# SafeWA — user reviews

> 9 indexed App Store user reviews of SafeWA by Metropolitan Health Service Department of Heath, rated 1.57/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/safewa/id1539602865/reviews
- App overview in markdown: https://appshunter.io/ios/app/safewa/id1539602865.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 12

## Most critical reviews (9 lowest-rated)

### 1/5 — US Mobile   not recognized

*2021-10-26, version 1.1.1*

I tried to register my USA mobile. This app did not recognize my selection and kept defaulting to Australia. Deleted it.

### 1/5 — Scanning takes too long

*2021-10-13, version 1.1.1*

Scanning takes far too long; should take less than a few hundred milliseconds but takes at least one second. Also craps out when you have no internet connection

### 1/5 — User unfriendly

*2021-05-31, version 1.0.9*

Very user unfriendly for visitors using a foreign number who are trying to do the right thing and set the tracer app up. I’ve tried dozens of times to set it up with a NZ phone number and the verification code never arrives. I’m a kiwi regularly visiting WA.

### 1/5 — Randomly broken

*2021-03-30, version 1.0.8*

After months of using this app every day, a recent update has logged me out and refuses to let me sign back in despite the correct login info. I press the login button, it spins, and nothing happens.

### 1/5 — Does not support international number

*2021-02-01, version 1.0.6*

Update up for international number or to allow to register via email.

### 1/5 — Won’t let me log in with an established account

*2021-01-10, version 1.0.5*

Can’t login despite several tries. We need folks to use these apps. Please don’t make them difficult and time consuming to use. :(

### 1/5 — Constantly logging me out

*2020-12-30, version 1.0.5*

The app is fine when it stays open, but lately every time I open it I’m required to re-login. It seems to defeat the point of a quick “check-in” so I end up just doing the paper option most of the time.

### 1/5 — Doesn’t support international numbers

*2020-12-29, version 1.0.5*

I managed to break the app entering an international number. All I get is a grey screen, I tried deleting and reinstalling the app, and restarting my phone but it’s still just showing a grey screen.

I do not have an Australian number, and I am not going to get one just to use this app.

Update 29/12: Over a week later and app is still broken. Have not been logging entries very diligently due to this. Hope there is no outbreak in WA, won’t be safe!

### 1/5 — Deficient system capabilities

*2020-12-07, version 1.0.3*

The WASafe app does not accept international phone numbers. Surely for the safety of all this is a simple software fix that should have been considered from the outset.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*