# SacRT Go Paratransit Service

> Mobile app for managing paratransit transportation services and trip details. (iPhone/iPad app by Sacramento Regional Transit District.)

- Source: https://appshunter.io/ios/app/sacrt-go-paratransit-service/id1541586735 (this page in markdown: same URL + `.md`)
- Developer: [Sacramento Regional Transit District](https://appshunter.io/developer/1275646630)
- Category: Travel, Shopping
- Price: Free
- Rating: 2.57/5 from 7 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 100 MB
- Languages: English, Spanish
- Released: 2021-06-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sacrt-go-paratransit-service/id1541586735/reviews.md

## What is SacRT Go Paratransit Service?

SacRT Go Paratransit mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.

-	Flexibility to Manage Trips
             - 	Empower riders with direct access to review and manage their trips
             - 	View upcoming and completed trips, easily cancel trips 

-	Convenient Trip Details View
             - 	Passenger notifications with accurate vehicle ETAs, reduce wait time 
             - 	Ability to follow bus on a visual map to see exact location

-	Simple Mobile Interface
             - 	24/7 access to account profiles, settings and reservations
             - 	Customize user preferences and save favorite destinations 

NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

## Key features

- Manage trips
- View trip history
- Cancel trips
- Real-time vehicle ETAs
- Live map tracking
- 24/7 account access
- Customize preferences

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/sacrt-go-paratransit-service/id1541586735/reviews.md

### 3/5 — You can’t schedule a pick up and drop off on the app

*2025-03-14*

I use the app when it rains but for some reason whenever I try to schedule on the app. For some reason it says something about trip denial despite trying to schedule on operating hours. What a joke of an app

### 1/5 — Can’t click the date without it crashing

*2025-02-13*

Can’t click the date when I’m booking a trip without the app
Completely crashing. How am I supposed to use an app if it shuts down when using it?

### 3/5 — Near unreliable drivers

*2024-11-08*

I am currently attending a college and I rely on SacRT to take me home but for some reason on Thursday of all days they are for some reason late on schedule causing them to constantly change the estimated time.

### 1/5 — Can’t book. App constantly crashes

*2024-08-18*

The app crashes whenever I click the date or time when attempting to book a ride. It also frequently crashes is I’m trying to type in an address that is not one of my primary addresses. I’ve deleted and reinstalled the app a few times and restarted my phone.

### 4/5 — App usability

*2023-11-15*

The app has to be easy to use to schedule Sacramento Paratransit rides that are round trip rides. Because riders have to use their phones to schedule rides.

### 1/5 — The update is not accessible

*2021-11-23*

This app used to work extremely well. However with the recent update it is not accessible for a totally blind user to use an iPhone this is not acceptable and needs to be fixed immediately this app is specifically for scheduling app for disabled people it needs to be fixed ASAP

### 4/5 — Good app!

*2021-11-04*

Very easy to book and cancel trips and see when the bus is arriving on the day of pick up. Hope they can add the feature to buy coupons or bus passes, and then be able to show your phone as proof of payment/fare.

## Frequently asked questions about SacRT Go Paratransit Service

### How do I manage my trips with SacRT Go Paratransit?

SacRT Go Paratransit allows you to review and manage your trips directly from your smartphone. You can view upcoming and completed trips, and easily cancel any reservations through the app's simple mobile interface.

### Can I see where my vehicle is with SacRT Go Paratransit?

Yes, SacRT Go Paratransit provides passenger notifications with accurate vehicle ETAs and the ability to follow your bus on a visual map to see its exact location in real-time.

### What are the account features in SacRT Go Paratransit?

The app offers 24/7 access to your account profiles, settings, and reservations. You can also customize user preferences and save favorite destinations for a more personalized experience.

### Is SacRT Go Paratransit available on all devices?

SacRT Go Paratransit is supported on iPhone, iPad, and iPod devices, providing convenient access for a wide range of Apple users.

### How often is SacRT Go Paratransit updated?

The app was last updated on April 8, 2025, indicating ongoing development and maintenance to ensure its functionality and reliability.

### What is the user rating for SacRT Go Paratransit?

SacRT Go Paratransit has a rating of 2.6 stars based on 7 user ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback.

### Does SacRT Go Paratransit have ads?

No, SacRT Go Paratransit does not contain advertisements, offering an uninterrupted user experience.

### What is the age rating for SacRT Go Paratransit?

SacRT Go Paratransit has an age rating of 4+, making it suitable for younger users and families.

## Version history (last 5 releases)

### 4.3.12 — 2025-04-08

Bug fixes and improvements:
	⁃	Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
	⁃	Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
	⁃	Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
	⁃	Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
	⁃	Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
	⁃	Updated app so that is available in portrait mode only.

### 4.3.7 — 2024-03-12

Bug Fix:
Resolved issue with biometric login where info was not being updated upon login.

### 4.3.6 — 2023-11-06

Enhancements:
OS14 will no longer be supported.  Existing OS14 users can continue to use the app, but it will not be available to new users who are on OS14.
Automated the upload of dSym files to Firebase to insure that all iOS apps automatically notified Ecolane of crashes in production.

Bug Fixes:
We resolved usability issues affecting riders using voice over and zoom were shown oerlapping buttons.  
We resolved a usability issue preventing riders using Voice Access from selecting the agency during the login process within the application.

### 4.3.3 — 2023-01-14

New features and improvements:
	•	Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.

Bug fixes:
	•	Resolved issue where default device does not update when a different device is selected during trip booking.
	•	Resolved issue where trips weren't able to be booked during a specific time frame as expected.

### 4.3.1 — 2022-08-23

Release Notes: 
	•	Accessibility improvements on the following screens:
	  ◦	Account
	     ▪	Headings
	     ▪	Color Contrast
	  ◦	Cancel Trip
	    ▪	Titles
	    ▪	Status Messages
	◦	Itinerary
	   ▪	Alternative Text
	   ▪	Headings
	   ▪	Reading Order
	   ▪	Name
	◦	Mobility Aid
	   ▪	Color Contrast
	◦	New Trip
	   ▪	Name
	   ▪	Color Contrast
	   ▪	Keyboard Navigation
	◦	Passengers
	   ▪	Titles
	   ▪	Color Contrast
	   ▪	Keyboard Navigation
	◦	Payment
	   ▪	Color Contrast
	   ▪	Keyboard Navigation
	◦	Personal
           ▪    Color Contrast
	   ▪	Keyboard Navigation
	◦	Specifics
	   ▪	Reading Order
	   ▪	Labels
	   ▪	Color Contrast
	◦	Trips
	   ▪	Keyboard Navigation
  	   ▪	Reading Order
	   ▪	Name
	•	Ability to delete self-service account
	•	Updated flow of adding additional passengers

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## More apps by Sacramento Regional Transit District

- [ZipPass](https://appshunter.io/ios/app/zippass/id1275646661)
- [SacRT BusTracker](https://appshunter.io/ios/app/sacrt-bustracker/id1605828884)
- [Transit Connect](https://appshunter.io/ios/app/transit-connect/id6749118720)

All apps by Sacramento Regional Transit District: https://appshunter.io/developer/1275646630

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*