# Safetrax Commuter — user reviews > 52 indexed App Store user reviews of Safetrax Commuter by MTAP Technologies, rated 4.90/5 from 76 ratings. - Source: https://appshunter.io/ios/app/safetrax-commuter/id1131270561/reviews - App overview in markdown: https://appshunter.io/ios/app/safetrax-commuter/id1131270561.md - Rating breakdown: 5★ 69 · 4★ 6 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 52) ### 2/5 — Auto kicked out *2026-03-03* From past few months I am facing issue in app, my profile is auto logged out from app and everytime I need to re login while using app.. This issue become common among iphone users.. please check your supportivity ### 3/5 — App need update *2025-11-13, version 3.7.2* App is not working properly…if we close the app n open again..we need do login everytime..need to fix this ### 2/5 — Logged out *2025-11-13* I have been using the app for a long time but lately it kicks me out multiple times even while trying to schedule the cab, earlier one’s signed in you were not required to log in everytime you need to book the cab. Besides I have had scenarios where I logged in and I was immediately kicked out again. That’s frustrating ### 4/5 — Logged out multiple times *2025-11-11, version 3.7.2* "I'm having trouble logging in - as soon as I log in, it logs me out again on my iPhone. Is this a known issue?" ### 2/5 — Session is not persisting properly *2025-11-04, version 3.6.9* I am facing this issue when i updated the app to latest version. Earlier i was not facing this issue. App automatically logs out even when i login just now ### 2/5 — Bug of logging out automatically *2025-10-31, version 3.6.9* I am being logged out each time i login and click on boarded or alighted option. I need to keep logging in each time. Absolutely wast of time ### 3/5 — Missing live activities widget *2025-06-05* Oftentimes while waiting for the cab, it's difficult to open the app multiple times to check how far the vehicle has come.. instead having live activities widget on lock screen showing the ETA for the vehicle arrival to your location for pick up or drop would give lot of convenience **Developer response:** "Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this." ### 1/5 — Frustrating pop ups *2024-05-02, version 3.4.9* After the ride, app keeps asking the ratings for drivers. Even if you click “skip”, it won’t go. After every 5-10 seconds, you’ll see the pop ups. ### 1/5 — Bad experience *2024-01-31, version 3.4.6* There is no option to track cab location and need to rely on call with driver. Sometimes call also doesn’t work. No way to chat with cab driver. Basic functionality is missing. ### 1/5 — App is asking for rating for driver in loop *2023-12-12, version 3.4.2* It’s a never being rating loop. I am not able to do any operation . Despite giving rating 100 times it is still asking me to rate and due to that I am not able to go to the booking screen. Pathetic experience. Did restart delete and installed again. Still the issue remains ### 1/5 — iOS app not working properly *2023-10-11* The iOS version of this app is not working properly. It’s not showing future trips and even asking to rate trip experience for the future trip which is yet to happen. We are even not able to go back from that rating screen and use app, it’s very frustrating. **Developer response:** "Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this." ### 2/5 — Pathetic *2023-08-27, version 3.4.0* It takes forever to board as well as to alight need to tap multiple times on the options and requires high internet quality👎 ## Most critical reviews (10 lowest-rated) ### 1/5 — Feedback *2025-12-07* Hope the promoters and the developers of the App have some exposure to the concept of “ Continuous Improvement “ . Many basis features need urgent attention. Safetrax has a worst Maps would suggest you to use Google Maps instead of your home grown desi maps! All the office locations in Bangalore needs to updated . Pls connect incase you need feedback from actual user and am happy to help you succeed . ### 1/5 — Ad ops *2025-11-18, version 3.7.2* I am new in the city and the driver also doesn't know about the drop of location., somehow my teammate helped me out telling the location from google map and my pick up address is near to my office but they are asking me to go to another location which is far from my place ### 1/5 — Auto Logout issue *2025-11-13* This app keeps logging out from my iphone. It is happening so frequently that it is very difficult to use this app. I have to login 15-20 times in a day just to use it for cab boarding and drop. It has been more than 20 days however issue