# Safeway Deals & Delivery — user reviews

> 1,744 indexed App Store user reviews of Safeway Deals & Delivery by Albertsons Companies, LLC, rated 4.80/5 from 1,291,446 ratings.

- Source: https://appshunter.io/ios/app/safeway-deals-and-delivery/id521487551/reviews
- App overview in markdown: https://appshunter.io/ios/app/safeway-deals-and-delivery/id521487551.md
- Rating breakdown: 5★ 1,077,028 · 4★ 164,902 · 3★ 33,959 · 2★ 5,471 · 1★ 10,086

## What do users think of Safeway Deals & Delivery?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 💰 Great deals
- 👍 Friendly staff
- 🛒 Convenient pickup/delivery

**Cons**

- 🐛 Buggy app with crashes
- 🤔 Confusing interface
- 📦 Issues with delivery/pickup
- 💳 Overcharging at checkout

**Commonly reported bugs**

- Location services draining battery
- Inconsistent coupon application
- Incorrect pricing and discounts
- Inability to transfer prescription history

**Most requested features**

- Ability to filter for in-store items only
- Option to disable all notifications
- Improved prescription management
- Easier coupon application at checkout

## Newest reviews (11 of 1,744)

### 3/5 — Search has gone downhill

*2026-08-12, version 2026.26.0*

I used to be able to search for specific brands or products and get specific results. Now a search results in all kinds of brands unrelated to my request. On top of this, after I search for a specific product, the “Deals” tab no longer applies to that specific product alone and has become useless.
Not app related, but the new black and white in-store product labels are horrendous. Difficult to read and I can no longer browse the aisles looking for red tag deals.
And why isn’t the app able to run on in-store Wi-Fi? It crashes and I have to turn off Wi-Fi.
Why make shopping harder?!

### 4/5 — Hit & mess but still good

*2026-08-11, version 2026.26.0*

I have been shopping at Safeway for over a decade, and my experiences across the board, very depending on store, state & personnel. This is true with the app as well. These variables aside the navigation through the app to: making shopping list that can be shared, orders for pick up and/or delivered, is a breeze. If I had one complaint, re-accessing said list, it’s too complicated. When the order is in progress, I can access whenever I want, but it’s finished or if I want to check to see if I received everything then I have to go digging for it.

### 2/5 — Need some improvement

*2026-08-11, version 2026.26.0*

Prices of sale items does not reflect sometimes. Why do we need to clip coupons anyway? Why can’t coupons be automatically applied when you use the app?

### 4/5 — Poor mobile reception

*2026-08-11, version 2026.26.0*

Trouble opening app sometimes

### 4/5 — Buy Again Veiw All not working

*2026-08-11, version 2026.26.0*

Use app every week for several years now.  As of Aug 11 2026 the View All expansion feature in Buy Again section does not work.  I always relied on this feature to remind and quickly select items to buy.  Now I get pop up that I need to Update Safeway App; I update app and Veiw All still not working.  I continuously receive this pop up.  Seems like this is a bug that needs to be fixed with app.  FYI - The device I use works great and operates with 17.7.11. I hope I don’t need to buy new device to use Safeway app.

### 2/5 — Great app but….

*2026-08-11, version 2026.25.1*

WiFi in stores never works and most clipped coupons don’t work at register and you get charged reg price. Can we just stop clipping just give us dang sale price.

### 2/5 — Buggy

*2026-08-09, version 2026.25.1*

This app is SO buggy. As an example, I had 42 items in my shopping cart. I saw a button to add items to a shopping list which is ideal because it’ll categorize by aisle. When I did that, the 42 items went down to 35??? And when I look at the list, I only count 14 items that I can see on the list. Categories like spices, pasta, all frozen items are just gone/invisible. So frustrating.

### 5/5 — I love Safeway

*2026-08-09, version 2026.25.1*

Great stuff!! Good environment! Always find what I need !!

### 2/5 — Errors

*2026-08-09, version 2026.25.1*

Getting errors, trying to login to view my Points & awards, in the app @ my house.

### 5/5 — Across America

*2026-08-08, version 2026.25.1*

I am incredibly grateful and delighted that technology has enabled me to deliver groceries to my sister, who lives over 3,000 miles away. I always make an effort to help her, regardless of my financial situation. This ensures that she is well-cared for and that I can rest assured that she is in good hands. I am truly grateful for the opportunity to contribute to her well-being and the well-being of others.

### 5/5 — Ad deals

*2026-08-08, version 2026.25.1*

Easy to use.  No hassle checking out.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pharmacy function does not load

*2026-08-14, version 2026.26.0*

The app has been automatically updated and now I cannot access the pharmacy section on iPhone. It just shows me a blank screen and a turning wheel. Happening for 2 days and I’ve tried force quitting the app several times.

