# SafeWA

> Digital COVID-19 contact register system for venue attendance and contact tracing. (iPhone/iPad app by Metropolitan Health Service Department of Heath.)

- Source: https://appshunter.io/ios/app/safewa/id1539602865 (this page in markdown: same URL + `.md`)
- Developer: [Metropolitan Health Service Department of Heath](https://appshunter.io/developer/985073739)
- Category: Medical
- Price: Free
- Rating: 1.57/5 from 14 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 38 MB
- Languages: English
- Released: 2020-11-24
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/safewa/id1539602865/reviews.md

## What is SafeWA?

SafeWA is a free digital COVID-19 contact register system.

The system, developed by WA Health is a secure and convenient way for venue operators and patrons to easily register their attendance at relevant venues. Through a unique venue QR code, SafeWA supports efficient COVID-19 contact tracing, should it be necessary, by providing a digital register of contact details for patrons attending venues.

The digital register was developed exclusively for WA Health and is provided at no cost to WA venue operators or the public, as part of mandatory requirements to maintain a contact register, and is an extra precautionary measure in line with COVID safe principles.

Key features include:

· Venue operators may register for a unique QR code or multiple codes for multi-function venues.

· Patrons can scan venue QR codes to register their attendance at the venue (name, contact telephone number, optional email, date and log-in time).

· Attendance data is recorded solely for the purposes of contact tracing, should it be required by WA Health.

· Data is encrypted at the point of capture.

· Records are stored securely for a maximum of 28 days.

· Records are only accessible to authorised WA Health contact tracing personnel should a positive COVID-19 case be identified.

· Permissions to use device camera.

SafeWA is the digital venue check-in technology endorsed by WA Health.

## Key features

- Digital COVID-19 contact register
- Venue QR code scanning
- Secure attendance registration
- Encrypted data capture
- Data stored for 28 days
- Contact tracing support

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/safewa/id1539602865/reviews.md

### 1/5 — US Mobile   not recognized

*2021-10-26, version 1.1.1*

I tried to register my USA mobile. This app did not recognize my selection and kept defaulting to Australia. Deleted it.

### 1/5 — Scanning takes too long

*2021-10-13, version 1.1.1*

Scanning takes far too long; should take less than a few hundred milliseconds but takes at least one second. Also craps out when you have no internet connection

### 1/5 — User unfriendly

*2021-05-31, version 1.0.9*

Very user unfriendly for visitors using a foreign number who are trying to do the right thing and set the tracer app up. I’ve tried dozens of times to set it up with a NZ phone number and the verification code never arrives. I’m a kiwi regularly visiting WA.

### 1/5 — Randomly broken

*2021-03-30, version 1.0.8*

After months of using this app every day, a recent update has logged me out and refuses to let me sign back in despite the correct login info. I press the login button, it spins, and nothing happens.

### 1/5 — Does not support international number

*2021-02-01, version 1.0.6*

Update up for international number or to allow to register via email.

### 1/5 — Won’t let me log in with an established account

*2021-01-10, version 1.0.5*

Can’t login despite several tries. We need folks to use these apps. Please don’t make them difficult and time consuming to use. :(

### 1/5 — Constantly logging me out

*2020-12-30, version 1.0.5*

The app is fine when it stays open, but lately every time I open it I’m required to re-login. It seems to defeat the point of a quick “check-in” so I end up just doing the paper option most of the time.

### 1/5 — Doesn’t support international numbers

*2020-12-29, version 1.0.5*

I managed to break the app entering an international number. All I get is a grey screen, I tried deleting and reinstalling the app, and restarting my phone but it’s still just showing a grey screen.

I do not have an Australian number, and I am not going to get one just to use this app.

Update 29/12: Over a week later and app is still broken. Have not been logging entries very diligently due to this. Hope there is no outbreak in WA, won’t be safe!

### 1/5 — Deficient system capabilities

*2020-12-07, version 1.0.3*

The WASafe app does not accept international phone numbers. Surely for the safety of all this is a simple software fix that should have been considered from the outset.

## Frequently asked questions about SafeWA

### What is SafeWA used for?

SafeWA is a free digital system developed by WA Health for venues and patrons to register attendance. This facilitates efficient COVID-19 contact tracing if a positive case is identified.

### How does SafeWA protect my data?

Attendance data is encrypted at the point of capture and stored securely for a maximum of 28 days. Only authorized WA Health contact tracing personnel can access this data if needed.

### Is SafeWA free to use?

Yes, SafeWA is provided at no cost to WA venue operators and the public. It is part of mandatory requirements for maintaining a contact register.

### What information is collected by SafeWA?

When patrons scan a venue QR code, SafeWA records their name, contact telephone number, optional email, date, and login time for contact tracing purposes.

### What devices does SafeWA support?

SafeWA is available for iPhone and iPad devices. It requires camera permissions to scan venue QR codes.

### How often is SafeWA updated?

The latest version of SafeWA is 1.1.3, which was last updated on November 11, 2022. This indicates regular maintenance and updates by the developer.

### What is the age rating for SafeWA?

SafeWA has an age rating of 4+, making it suitable for users of all ages. This rating suggests no mature content is present within the application.

### Does SafeWA have ads?

The provided data does not indicate the presence of advertisements within SafeWA. It is described as a free digital system provided by WA Health.

## Version history (last 1 release)

### 1.1.3 — 2022-11-11

- Notification of discontinued use

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## More apps by Metropolitan Health Service Department of Heath

- [Manage My Care](https://appshunter.io/ios/app/manage-my-care/id1479928124)

All apps by Metropolitan Health Service Department of Heath: https://appshunter.io/developer/985073739

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
