# SacRT SmaRT Ride — SacRT On-Demand Transit > On-demand transit app for requesting and tracking rides within service boundaries. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/sacrt-smart-ride/id1485418454 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.56/5 from 388 App Store ratings · 26 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 146 MB - Languages: English, Spanish - Released: 2019-12-29 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/sacrt-smart-ride/id1485418454/reviews.md ## What is SacRT SmaRT Ride? What is SacRT SmaRT Ride? SmaRT Ride is similar to other ride-share services where customers can use a smartphone app to request a ride that will pick up and drop off passengers wherever they wish to travel within designated service boundaries. How does SacRT SmaRT Ride work? Once you have downloaded the app, schedule your pickup location, requested time frame and destination. A computer program matches you in real-time with a SmaRT Ride bus in your area that will pick you up. The app will provide you with an estimated pick-up time and you will be able to track your bus in real-time, and be alerted when your ride is about to arrive. Current service areas offer curb-to-curb service where passengers are picked up and dropped off at the address they indicated when scheduling. New service areas offer corner-to-corner service where passengers are picked up and dropped off at the nearest corner or ‘virtual bus stop,’ which is usually within a block or two of their pickup or drop-off location. In the Downtown zone only, stops are at designated SacRT bus stops. SmaRT Ride customers can also request rides by calling 916-556-0100. Trip requests must be made on the same day. Wait times for service are subject to vehicle availability and demand. How long will I wait? The drop off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary due to demand. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait for the SmaRT Ride bus arrival due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion. You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app. What are the hours of SmaRT Ride? SmaRT Ride is available Monday through Friday in all zones. SmaRT Ride operates from 7 a.m. to 7 p.m. with the exception of Downtown-Midtown-East Sacramento, which operates from 7 a.m. to 10 p.m. and Citrus Heights-Antelope-Orangevale, which operates from 6 a.m. to 9 p.m. Visit sacrt.com/smartride for details. How many passengers will I share a bus with? The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable buses can easily accommodate up to 10 people. How do I pay? SmaRT Ride takes cash and all SacRT fare media including Connect Card, Zip Pass, RydeFreeRT and discount passes. What else do I need to know about using the service? If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile. Children under 13 are only allowed on the service with a registered adult. Questions? Call 916-321-BUSS (2877) ## Key features - Request on-demand rides - Schedule pickups and drop-offs - Real-time bus tracking - Arrival alerts - Wheelchair space option - Multiple payment options ## Recent user reviews (10 of 26) All indexed reviews: https://appshunter.io/ios/app/sacrt-smart-ride/id1485418454/reviews.md ### 5/5 — Ride for today *2024-06-28* The lady drive is nice. And it’s comfortable to ride. Thank you for the safe drive. ### 2/5 — Too May Popups and Limits *2024-06-06* It’s frustrating using this app. Too many popups are not available, too far, etc. Popups even show up while typing the addresses. Sometimes changes to address are made while searching. ### 1/5 — Horrible Buses *2024-05-14* if i could good a 0 i would. Bus driver literally dropped me off on the side of the road at a red light and cancelled my ride as i walking to the bus. yall literally park like 4 minutes from my door how can i get there in two ### 5/5 — Driver’s *2024-01-26* They have some of the friendliest people ever always go out of their way for ther riders ### 5/5 — Life saver *2023-12-29* We are so lucky to have this service. ### 4/5 — stupidest app *2023-12-08* changed the map i can barely go anywhere now. times make it impossible to get to school now i walk 40 minutes bc the bus takes too long ### 2/5 — Was better before they reduced the service hours *2023-09-27* Because of the fact they had to reduce the Citrus Heights zone from 6am to 9pm to 7am to 7pm, it has been worse when it came to booking a ride. I am also sure the amount of drivers was reduced too. It was kind of bad before but made worse with the new hours. ### 2/5 — Ugh *2023-04-07* Frustrating! Would be great if you could schedule a ride! ### 3/5 — Works great when it works *2023-01-18, version 4.6* Works in a select areas and during off-peak. Peak times are hit and miss with availability. If you’re going to use it, have a plan b ### 1/5 — Pretty useless *2022-12-16, version 4.3* The bus won’t let me put my destination for the nearest light rail station because apparently I live too far away, so this app is pretty useless to me. ## Frequently asked questions about SacRT SmaRT Ride ### What is SacRT SmaRT Ride? SacRT SmaRT Ride is an on-demand transit service that allows users to request rides via a smartphone app. It functions similarly to ride-sharing services, picking up and dropping off passengers within designated service boundaries. You can schedule your pickup, desired time frame, and destination through the app. ### How does the app help me track my ride? Once you have scheduled your ride, the app provides you with an estimated pick-up time. You can then track your SmaRT Ride bus in real-time directly within the application. You will also receive alerts when your ride is about to arrive at your location. ### What are the service hours and operating zones? Service hours vary by zone. Generally, SmaRT Ride operates Monday through Friday. Specific zones have different operating times, with some extending later into the evening. For detailed information on hours and specific service areas, it is recommended to visit the official SacRT website. ### How do I pay for my SmaRT Ride? SmaRT Ride accepts cash and all SacRT fare media. This includes options like Connect Card, Zip Pass, RydeFreeRT, and various discount passes. The app facilitates easy payment for your transit needs. ### Can I request a ride for someone else or with specific needs? Yes, you can request rides for yourself or potentially others if you are an adult. If you require a wheelchair space, you can indicate this in your rider profile within the app. Children under 13 must be accompanied by a registered adult on the service. ## Version history (last 5 releases) ### 4.17.4 — 2024-08-05 Performance improvements and bug fixes. ### 4.16.2 — 2024-05-06 Performance improvements and bug fixes. ### 4.13.9 — 2024-04-18 Performance improvements and bug fixes. ### 4.13.8 — 2024-04-15 Performance improvements and bug fixes. ### 4.11.12 — 2023-10-11 Performance improvements and bug fixes. ## Apps similar to SacRT SmaRT Ride | App | Rating | Price | Category | | --- | --- | --- | --- | | [Grab: Taxi Ride, Food Delivery](https://appshunter.io/ios/app/grab-taxi-ride-food-delivery/id647268330) | 4.9 (246,665) | Free | Travel | | [Bolt: Request a Ride](https://appshunter.io/ios/app/bolt-request-a-ride/id675033630) | 4.8 (172,588) | Free | Travel | | [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,091,911) | Free | Travel | | [inDrive. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*