# SafeNet MobilePASS

> Software authentication app generating one-time passcodes for secure access. (iPhone/iPad app by SafeNet, Inc..)

- Source: https://appshunter.io/ios/app/safenet-mobilepass/id364682261 (this page in markdown: same URL + `.md`)
- Developer: [SafeNet, Inc.](https://appshunter.io/developer/364682264)
- Category: Productivity, Business
- Price: Free
- Rating: 2.30/5 from 114 App Store ratings · 129 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 3 MB
- Languages: American English
- Released: 2010-03-30
- Data updated: 2026-07-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/safenet-mobilepass/id364682261/reviews.md

## What is SafeNet MobilePASS?

Turn your iPhone into an instant authentication device with MobilePASS from SafeNet, an innovation in software authentication that allows you to generate one-time passcodes instantly on your iPhone, enabling secure remote access to corporate and web-based applications. MobilePASS combines the security of strong two-factor authentication with the convenience, simplicity, and ease of use of One-Time Passcodes. 

MobilePASS provides powerful identity protection and convenient access control for:
- VPNs
- SaaS applications
- Terminal Server
- Citrix applications
- Outlook Web Access
- Customer-facing online services such as e-banking sites, eLearning education portals and healthcare record sites

Note:
To use this application, you first need to enroll it with the appropriate enrollment credentials. These credentials should be provided to you by your administrator.

## Key features

- Instant one-time passcode generation
- Secure remote access
- Two-factor authentication
- Identity protection
- Convenient access control

## What do users think of SafeNet MobilePASS?

Overall sentiment: negative

**Pros**

- ✅ Core functionality works reliably for authentication
- 🔒 Provides secure token-based access
- 📱 Eliminates need for physical hardware tokens
- ⚡ Quick access to passcodes when working
- 🎯 Simple and straightforward purpose

**Cons**

- 🐛 Frequent crashes and freezing issues
- ❌ No biometric authentication (Touch ID/Face ID)
- ❌ No Apple Watch support
- 🖥️ Poor UI/UX design and dated appearance
- 📱 Not optimized for iPhone X and newer screen sizes
- ⚙️ Requires unnecessary clicks to access single token
- 🔧 Cumbersome setup and manual configuration process
- ♿ Accessibility issues with VoiceOver screen reader
- ⌨️ Keypad positioned too low on screen
- 🔤 Font size too small and hard to read
- 🎨 Ugly app icon and visual design
- 🔄 Removed 'tap to copy' functionality
- 📵 Limited to one device, difficult to transfer tokens
- 🚫 Broken enrollment links on some phones
- ⚠️ Stability issues after updates

**Commonly reported bugs**

- App crashes on startup or during use
- Freezes when entering PIN code
- Keypad positioned too low, interferes with app closing
- VoiceOver accessibility broken after updates
- Font and UI elements too small
- App stuck in 'Waiting' state
- Enrollment link broken on most phones
- Token setup fails on corporate sites
- App repeatedly reinstalls itself
- Haptic feedback removed in recent updates
- Incompatible with iOS updates
- Token transfer fails during app updates
- Invalid activation code errors
- PIN entry field not recognized by accessibility features

**Most requested features**

- Apple Watch integration for convenient access
- Touch ID and Face ID biometric authentication
- Default to single token without selection screen
- Siri Shortcuts integration
- QR code auto-setup like modern authenticator apps
- Tap to copy passcode functionality
- Support for iPhone X and newer screen sizes
- iPad split-view support
- Widget support for quick access
- Remember last used token
- Favorite or default token selection
- Progress bar for token expiration countdown
- Modern UI redesign
- Support for third-party 2FA apps integration
- Alphanumeric PIN options
- Token transfer between devices
- Haptic feedback restoration

## Recent user reviews (10 of 129)

All indexed reviews: https://appshunter.io/ios/app/safenet-mobilepass/id364682261/reviews.md

### 1/5 — Terrible app

*2025-11-20, version 8.4.18*

Ocean going digital junk

### 3/5 — Basic user features missing

*2025-09-27, version 8.4.18*

Have to use this for work but seeing that I have only one token, shouldn’t there be an option to have that display when I open the app? Having to tap the only token to show my OTP feels like your grandpa coded this.

### 1/5 — Not able to work

*2024-05-28, version 8.4.16*

Not happy; confusing ; support is by a bot; sends you to read arrticles; that is what my doctor told me when i got ill ; read how to cure it; it is laughable.

### 1/5 — No face ID

*2023-06-23, version 8.4.16*

Enrolment link is broken on most phones and have to copy string. No FaceID.

### 1/5 — 8.4.14b2最悪

*2022-07-14, version 8.4.14*

スマホを変えてこちらのアプリバージョンアップしたら、アプリの不具合でリモートできなくなった。
ハードトークンを代替としてやり過ごす様に会社からの指示。
めんどくせー
復旧の目処は立ってないらしい。
最新バージョン入れない方がいいよ。

### 1/5 — New version 8.4.14 has a major issue

*2022-07-05, version 8.4.14*

Setting up a new token on this release (8.4.14) does not work on corporate sites . This needs to be addressed ASAP

### 2/5 — Needs a facelift

*2022-03-14, version 8.4.12*

No biometrics .. and have to click on the token to see the token.. why ? Why can’t I just open the app and see a list of tokens life the major players have ?

### 4/5 — Please develop for Apple Watch

*2022-02-14, version 8.4.12*

Please develop the app for Apple Watch

### 1/5 — Not letting me paste the token.

*2021-07-30, version 8.4.12*

It says your organisation data can not be pasted here.

### 1/5 — Awful UX

*2021-03-22, version 8.4.12*

UI is ugly and works good only for a time travel back to 2010, no FaceID support.

## Frequently asked questions about SafeNet MobilePASS

### What does SafeNet MobilePASS do?

SafeNet MobilePASS turns your iPhone into an instant authentication device. It allows you to generate one-time passcodes (OTPs) on your phone, enabling secure remote access to corporate networks, web applications, and various online services.

### What kind of access does this app provide?

This app provides secure remote access to a wide range of services including VPNs, SaaS applications, Terminal Server, Citrix applications, Outlook Web Access, e-banking sites, eLearning portals, and healthcare record sites.

### Is SafeNet MobilePASS free to use?

Based on the provided information, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

### How do I set up SafeNet MobilePASS?

To use this application, you must first enroll it with specific enrollment credentials. These credentials are provided by your administrator and are necessary to activate the app's authentication features.

### What are the benefits of using this app?

The app offers the security of strong two-factor authentication combined with the convenience and simplicity of one-time passcodes. It provides powerful identity protection and convenient access control for your online activities.

## Version history (last 5 releases)

### 8.4.18 — 2025-09-09

- Update minimum supported OS version
- Legal compliance: Refresh privacy policy link and end-user license agreement (EULA)
- Security enhancement: Restrict usage of custom keyboards within the app

### 8.4.17 — 2024-09-25

- Sustaining release

### 8.4.16 — 2023-06-08

-Maintenance release

### 8.4.15 — 2022-07-21

- Bug fixes

### 8.4.14 — 2022-06-29

-Sustaining release

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*