# SAG-AFTRA FCU Mobile — user reviews

> 28 indexed App Store user reviews of SAG by SAG-AFTRA Federal Credit Union, rated 4.80/5 from 1,233 ratings.

- Source: https://appshunter.io/ios/app/sag-aftra-fcu-mobile/id6737379622/reviews
- App overview in markdown: https://appshunter.io/ios/app/sag-aftra-fcu-mobile/id6737379622.md
- Rating breakdown: 5★ 1,091 · 4★ 63 · 3★ 29 · 2★ 16 · 1★ 34

## What do users think of SAG?

Overall sentiment: negative

**Pros**

- 💡 Option to send money directly
- 👍 New mobile app is good once mastered

**Cons**

- 🐛 Checks stopped working
- 🐛 Mobile deposit issues
- 👎 New app is more cumbersome to use
- 👎 Clumsy feel of the new upgrade

**Commonly reported bugs**

- Rejected checks due to touching blue line
- Deposits not instantly reflected
- Inability to zoom in to see account details
- Trouble logging out

**Most requested features**

- Add Venmo-like functionality
- Improve mobile deposit process

## Newest reviews (8 of 28)

### 3/5 — Small residual amounts

*2026-05-11*

For the amount of  under 5.00 residuals we receive, especially those under one dollar,  they sure are almost impossible to deposit here in my experience.  It’s frustrating.

### 3/5 — Overall good

*2026-04-27*

Improved version, finally, you can make direct (electronic) deposits! Use of other services such as Zelle  would be nice.

### 3/5 — Worst ever

*2025-06-02*

Really difficult to deposit checks

### 2/5 — If it ain’t broke, don’t fix it.

*2025-05-17*

Liked prior app layout and design better. Check capturing much harder in this version.

### 2/5 — App Got Worse

*2025-05-01*

The new version of this app is difficult to navigate and overly-done. Why can I not permanently dismiss the notice on how to deposit a check? You have to tap to get rid of the notice and then tap to take a photo Every. Single. Time. Also not showing a total account balance anywhere is frustrating. The old app showed total deposited amount as well as available balance. Now you can only see available balance. Lastly, the fact that this union still hasn’t partnered with Zelle makes an already lacking banking experience even worse. Will likely seek out a new bank with less hassle and more up-to-date services.

### 3/5 — SAGAFTRA FCU

*2025-04-12*

I don’t know why they replaced a perfectly good app with one that has a picture 🎉 but is more cumbersome to use. Thanks for nothing.

### 4/5 — New App

*2025-04-10*

New mobile app is good once mastered. Reads well. But since when did debit become “black” ink and credit become “green” ink? I guess we no longer think of any profit as being “I the black”(?). Tried and true business terms do not need changing!

### 2/5 — I feel lost!

*2025-04-02*

I guess the “new and improved” app had some adjustments that were meant to modernize the system, but I still don’t see where I can use Venmo yet!  THAT would be a bit more modern!  And I truly don’t like the boxy look and clumsy feel of the new upgrade, but I guess I will eventually feel comfortable with it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful - changing banks

*2026-06-26*

Not only does this app only allow you to deposit into one account but they have refused to acknowledge my money and I have been in the negative almost $4000 for weeks. They said that my checks were rejected but they wouldn’t even send me the original checks they sent me photocopies of the original checks telling me that those were legal copies, which I also cannot deposit for the app and now I have to mail them back to them even though they are the ones who mailed them to me in the first place. I am changing banks. I tried to be a good person who goes with a credit union that is attached to her union, but guess what I can’t pay my mortgage because of these people.

### 1/5 — App was fine

*2025-10-30*

But you should not be forced to upgrade or buy a newer costly mobile in order to access this app!! It’s a credit Union!

### 1/5 — Horrific

*2025-06-30, version 3.24.0*

😩🙈😒🤬

### 1/5 — Cant use

*2025-05-28*

I cant use this app on my older phone. Stupid i cant use it any more unless i upgrade my phone!

### 1/5 — Piece of garbage!!!

*2025-04-17*

Checks stopped working at all! No dates of future payments! And still no normal transfers, only paper checks in 2025!!!!!!!!!!!!!

### 1/5 — Why fix something that ain’t broke?

*2025-04-08*

This app doesn’t work as well. It rejected a check because   The numbers are touching a blue line on the check. I’m told also that it doesn’t instantly reflect my deposits like the other one did. This is not progress.

### 1/5 — Missing the old app

*2025-04-07*

After two weeks of trying I still can’t do a mobile deposit…

### 1/5 — Mobile deposit

*2025-04-06*

Terrible. It will take some check but not others. Keep getting message “cannot find endorsement” when you can clearly see it in picture that has been submitted. Frustrating!!!!

### 1/5 — NA

*2025-04-01*

The old system was better simple and easy. The new one is as stupid as person who designed it.

### 1/5 — The worst app

*2025-03-27*

This is the worst app I have ever used. What a piece of garbage. I can’t even get into my account. Wish I didn’t get rid of the prior app. And, how do you log out?

## Most praised reviews (10 highest-rated)

### 5/5 — 👌🏼

*2026-07-15*

Been using the app for a few years now.  No problems.  Easy interface.

### 5/5 — Thank God for mobile deposits!

*2026-06-23*

I can’t remember the last time I walked into the bank – all deposits are so convenient!!

### 5/5 — Love

*2026-05-05*

I love banking with SAGAFTRA. I heard of it during orientation. I went and open my account with my first check. 1987.. I have bought a car. Got a loan for $250,000 at 2.75% interest to fix up my house.   Protecting my accountsMy credit cards (2) the lowest interest rates. . Thank you for protecting my accounts from scammers.

### 5/5 — SAG MEMBER

*2026-01-14, version 3.30.0*

17 years

### 5/5 — Easy!

*2025-12-30*

I remember the days when you had to go to the bank to deposit money. Now I live on the other side of the country and all I need to do is snap a picture of my check and I’m good to go! You don’t get any easier than that!

### 5/5 — New app

*2025-06-17*

Still a great app

### 5/5 — Superb !!!! Thanks for adding option to send $

*2025-04-16*

This app was worth the wait. Very glad I can now send funds directly to people. Thank you SAFCU🙏🏼

### 5/5 — Awful

*2025-04-05*

Impossible to tell which acct IM looking at and cannot zoom so I cant see!

### 5/5 — Love it!

*2025-04-04*

So much better in all ways compared to the old app. Thank you for the upgrade!

### 4/5 — Bank Activity Texts

*2026-07-11*

Please include name of which company a payment was made within the text. The way it is now I must go into the banking app to see that information.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
