# Safe – By SafeWork NSW — user reviews

> 11 indexed App Store user reviews of Safe by Department of Customer Service, rated 1.17/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/safe-by-safework-nsw/id1207596121/reviews
- App overview in markdown: https://appshunter.io/ios/app/safe-by-safework-nsw/id1207596121.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Project coordinator

*2025-03-08*

Unable to get passed the “create a Team”.
Have tried several times going through the initial set up and it fails at the password- just hangs.
Anyone else found this?

### 1/5 — Not intuitive at apparently useful

*2022-11-10*

Just downloaded and I don’t think this meets the brief. Should be able to create an account easily and that should transfer between sites/projects whatever for starters. This is more of a business tool (giving it benefit of doubt). It’s not designed to empower workers.

### 1/5 — Keep getting error message when trying to setup

*2021-08-09*

Doesn’t work

### 1/5 — Still not fixed

*2020-11-09*

Can’t create a team

### 1/5 — Unable to create team

*2020-06-12*

Does not get past making a password. “Create team failed...”

### 1/5 — Can’t set up a Group?

*2020-01-16*

Reads very well and hope I can utilise the app but unfortunately can’t even get through the initial set up stage after several attempts??

### 1/5 — App is broken

*2019-06-12*

Does not work. Cannot create account. Just what you’d expect from the NSW Govt, something that doesn’t work.

### 1/5 — Can not create a team, can not use app

*2019-03-06*

I’m not sure why this app currently appears on the Safework NSW website when it is defunct and unsupported. 

I want my time back.

### 1/5 — Cant get past verification but a great idea

*2018-02-21*

Downloaded ok and verification code was sent to my email. Entered the code but the response was ‘invalid code’. Tried twice and same thing happened so i deleted it.
Like i said, great idea but...

### 1/5 — safe sign up glitch

*2017-03-19*

UNable to start up due to an email and verification code being required in the same action. Cannot get verifictaion without an email, but an email address cannot be enetered without the verification code; SafeWork should look at this again before launching.

## Most praised reviews (1 highest-rated)

### 3/5 — SAFE APP - Email invite issue

*2018-08-08*

Love the app and what it stands however I cannot seem to invite an employee to this app as they do not receive my email?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*