### 1/5 — Fix this app and your website

*2026-08-12, version 2026.26.0*

I have written the same review before and the problems never get fixed. Each time there is a new update I update and hope that these issues have been fixed…NO! The app does not allow me to clip items in the weekly ad that are NOT a coupon. i used to be able to add any items in the weekly ad but not any longer. It states “ there is a service problem”…exactly, there is a service problem. When will you fix this? I go to the website to bypass this and have issues just signing in….I get error messages now. I used to be able to clip items from the add to my list. Now I can’t even do that. Your IT people are not listening and fixing the issues. Really frustrating! Now I have to handwrite my Safeway list so I don’t miss the special deals.

### 1/5 — App crashing in settings

*2026-08-12, version 2026.26.0*

Ongoing - Recent feature is that it crashes when you try and go into settings or members details.

8/11/26 - won’t let you select a payment type. Clicking on a payment type displays $0.00 rather than the last four digits of the payment. Advancing sends you back to the select payment type page. Selecting PayPal and advancing sends you back to the select payment type page. Selecting Apple Pay and advancing sends you back to the select payment type page.

please fix these issues.

### 1/5 — Bad app

*2026-08-12, version 2026.26.0*

For some reason half the time when I try to do a pick up order it doesn’t work.

### 1/5 — This app sucks

*2026-08-12, version 2026.26.0*

App doesn’t update. It still has old completed orders listed as out for delivery. Tried to complete a new order and it just keeps telling me to select a payment method even after I did. Don’t waste your time just to the store in person and avoid the hassle of this trash app.

### 1/5 — Devious app prices

*2026-08-09, version 2026.25.1*

Be very careful when using this app, Safeway may have three (potentially different) prices for items: in-store, pick up and delivery. I don’t know why they do this, it’s very devious. I had an item in the app “cart” but in-store it was listed higher.  I asked the clerk and was given a long lesson on how I was using the app wrong, and that was a “pick-up only” price.  One item had a pick-up price was 20% less than in store price… what’s the logic of that?!

### 1/5 — Fix the Lists

*2026-08-09, version 2026.25.1*

Half the time I try to add something to my “list” is doesn’t show up! It’s annoying because if you try to rely on that feature you end up forgetting things and you lose money because I go to another store to pick up the things I forgot.

### 1/5 — No aisle listed

*2026-08-09, version 2026.25.1*

App does not show what aisle a product is on or how many products are left. Would be nice to know if there was a certain product available instead of having to drive 25 minutes out of your way just to show up and look for the product and it’s not even there. I don’t know what type of grocery app wouldn’t want to list where products are at each store. Even what shelf number they’re on would be nice or a map.

### 1/5 — It’ll never work well

*2026-08-09, version 2026.25.1*

Says “out of date” refuses to work yet there’s no update available

### 1/5 — In Store Pickup is Painful

*2026-08-08, version 2026.25.1*

For some reason Safeway decided to hide the order code they need for pickup. Not in the “ready” email. The order email neither the clerk nor myself could find it. The app is painful to navigate and especially difficult to find an order number. I couldn’t even cancel my order and move on. Convenience of shopping is nice, but the app and pickup are a nightmare. I guess they want the delivery up charge and make it painful to do anything else. Amazon works fine.

## Most praised reviews (10 highest-rated)

### 5/5 — Aum. Oṁ.

*2026-08-14, version 2026.26.0*

Aum. Oṁ.

### 5/5 — A click away!

*2026-08-14, version 2026.26.0*

Save @Safeway. Plus, people at Placerville Safeway are amazing! Kind. Patient. Know their stuff.

### 5/5 — I love Safeway!

*2026-08-14, version 2026.26.0*

I love Safeway!

### 5/5 — Great deals too

*2026-08-13, version 2026.26.0*

Love it. N

### 5/5 — Items in the order today

*2026-08-12, version 2026.26.0*

I received an item I did not order. I was not charged so will return it tomorrow in person. Thank you.

### 5/5 — 1722 is the best

*2026-08-11, version 2026.26.0*

Service excellent time is great 
Meat department is outstanding all are very helpful 
Time out from the register is great 
Deli is also one of my favorite always in stock most of the time 
Produce department always in tact.

### 5/5 — User-Friendly

*2026-08-10, version 2026.25.1*

I absolutely love this app it’s so easy to order what I need from my phone, or clip savings with the coupon option, or the ever convenient ability to price check items before even entering the store! To make perfect planning possible!

### 5/5 — Easy to use app

*2026-08-09, version 2026.25.1*

Safeway app is easy to use and has been update recently. It is so much more user friendly than the  Fred Meyer app.

### 5/5 — Good offer always!

*2026-08-09, version 2026.25.1*

Me gusta comprar siempre en Safeway, siempre tienen ofertas que ofrecer.

### 5/5 — Amazing savings

*2026-08-09, version 2026.25.1*

I like shopping at Safeway mostly because  the employees are all so nice and helpful. I even made a few friends I always look forward to shopping at Safeway. I’ve been shopping since 1995.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
