# SADAD Payment App — user reviews

> 27 indexed App Store user reviews of SADAD Payment App by SADAD INTERNATIONAL FZC, rated 3.20/5 from 69 ratings.

- Source: https://appshunter.io/ios/app/sadad-payment-app/id992451534/reviews
- App overview in markdown: https://appshunter.io/ios/app/sadad-payment-app/id992451534.md
- Rating breakdown: 5★ 32 · 4★ 4 · 3★ 5 · 2★ 1 · 1★ 27

## Newest reviews (7 of 27)

### 1/5 — Bug or bad programming

*2020-05-20, version 3.4.6*

I can barely use the all, it keeps going from pin and phone number, over and over again with errors everywhere, i still havent put in my card details

**Developer response:** Sorry for the inconvenience caused, kindly contact us on our WhatsApp Support number 💬+97337779759💬 and we’ll raise the issue with the concerned department

### 1/5 — مشكلة

*2019-11-30, version 3.3.7*

صارت في مشكلة في اخر تحديث لا يمكننا شراء اي شي 💔

### 1/5 — Train your support personnel

*2019-11-05, version 3.3.4*

I did my first purchase for a ITUNES Card and then I call support to ask how do I redeem my voucher. I was told my account isn’t verified and will get a call back for verification. I got a call back and he asked a few verification questions. Then after few mins, it says account is blocked. When I call back to support, they informed that my amount which is paid is on hold for verification, which is ok with me but he mentioned if you are fraud we will report you to police. Is that how you speak to your customer ? That was rude. I had done my other verifications earlier with BWallet, Viva cash, benefit pay etc in Bahrain with professional people earlier. This is the last time I will use this app. Never would I recommend your service to anyone. Train your call center team !

### 1/5 — Not for Saudis

*2018-05-08, version 2.0.7*

The app doesn’t support Saudi banks and phone numbers. Please mention supported countries in the description.

### 2/5 — Misses out credit card payments

*2017-04-25, version 2.0.0*

The app would be great if other means of payments are available besides only debit card (i.e. Credit Cards) such as American Express, Visa, & MasterCard.

### 1/5 — Very bad service

*2016-10-15, version 1.3*

Very bad customer service I try to call many time no buddy answering and I lost my money from using this app

### 1/5 — Did not receive code

*2016-09-11, version 1.3*

I paid for my iTunes credit and never received a code, email or message , sent an email and still no reply

## Most critical reviews (10 lowest-rated)

### 1/5 — Old version

*2022-12-17, version 4.9.1*

Old version was easer to use then the new one

### 1/5 — Don’t bother using this app

*2022-07-10, version 4..6.1*

You get a popup ad every time you scroll or go to a different section and return.

If you want to get an apple or similar credit you have to login through the website. 

Useless app.

### 1/5 — The new update

*2022-01-01, version 4.1.2*

The new update of saddad app is such a poor and asking for alot of information

### 1/5 — The app needs more modifications

*2021-09-01, version 3.5.10*

اخطاء و دايم يطلع error و قبل بطايق اللعب لل iOS يكونون موجودين بالتطبيق نفسه الحين لازم يدخلك ع web site اتمنى تعديل الاخطاء للتطبيق كالسابق حتى لما ابي ادفع البيل يطلع ان في خطأ بالسستم .

### 1/5 — No playstation cards or subs

*2021-06-01, version 3.5.7*

You app need to have these options again 👎🏻 i hate to do payment on websites

**Developer response:** caused, kindly contact us on our WhatsApp Support number 💬+97337779759💬 and we’ll raise the issue with the concerned department

### 1/5 — ???

*2020-11-01, version 3.5.2*

What happened to the gaming section I can’t buy and psn Card fix it ASAP please

**Developer response:** Sorry for the inconvenience caused, All the services are available on SADAD kiosk and website for now, all the services will be back on the application.

### 1/5 — I hate the new update!!

*2020-10-23, version 3.5.2*

Please put back the entertainment service!!😭😭💔💔💔

**Developer response:** Sorry for the inconvenience caused, All the services are available on SADAD kiosk and website for now, all the services will be back on the application.

### 1/5 — Latest update

*2020-10-22, version 3.5.1*

The latest update removed most services, i cant find any of the entertainment services anymore

**Developer response:** Sorry for the inconvenience caused, All the services are available on SADAD kiosk and website for now, all the services will be back on the application.

### 1/5 — It used to be a great App but, ..

*2020-09-18, version 3.5.0*

This App used to be a great one, but recently I’ve been experiencing problems especially when I’m trying to purchase an iTunes Gift Card. I tried deleting it several times then downloading it again but without use. Please fix this problem so I can use it again without having to go to normal machines.

**Developer response:** Sorry for the inconvenience caused, kindly contact us on our WhatsApp Support number 💬+97337779759💬 and we’ll raise the issue with the concerned department

### 1/5 — Scam app

*2020-09-09, version 3.5.0*

Not worth it if there was anything below 1 star I will give him

**Developer response:** We apologize that you haven’t received the expected level of service. Please send us your details via WhatsApp Support number 💬+97337779759💬 & we’ll raise it with the concerned team

## Most praised reviews (10 highest-rated)

### 5/5 — Best App Ever

*2016-09-06, version 1.3*

Thanks Sadad 😘

### 5/5 — Good good job 👍🏻

*2016-06-30, version 1.2*

Thank you for this app , and keep updated for the best ❤️

شكرا على هالبرنامج وفرتو الكثير من الوقت .. ❤️

### 5/5 — Excellent App

*2016-06-04, version 1.2*

Thank You SADAD, now I can pay my telephone and my wife+ internet and Electricity all in one shot, also the favorite is an excellent improvement all the info is saved, now life is very simple with one click only.

### 5/5 — Amazing App

*2016-05-09, version 1.2*

This is something great that I desperately needed. However, registration is a hactic/extra process for me. It should be optional.

### 5/5 — Speedy improvements

*2016-04-30, version 1.2*

Happy to see the improvements. The app works like a charm. Pay on the go almost all the services in Bahrain.

### 5/5 — Amazing

*2016-04-24, version 1.1*

I like this update but there is 2 bugs
1- we can added 2 same numbers
2- we have to pay to use favorite feature

### 4/5 — It’s running good

*2019-07-05, version 3.2.7*

It’s going go so far , no bugs or anything but ive been trying to get a steam gift card for s few days lately and it says “service is blocked” both in app and local machines

### 3/5 — Very slow

*2023-08-18*

Your app very slow to open when try to log in

**Developer response:** Sorry for the inconvenience caused, kindly contact us on our WhatsApp Support number 💬+97337779759💬 and we’ll raise the issue with the concerned department

### 3/5 — استرجاع اسرع

*2021-12-17, version 4.1*

حلو مشكلة اذا نسينه الكود نسترجعه بنفسنا عن طريق sms من غير لا نتصل فيكم كل شوي لان شي يضايق

### 2/5 — Why remove ?!

*2021-02-28, version 3.5.4*

Before in mobile app there is play station and I tunes card ,
Now I can’t find it !

**Developer response:** Sorry for the inconvenience caused, kindly contact us on our WhatsApp Support number 💬+97337779759💬 and we’ll raise the issue with the concerned department

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
