaxed dining experience.

### How does ordering work with this app?

You can make your order from the comfort of your table using the app. After submitting your order, you can sit back and relax as your food and drinks will be brought directly to you.

### Is this app free to use?

The application is free to download and use. However, please be aware that the app may display advertisements.

### What kind of food and drinks can I order?

The app is designed for ordering food and drinks offered by St Austell Brewery. Specific menu items available for order would be detailed within the application itself.

## Version history (last 5 releases)

### 1.11.0 — 2026-08-03

- Bug fixes & Improvements.

### 1.10.0 — 2025-12-17

- Bug fixes & Improvements.

### 1.9.0 — 2025-06-18

- Bug fixes & Improvements.

### 1.8.0 — 2024-11-29

- Bug fixes & Improvements.

### 1.7.0 — 2023-08-25

- Bug fixes & Improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*