# Sage Accounting — user reviews > 92 indexed App Store user reviews of Sage Accounting by Sage Accounting, rated 4.50/5 from 1,643 ratings. - Source: https://appshunter.io/ios/app/sage-accounting/id1341612411/reviews - App overview in markdown: https://appshunter.io/ios/app/sage-accounting/id1341612411.md - Rating breakdown: 5★ 22 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 5 ## What do users think of Sage Accounting? Overall sentiment: negative **Pros** - 👍 Easy to use and navigate interface - 📱 Convenient mobile access for on-the-go invoicing - 📊 Clear financial reports and profit/loss tracking - 💰 Simple invoicing and expense tracking - 📦 Inventory tracking capabilities - 🔄 Automated VAT calculations - 📈 Visual charts for revenue and expense analysis **Cons** - 🐛 Frequent app crashes and freezing - 🔐 Persistent login and authentication issues - ⏱️ Extremely slow data loading times - 🌍 Geographic restrictions (UK/Ireland/Canada only) - 📸 Photo upload functionality broken or unreliable - 🔌 Poor connectivity with weak signal - 💸 Expensive pricing relative to functionality - ❌ Missing key features compared to competitors - 🖥️ Poor mobile UI/UX design - 📞 Unresponsive customer support - 🔄 Data synchronization issues between app and web - ⚠️ Incomplete data display in app - 🎨 Dark mode rendering issues **Commonly reported bugs** - App crashes when entering invoice amounts - Login loops and authentication failures - Session timeout issues despite 'keep me signed in' option - Data not loading or displaying correctly - Contacts disappearing after updates - Invoice duplication issues - Text rendering problems on iPhone (overlapping text) - App crashes on iOS 13 and later - Photo upload causes app crash or image distortion - Address fields jumbling when adding customers - Missing latest quotes and invoices - Profit/loss trends tab not displaying money-in figures - Payment processing causing app crashes - Widgets disappearing from home screen - Account creation loops - Incompatibility with 2-step verification - Incorrect currency conversion calculations - Transaction categorization errors (showing refunds instead of payments) **Most requested features** - Bank reconciliation on mobile app - P&L statements and balance sheets in app - Custom pricing options for customers - Better search functionality for contacts - Ability to switch between multiple businesses - Invoice reference/purchase order number field - Accountant/agent multi-client access - Local data caching to reduce load times - Duplicate invoice functionality - Improved photo/receipt upload with better UX - Dark mode with proper contrast - Limited user permissions for employees - More frequent app updates and improvements ## Newest reviews (17 of 92) ### 2/5 — Average at best *2026-05-02, version 1.47* Works for the most part, constantly freezes not allowing new invoices to be saved, search function is terrible… would only recommend for glancing at things or forwarding from mobile ### 1/5 — Dreadful connection issues *2025-05-07, version 1.45* I’ve been using Sage for a couple of years now, and it’s always been glitchy, but it’s got worse . If your signal is less than 3 bars of 4g then forget it . It logs you out rather than timing out so you have to do the whole log in process again, I have to re-log in constantly. The (keep me signed in) tab is useless as it doesn’t keep you signed it . I’ve had enough and will be switching accounts packages to another app . ### 2/5 — Clunky *2025-05-06, version 1.45* And keeps crashing. Nuisance to sign in each time ### 1/5 — Poor App Functionality *2025-04-08, version 1.45* App keeps freezing when saving or amending invoices. Have to restart. Huge inconvenience. Will be switching if not fixed. No updates present. ### 3/5 — Crashes every time *2025-01-22, version 1.43.2* Easy to use and navigate, however I have to close down and re-open all the time. Rarely get past inputting 2 or 3 purchase invoices without it freezing/crashing. ### 1/5 — Not always great *2024-12-16, version 1.43.1* The issue I have is on windows, after the page has loaded,you attempt to click on an item and the page will drop just as you click I now have a substantial payment allocated to meals and substance. Issues that a professional company should have resolved a long time ago. ### 3/5 — Crashes *2024-11-30, version 1.43.1* On apple ios 18 everytime I click on Taxes the whole app crashes. ### 1/5 — Phone *2024-11-04, version 1.43* I can’t log into my Sage account on my phone but can log in on my partners phone and laptop so could you please get this sorted for me!!!! ### 2/5 — Crash crash crash *2024-10-28, version 1.43* Literally crashes every other day on my iPhone. I then have to log in again , wait for a text etc, if I’m halfway though an invoice that’ll be gone and I’ll have to start again . Ticking the 30 day stay logged in box is pointless.You still need to wait for a text and input it . At the end of tether with this app . Works well on a laptop hence it’s not received 1 star ### 1/5 — HOW DOES THIS HAVE MORE THAN 3 STARs *2024-09-04, version 1.42* Honestly this app is shocking. when I first got sage accounting I tried to use it and I stopped using it because it was so bad. that was a few years ago. I’ve started again today and it is as bad as it was then. nothing has changed. in fact I think it’s worse now. It