# Sage Self Service — user reviews > 45 indexed App Store user reviews of Sage Self Service by Sage Accounting, rated 1.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/sage-self-service/id1269481230/reviews - App overview in markdown: https://appshunter.io/ios/app/sage-self-service/id1269481230.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (17 of 45) ### 1/5 — Failure of an app *2025-09-22, version 2.1.6* I honestly cannot believe this is even considered to be an “app”. I have had screensavers with more functionality. I would love to speak to the lead developer on this and their honest opinion on this app, I cannot imagine there being any pride behind being involved in this app. ### 1/5 — Fix it *2025-09-06, version 2.1.6* It can't open on my iphone. I am tired now of visiting the HR offices I felt like am an idiot. ### 1/5 — Useless *2025-07-28, version 2.1.6* Useless App. I highly DO NOT RECOMMEND! ### 1/5 — Can’t download payslip *2025-05-26, version 2.1.6* Can’t download payslip from app. This is truly frustrating. ### 1/5 — Can no longer view payslips *2025-04-25, version 2.1.6* Since April 2025, payslips no longer open. I’ve tried Adobe acrobat, chrome, gmail as well as trying to send the payslip as a WhatsApp doc but all methods fail to open the payslip. Please assist and attend urgently ### 1/5 — Can’t open pay slips and leave booking doesn’t go through *2025-02-24, version 2.1.6* App is pretty much useless. I can’t get the pay slips to open and if I book leave on the app it never goes through for approval, I always have to log the leave from the sage portal at work. There is no purpose for this app ### 1/5 — iOS18 support *2025-02-24, version 2.1.6* Please update your app for iOS 18 support …. Now I can’t open my payslips cause I cant save them to the phone ### 1/5 — Useless app for me *2024-11-06, version 2.1.6* The app is not functioning well, I can’t open my payslips even after downloading pdf readers and Microsoft office, I’m using iPhone 11 ### 1/5 — Useless app! *2024-04-23, version 2.1.4* The app doesn’t open or allow me to download my payslips. How useless, because that’s the reason I got the app in the first place. ### 1/5 — Storage issue *2024-02-29, version 2.1.4* This app is constantly saying It doesn’t have permission to access my storage and I should do it manually but when I get to my settings, there is no option to allow it to access storage. Using iPhone 13 ### 1/5 — Not user friendly *2023-12-17, version 2.1.4* Every time I try to use it the app asks to scan qr code and register device. What’s the use of having the app if you need the computer all the time for the code. ### 1/5 — Useless app *2023-11-14, version 2.1.4* It keeps on resetting and telling me to get started where I have to delete the mobile online and link again with the whole qr code process. The info never updates after the link and if you pull down any options to refresh it just resets and you have to start all over again. I would expect a lot more from sage, don’t waste your time downloading this and rather just continue using the web. ### 1/5 — Don’t dala *2023-08-30, version 2.1.3* This app is completely useless ### 1/5 — Can’t view my payslips *2023-08-25, version 2.1.3* It will allow to download your payslip but you can’t view it. Very useless app ### 1/5 — Don’t Download this App *2023-07-28, version 2.1.3* This app not working on mobile ### 1/5 — App doesn’t work *2023-07-07, version 2.1.2* The only thing I'm receiving is error massages when applying for leave. Cant view my payslips.. this app is pretty much useless ### 1/5 — Permissions *2023-07-05, version 2.1.2* The permissions for Iphone is still not sorted? What’s the workaround? ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work. *2026-03-26, version 3.1.226* I can’t even sign in. I scanned the QR code, it takes forever and then says it failed. ### 1/5 — Useless app *2026-02-17, version 3.1.202* Doesn’t even deserve any star rating. 1 star is really being nice Not usable. Cannot open and download payslips or log any leave remotely. Sometimes you cannot even use it at the work desktop ### 1/5 — App does not open anymore *2026-02-15, version 3.1.202* The app used to work, but recently it just does not open anymore. ### 1/5 — Does not work *2026-02-13, version 3.1.202* This app does not want to open at all. ### 1/5 — Can’t open App *2026-02-12, version 3.1.202* This app can’t open at all. I can’t even view the payslips. ### 1/5 — App is useless does not open after download *2026-02-09, version 3.1.202* Not opening after download ### 1/5 — Unusable app *2026-02-09, version 3.1.202* The app is no longer opening anymore and i m on ios ### 1/5 — App is stone cold dead *2026-02-08, version 3.1.202* This app is totally dead. Does anyone from Sage test before release? I have deleted and reinstalled to no avail. Does make me question us trusting our payroll to these folk. ### 1/5 — The worst *2025-12-12, version 2.1.6* This app doesn’t do anything. I cannot view my payslip or book leave. What a waste ### 1/5 — Payslip *2025-11-17, version 2.1.6* Unable to view/open/save payslip ## Most praised reviews (8 highest-rated) ### 5/5 — Popi *2024-02-21, version 2.1.4* How do you protect your information in the app should your phone be lost or stolen? ### 5/5 — Unable to reach server *2019-09-24, version 2.0.4* Can not register successfully. “Unable to reach server” notification ### 3/5 — Permission *2023-01-31, version 2.1.1* I have been using this app for over a year now. Never had any problems. But now, it doesn’t wanna do other features and tell me that it doesn’t have permission to ‘storage and camera’, on the iPhone you allow permission not set it. They is noway I can change that. What’s wrong with the app guys??? ### 2/5 — Buggy *2026-02-20, version 3.1.202* App currently freezes every time upon launch and exits. Overall the app is experiencing is terrible. ### 2/5 — Sage & Acrobat *2025-03-20, version 2.1.6* As an IOS user I’ve been struggling to view my payslips for the past 3 months and nothing has been done to fix this issue…. Why ### 2/5 — Can not scan this app it says invalid we *2023-03-13, version 2.1.2* Been the whole week struggling with this ### 2/5 — Disappointed *2020-12-12, version 2.0.4* This app is so limited in functionality and payslips don’t open despite having Adobe as reader. Should be a complete selfie service portal and is far from that! ### 2/5 — Payslip *2020-02-24, version 2.0.4* Why have an option to view payslip while the feature doesn’t work.? Every time I click the view tab it wants to send the payslip as attachment. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*