# Safe – By SafeWork NSW > Business safety incident reporting and resolution collaboration tool. (iPhone/iPad app by Department of Customer Service.) - Source: https://appshunter.io/ios/app/safe-by-safework-nsw/id1207596121 (this page in markdown: same URL + `.md`) - Developer: [Department of Customer Service](https://appshunter.io/developer/1047394004) - Category: Business - Price: Free - Rating: 1.17/5 from 12 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 7.0 · 65 MB - Languages: American English - Released: 2017-03-05 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/safe-by-safework-nsw/id1207596121/reviews.md ## What is Safe? The app allows users to lodge a safety incident or near miss with the creation of a ticket, encourages discussion, collaboration and resolution of incidents with work groups, facilitates the sharing of safety messages/tips, and once resolved, stores all tickets within a dashboard for easy reference and tracking purposes. Businesses can customise the app by populating the company profile and downloading their logo. Once a ticket is created, a photo can be added, along with a description of the safety incident, hazard or near miss. A team is created by the administrator, with a resolver identified for each ticket. Within the app, there are three categories of users; admin, standard and resolver. Additional people can be added to the team at any time. The app increases consultation at work through the use of discussions and online chats prior to the resolution of a ticket. ## Key features - Lodge safety incidents and near misses - Create and manage tickets - Collaborate with work groups - Share safety messages and tips - Store resolved tickets in a dashboard - Customizable company profile - Add photos to incident reports ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/safe-by-safework-nsw/id1207596121/reviews.md ### 1/5 — Project coordinator *2025-03-08* Unable to get passed the “create a Team”. Have tried several times going through the initial set up and it fails at the password- just hangs. Anyone else found this? ### 1/5 — Not intuitive at apparently useful *2022-11-10* Just downloaded and I don’t think this meets the brief. Should be able to create an account easily and that should transfer between sites/projects whatever for starters. This is more of a business tool (giving it benefit of doubt). It’s not designed to empower workers. ### 1/5 — Keep getting error message when trying to setup *2021-08-09* Doesn’t work ### 1/5 — Still not fixed *2020-11-09* Can’t create a team ### 1/5 — Unable to create team *2020-06-12* Does not get past making a password. “Create team failed...” ### 1/5 — Can’t set up a Group? *2020-01-16* Reads very well and hope I can utilise the app but unfortunately can’t even get through the initial set up stage after several attempts?? ### 1/5 — App is broken *2019-06-12* Does not work. Cannot create account. Just what you’d expect from the NSW Govt, something that doesn’t work. ### 1/5 — Can not create a team, can not use app *2019-03-06* I’m not sure why this app currently appears on the Safework NSW website when it is defunct and unsupported. I want my time back. ### 3/5 — SAFE APP - Email invite issue *2018-08-08* Love the app and what it stands however I cannot seem to invite an employee to this app as they do not receive my email? ### 1/5 — Cant get past verification but a great idea *2018-02-21* Downloaded ok and verification code was sent to my email. Entered the code but the response was ‘invalid code’. Tried twice and same thing happened so i deleted it. Like i said, great idea but... ## Frequently asked questions about Safe ### What is Safe’s primary function? Safe is designed to help businesses lodge and manage safety incidents and near misses. It facilitates collaboration among work groups to resolve these issues and stores all resolved tickets for easy tracking. ### Can businesses customize Safe? Yes, businesses can customize Safe by populating their company profile and uploading their logo. This allows for a branded experience within the application. ### What types of users can access Safe? Safe has three categories of users: administrators, standard users, and resolvers. Administrators manage teams and assign resolvers, while standard users can report incidents and resolvers are responsible for addressing them. ### How does Safe encourage discussion about safety? The app increases consultation at work by enabling discussions and online chats among team members prior to the resolution of a safety ticket. This ensures open communication regarding incidents. ### What information can be included in a safety ticket? When a ticket is created, users can add a photo of the incident, hazard, or near miss, along with a detailed description. This provides comprehensive context for the reported issue. ### Is Safe available on multiple devices? Based on the provided data, Safe is supported on iPhone and iPod devices. It is not indicated to be available on Android or other platforms. ### How frequently is Safe updated? The application was last updated on March 26, 2017, with version 1.1. This indicates a low update frequency since its release in March 2017. ### Does Safe have ads? No, Safe does not contain advertisements. The application is free to use and does not display any ads to its users. ## Version history (last 2 releases) ### 1.1 — 2017-03-26 This update from Apple will improve the functionality of this app. No new features are included. Bug fixes ### 1.0 — 2017-03-05 No release notes. ## More apps by Department of Customer Service - [NSW FuelCheck](https://appshunter.io/ios/app/nsw-fuelcheck/id1266569551) - [GovConnect NSW](https://appshunter.io/ios/app/govconnect-nsw/id1428335244) - [PARK'nPAY](https://appshunter.io/ios/app/parknpay/id1453474761) - [FuelCheck TAS](https://appshunter.io/ios/app/fuelcheck-tas/id1524416815) - [SBBIS Inspect NSW](https://appshunter.io/ios/app/sbbis-inspect-nsw/id1578211940) All apps by Department of Customer Service: https://appshunter.io/developer/1047394004 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*