# Safe 1 Mobile Banking — user reviews > 66 indexed App Store user reviews of Safe 1 Mobile Banking by Safe 1 Credit Union, rated 4.84/5 from 7,284 ratings. - Source: https://appshunter.io/ios/app/safe-1-mobile-banking/id527647677/reviews - App overview in markdown: https://appshunter.io/ios/app/safe-1-mobile-banking/id527647677.md - Rating breakdown: 5★ 5,761 · 4★ 326 · 3★ 93 · 2★ 30 · 1★ 96 ## What do users think of Safe 1 Mobile Banking? Overall sentiment: positive **Pros** - 👍 User-friendly - 🚀 Easy to use - 💰 Great rates - 🤝 Excellent customer service - 🔒 Secure banking **Cons** - 🐛 App crashes and glitches - ⏱️ Slow app performance - 🔄 Delayed transaction updates - 🤖 Lack of mobile payment support - 📸 Unreliable check deposit **Commonly reported bugs** - Login screen freezes - Check deposit feature not working - Frequent app crashes - Delayed transaction updates **Most requested features** - Add mobile wallet/payment support - Improve transaction history and balance tracking - Provide account/routing number access in-app - Implement facial recognition login - Restore home screen widget functionality ## Newest reviews (14 of 66) ### 3/5 — Need some updates *2026-06-04, version 2026.01* I would like to see real time updates ### 4/5 — Best *2026-06-03, version 2026.01* Best ### 4/5 — Discover *2026-03-10, version 2025.10.1.2* Some places don’t except this type of card which gets annoying ### 3/5 — Too slow *2025-10-02, version 2025.7.2.1* Too slow it takes longer ### 4/5 — Blake *2025-07-01, version 2025.2.2.3* Wonderful ### 3/5 — iOS 18 *2024-09-18, version 2024.04.11* Not sure if it had anything to do with the update but on my Previous phone(iPhone 12) I had a widget for safe 1 to check my balance and now that I have the 15 and updated, I no longer have access to it. ### 4/5 — Always has been great till recently *2024-07-09, version 2024.04.11* I’ve been using this app for a while and it is easy to use and overall a great experience yet since the new bug fix update I can’t login the login page actually freezes and it doesn’t allow me to do anything please fix this lol ### 5/5 — Member *2024-06-04, version 2024.1.0.1* The efficiency and professionalism demonstrated by you and your team have made my banking experience smooth and enjoyable. ### 5/5 — Service and rates *2023-07-16, version 2023.3.0.1* I have been fortunate to have been with Safe 1 for many years. Customer service and security and rates have been exceptional! Thank you. ### 5/5 — Safe1 is awesome *2023-04-19, version 2022.9.2.1* Been a m ### 5/5 — Best bank ever! *2023-02-21, version 2022.9.2.1* No hassle with date 1! They make banking easy & painless! ### 5/5 — Good service! *2022-05-16, version 2021.11.0.34* Amazing service I love that they are a lot of help. ### 5/5 — Safe 1 Review *2022-04-06, version 2021.11.0.34* Always very helpful and friendl. ### 5/5 — Outstanding *2022-04-05, version 2021.11.0.34* Safe 1 is simply outstanding. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a user friendly *2026-06-19, version 2026.01* Cant even log in after registering my credentials ### 1/5 — App is always going down *2025-12-19, version 2025.10.1.2* App keeps lagging, you have to delete app every few weeks because it won’t even open ### 1/5 — Fix *2024-10-15, version 2024.04.11* Does not let me login ### 1/5 — Awful way to deposit checks *2021-10-01, version 2021.6.0.33* Absolutely terrible in trying to deposit checks. You can stand there looking like a fool for 20min and it will not properly scan a check. Totally worthless other than seeing account information. ### 1/5 — Bill Pay *2021-03-17, version 6.5.5.31* Ned to fix bugs so can pay bills trough app ### 1/5 — Need facial recognition update! *2018-07-23, version 5.9.1.18* I have the iPhone X and ever since I upgraded to this phone the app does not work correctly as it has not updated to utilize facial recognition. Please update!! Thank you!! ### 1/5 — Slow to update transactions *2018-01-15, version 5.6.1.15* I have a hard time keeping track of my transactions as the transactions are NOT loaded in a timely fashion. This makes it very hard for me to know what has cleared and what hasn't cleared. I love BofA because I always know where I stand with them. ### 2/5 — Safe 1 app Review *2026-02-19, version 2025.10.1.2* The app is always easy to log on and use for whatever reason. It has its errors at times but it is convenient for a quick look at my account. My only issue is through out the week I won’t be able access my account or it won’t load. It can always be better, I shouldn’t have to constantly delete and re download the app whenever it messes up. Thank you ### 2/5 — Fix it please *2025-08-02, version 2025.5.0.1* This app seems to be very glitchy. Every time I sign on after a few seconds it’s automatically kicks me out. ### 2/5 — New update makes app unusable *2024-03-25, version 2023.10.1.1* The app was unavailable til 7 am this morning for an update, but now the update is finished i can only get the app to work a quarter of the time. It’s always been a reliable app until today and I do have faith they will fix the issue as soon as they can after the issue is brought to their attention ## Most praised reviews (10 highest-rated) ### 5/5 — Great Credit Union and Easy-to-Use App *2026-08-18, version 2026.4.2.3* I’ve had a great experience with Safe 1 Credit Union. The mobile banking app is easy to use, simple to navigate, and makes it convenient to check my account, make payments, and manage my money. I also appreciate the service I’ve received from Safe 1. I’m very satisfied and would definitely recommend them. ### 5/5 — Safe1 *2026-07-18, version 2026.4.2.3* The notifications NEVER leave 😠 ### 5/5 — Best Credit Union *2026-06-13, version 2026.01* Very customer friendly and always helpful for our needs. ### 5/5 — App review *2026-06-06, version 2026.01* I love this app everything is so easy using it ### 5/5 — Grateful! *2025-11-30, version 2025.7.2.1* Super convenient and easy to use. I love my this credit union always on top of my unsuspected purchases. ### 5/5 — Great bank *2025-11-16, version 2025.7.2.1* Awesome bank ### 5/5 — Easy *2025-05-28, version 2025.2.2.3* The Safe 1 app is user friendly and make Zelle easy for this non technical generation x er. ### 5/5 — Phenomenal customer service *2025-02-15, version 2024.10.10* I love how personable the people that work At safe 1, and their flawless services, I’m proud to be banking at safe 1 ### 5/5 — Widget *2024-11-12, version 2024.04.11* What happened to the balance widget when i updated my phone it went away?? ### 5/5 — Clean *2024-10-21, version 2024.04.11* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*