takes so long to load and nothing happens. Or it loads and then you go to do something and all disappears again. Try and do the most basic task and You can’t even do it. Rubbish. ### 1/5 — App is OK but freezes after 2 mins into making an invoice *2024-06-15, version 1.42* I like the app, it’s very handy, shows me what went in who owes money and how much money we turned over, the only frustrating thing is when am in the middle of an invoice I have to Swipe off the app close it and reopen it as it constantly freezes in middle of doing an invoice I have had sage 4 years and I cannot believe they have still not fixed the problem Iv raised this multiple times with tech over the phone but no answer. ### 1/5 — Rich *2024-03-30, version 1.41* I used to use this app on the go and found it great however it just logged me out and now won’t let me log back in, I don’t have problem’s through the internet via the laptop but this app doesn’t work for me, spoken with my accountant who set it up and they seem to get passed from pillar to post when they contact support ### 3/5 — Good - But… *2024-03-06, version 1.40* Works well so far, however, I use dark mode and for me at least, dark mode on Sage Accounting means that most text is black on a black background, making the type unreadable. ### 1/5 — Doesn’t work with Sage individual *2024-03-03, version 1.40* Won’t let me log on as it thinks I’m in a different country. ### 1/5 — Garbage App *2024-02-13* Developed by a middle schooler in 1998? App doesn’t even load all the data such as customer and vendor lists or inventories which I had loaded via desktop. It does me less good than a pad of paper. Waited all nothing thinking perhaps it just needed time to download and “catch up” but still nothing in the morning. Quite unimpressed. **Developer response:** Thank you for sharing your feedback. We deeply value your time and the opportunity to address any concerns you may have. We regret the inconvenience caused. Could you kindly provide details about the issue you encountered? We would like to investigate towards a solution. Please don't hesitate to contact us via email at mobile.accounting@sage.com. ### 1/5 — Terrible app *2024-02-01, version 1.39* This app will not work at all , I used add my expenses and do invoices on the go and now I cannot do anything, I cannot even find support got fix it, now looking to switch to a no program ### 1/5 — Absolute Garbage *2023-11-07, version 1.39* I’ve been trying for a couple of years and after a couple of tries I finally delete the app. The data is badly represented, the UI is absolutely unintuitive. Also for some reason we can’t sign in with a mobile browser and we are stuck with this dumpster fire of an app. Currently, even after doing the reset they propose, i cannot even see the latest quotes that I made, but the ones from june 2021 are readily available for my viewing pleasure. What a waste of time. For sensitive and important information regarding business and money, Sage really drops the ball on this one. Zero stars. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not the best app!! *2026-07-07, version 2.19* Never loads, always freezes & isn’t accurate with invoicing, doesn’t always show customers who are already set up! & the outstanding invoices are blank! ### 1/5 — Just updated with regret *2026-05-06, version 2.18* Now not working. Will not recognise email address and password. ### 1/5 — Just really poor and can’t trust it. *2026-04-02, version 1.47* Promoted from the web portal. Loved in OK and tried to scan two invoices for quick entries. It accepted them but then they just disappeared. Not on my phone and I can’t see them on my browser portal. I then looks around the app and could only find transactions from April 2024 (it is March 2026) ### 1/5 — Slow and non functional *2026-02-24, version 1.47* Horrible app, have to wait 15 mins for it to update and even then it struggles ### 1/5 — Outdated and awful *2026-02-17, version 1.47* Not worth using, stick to web interface. ### 1/5 — Awful *2025-11-18, version 1.47* Absolutely awful compared to web experience, don’t bother ### 1/5 — UK/ Ireland or Canada *2025-10-01* If you have a business outside of these three places you can’t even sign in. ### 1/5 — Can never send invoice *2025-09-21, version 1.47* Everytime I’ve tried to send an invoice from app it’s never worked. Been useless for me as an app. Much prefer Xero. Although it is more expensive. You get what you pay for though. ### 1/5 — Low quality app and web experience. Overpriced *2025-06-09, version 1.46* Sage user for years. They’re getting worse. Web app is broken (wont’t display any sales invoices today). Yet they keep putting the price up to justify adding AI that I don’t want or need. Time to dump Sage if I can be bothered to switch over ### 1/5 — Communication *2025-06-04, version 1.46* Downloaded app, have tried registering but it tells me account already exists, have tried to contact sage several times with no reply. If communication is this poor when trying to open an account you probably haven’t got a chance once they have your money. Will try quick books. ## Most praised reviews (10 highest-rated) ### 5/5 — Exactly what we needed! *2022-07-23, version 1.35.1* Easy to use, simple to access everything I need to understand about my little business. :-) ### 5/5 — Mr Ryan O’Connor *2019-10-10, version 1.21.7* I find the app very good I would recommend anyone to use this app it’s brilliant never loses a Receipt again ### 5/5 — Great App to use in conjunction with Sage One. *2018-04-24* All features are dead easy to use. Provides a quick solution for upload of business expenses making the vat return a simple affair. Also easy to issue invoices on the go. The Sage One cloud based system however still needs more RAPID improvement on its invoice software which is currently very basic. All invoice templates supplied only extract one value from the product pricing information. This is very basic. The majority of businesses wish to show their customers detail such as RRP inc and ex and Trade. The only work around solution is too add this pricing detail to the product description. The Sage One development team need to address this missing basic detail as a main priority. If they do this then the complete package could be a winner for all SBA. ### 4/5 — Uploading photos *2025-05-26, version 1.46* The app is generally good and handy when invoicing on the go. But I always have trouble uploading photos.. the app will either crash or the uploaded image will change into a square which makes it not visible. The other issue is when uploading you have to make images visible - I think it should be the other way round and option should be to make images invisible if required. ### 4/5 — Good but lots of improvement needed *2024-11-21, version 1.43.1* Very simple app to use which is great as it can be used on the go. Area that can be improves: 1- takes too long to upload when you open the app. I thing it is downloaded from scratch every time. Would be good if data is held on devise and only changes are update. 2- would be great to have p&l account and balance sheet also on the app. 3- sometimes I have free time. Would like to update bank rec. will save a lot of time. Still a great app and positive over time will only get better. ### 4/5 — Good but could be better *2023-11-16, version 1.39* Using sage for a few years now. I love the features it has but I feel it could do with more features. Below are some of the pros and cons. Pros *Simple invoicing *Inventory tracking (major feature) *Easy to use *Tracks and automates vat every quarter Reports are easy to understand and can see profit based on week, month, years. Cons *App is really buggy and crashes at times when trying to pull in data. *Can’t offer customers custom pricing as other apps as with this you need to change price bands manually across all products when prices change. *not enough updates like other apps such as quick books,Xero and others. Please please please sage update the app and add more features as I would hate to have to migrate over to another platform. Thank you. ### 4/5 — Profit loss not working correctly *2023-08-03, version 1.39* Absolutely love the app. Used for a few years now. Only problem I get which is quite annoying is the trends tab shows the in/out on the table fine, but when you click you can only view the money out figure, not the money in, you have to guess by the table. Really annoying because I barely use the laptop. The app runs my whole business perfectly. This feature was really useful but no updates to fix the bug as of yet. Sometimes purchase invoices duplicate when made and you have to set the price to £0.01 and record a payment against it to make it go away. Which of course unbalances the books slightly. ### 4/5 — Latest update *2020-10-19, version 1.25.3* Thanks for removing all my contacts in the latest update meaning all old estimates, invoices etc have all been wiped clean and all need to be setup again meaning a full days work. Thanks for that!! Fix available? Seriously?! UPDATE: Resolved using fix below, thank you for the fast response. ### 4/5 — Great app - Certain Features will be incorrect *2019-08-12* After using this app for several days, I’ve learned that many of the accounting functions can be worked on more quickly on the mobile app. I love the layout of the balance sheets and report data. It shows the week month and year total revenue and expense in a chart. Here are some things worth noting: Because I deal with two currencies (rmb and usd), there are calculations that the app does for me to convert the currency values. On the mobile app, it does that incorrectly so as a result you get for example, 8,000 US dollars when it’s supposed to be 8000¥ -Yuan. Statistical error is a result of this. Other than that the reports are solid, and is identical to the desktop version ### 4/5 — Outstanding issues now solved. *2018-10-01* I use Sage Start and log in with my Google Account. Recently, my login seems to be expiring forcing me to provide my credentials again. Also seems to be an issue where if I change my Money Out default account on the web, these settings aren’t passed to the app. Apart from that, does what it needs to. **Update. As of v 1.16, both issues I have appeared to be solved. As such, I have no outstanding issues and am happy with the software. **Developer response:** Hi Architect1337 Sorry to hear you have been having issues. version 1.1.6 onwards will resolve these issues for you. If you still experience issues please email your business and contact details to mobile.team@sage.com and we will investigate the issues for you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*