still not resolved. ### 1/5 — App is getting logged out automatically *2025-11-05* After latest update , everytime I open the app it asks for login credentials. I enter it and able to login. Next time again when I open the app, it’s logged out automatically and again I have to enter login credentials. Happening in iPhone with ios 26. ### 1/5 — App logs out instantly when navigating - Unusable *2025-11-05, version 3.6.9* Every time I try to open My Trips, My Schedules or perform other actions inside the app it immediately logs me out and forces a full re-login. Happens every time. Makes the app unusable for daily commuting. Device: DEVICE · iOS: iOS VERSION · App: APP VERSION. Please fix this critical bug. ### 1/5 — Worst app *2025-11-02* This app is just terrible. It keeps logging out again and again for no reason. The tracking is totally unreliable — half the time it shows wrong locations or doesn’t update at all keeps freezing, and the connection drops constantly It’s really frustrating to use. ### 1/5 — Improvement Needed in Carpool Grouping and Drop Sequence *2025-10-27* The current arrangement isn’t ideal — fitting three people in a two-seater is uncomfortable. Please ensure the group of three includes one woman seated with two men where necessary. Also, the location choices could be improved; I end up being the last drop and have to go through multiple areas before reaching my destination. ### 1/5 — Skip feedback *2025-07-10, version 3.6.2* The 'Skip Feedback' option is not functioning. I'm unable to proceed without submitting feedback, as the popup reappears within seconds. Ultimately, I'm forced to provide feedback. The only workaround I've found is to reinstall the app ### 1/5 — Worst app *2025-06-30* It does not serve the purpose. it is being recently introduced in Swedish organisation recently in Hinjewadi. You have to login in the app most of us face login issues. Then mark your self "boarded" and "alighted" everytime you get in and out of bus (no matter if you are in middle of traffic or in rain or your phone is dead) you have to mark it. Lots of loggin issues . Useless application! **Developer response:** "Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this." ### 1/5 — There is always some bugs with this app. *2024-08-13, version 3.5.4* The app isn’t maintained well. I see the app works well in the morning and doesn’t work sometimes later. Despite connected to a WiFi the app says “no internet connection” ## Most praised reviews (10 highest-rated) ### 5/5 — Not working keeps logging out *2025-11-09, version 3.6.9* Keeps logging out from app, need to relogin yo book or secure cab schedule ### 5/5 — Crashing and logging out *2025-10-28, version 3.6.9* App started crashing auto logout every 5 min ### 5/5 — Not anle to login through MYSLk app *2025-05-04, version 3.6.0* Hi team, I am not abke to login through Myslk app neither individualy launching app, it says uid ornpassword is incorrect but both are correct as domain. Kindly rectify the issue. ### 5/5 — After today application is not opening *2025-01-28* After today application is not opening **Developer response:** "Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this." ### 5/5 — App crash *2025-01-28* App is crashing with the latest 18.3 ios update please look into this. It will be a problem for lot of people. **Developer response:** "Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this." ### 5/5 — Unable to use *2024-02-04* Unable to open app after updating it on weekend **Developer response:** "Dear User Sorry for the inconvenience caused. We are extremely sad that we fell short of your expectations. We would like to provide the best possible support if you could reach out to our dedicated Chat Support team through the inbuilt Chat Bot within the application. We will aim to serve you much better than this." ### 5/5 — Car service *2023-11-21, version 3.4.2* Hi team, Well maintained car and good service. ### 5/5 — Like very slow *2023-07-17, version 3.3.8* Very slow and very slow phone will get hang like no one ### 5/5 — Passenger limit *2023-05-19, version 3.3.8* See if you can add option for passengers limit in a vehicle ### 5/5 — Location issue *2023-03-09* Can you please make sure to save my location, so that I don’t need to guide the driver next time onwards.. thanks **Developer response:** "Dear User, Thank you for the fantastic 5-star rating! ⭐ We're thrilled to hear you're enjoying our app. If you ever have suggestions or feedback, feel free to share. We're here to make your experience even better! Appreciate your support." --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*