# Sagicor Bank Barbados Limited — user reviews > 37 indexed App Store user reviews of Sagicor Bank Barbados Limited by Sagicor Bank (Barbados) Limited, rated 3.24/5 from 41 ratings. - Source: https://appshunter.io/ios/app/sagicor-bank-barbados-limited/id6444717416/reviews - App overview in markdown: https://appshunter.io/ios/app/sagicor-bank-barbados-limited/id6444717416.md - Rating breakdown: 5★ 18 · 4★ 1 · 3★ 2 · 2★ 5 · 1★ 11 ## Newest reviews (10 of 37) ### 4/5 — Nice App *2026-07-25, version 1.0.29(17)* Sometimes the app crashes and I need to call into the bank to have my passcode reset. Other than that I can perform almost all my banking task with this app. ### 3/5 — Update *2026-07-01, version 1.0.29(17)* My problem from transferring data from phone to phone it’s not allowing me to sign in it’s only letting make a new account app needs bug fixes ### 2/5 — Not great *2025-11-01, version 1.0.25(1)* Honestly a pretty poor app. Anytime you want to do a transfer you have to retype all the information. Every time! If you get a notification, if you don’t see it the same time, you will never see it again. It’s gone. The app thinks biometrics are occasional. So if you choose to use biometrics, most of the time you have to use your code. The best thing about this app is that it’s free ### 5/5 — The app is good *2024-09-19, version 1.0.20* The app is good ### 5/5 — So wonderful *2024-09-19, version 1.0.20* This app is the bomb ### 4/5 — Opening an account *2024-07-03* This takes a little time and you need to make a deposit before your card arrives in the post. A lot easier than queuing at a bank branch and being sent to another desk ! I already had a bank account in Barbados. When they changed debit cards they just voided the old cards without contacting customers, so people were left unable to access their funds until they visited their branch and spent hours waiting to see a manager. That’s not banking ! So I decided to open an account with SagicorBankLimited and see how this goes. As a new bank they should have no “non performing loans” so hope they do well on the lending side. ### 2/5 — So disappointing *2024-06-08* This app is bad. I mean disappointingly bad. You asked for TaxID but you don’t allow users to copy and paste in the field? Who tests these things? **Developer response:** Thank you for sharing your feedback with us Davinger. We truly appreciate your time and effort in doing so. For further assistance on this matter, please contact us at support@sagicor.bank. ### 2/5 — Alerts inconsistent *2024-02-18, version 1.0.16* With my settings I should receive alerts for all transactions. Sometimes I do and other times I don’t. ### 2/5 — I would not recommend this app to anyone *2024-01-25* The sign up experience to get an account and to start using it was the smooth and frictionless. However ever since that initial experience the app has been a disaster. I really wanted this to work because I like the concept they are using. However without a reliable app, the experience has been a nightmare. I wouldn’t recommend this app **Developer response:** Thank you for sharing your feedback with us Davinger. We truly appreciate your time and effort in doing so. For further assistance on this matter, please contact us at support@sagicor.bank. ### 2/5 — Certain features not working (iPhone 14 Pro) *2023-07-28, version 1.0.12* I have my card set to send me alerts whenever I use it and I get no alerts at all saying such and such was done with my card. Swiping from the virtual card to the master card or vise versa should not be so hard it takes a full swipe from one end of the screen to the other. When I press the settings icon only thing that works is log off, cardless transactions and ABM & Client Lounge , not even the give me feedback works when I press on it, when I press profile info does not open. I would appreciate if y’all really fix the alerts, I would like to be notified when certain things go on with my card. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can only login into one device! *2026-05-04, version 1.0.27(7)* Why can’t I login into another device as well as my mobile phone. There’s no option to login on my iPad, I keep getting the message that I’m already a customer. What’s the point of only being allowed to have the app on one device? In the event of loosing your mobile, there’s no website backup alternative either. ### 1/5 — Painful *2026-03-09, version 1.0.25(1)* I tried to sign up for an account a few years ago and the process didn’t work out. Now I need to try the process again and their system thinks I already have an account, so I can’t go through the process of trying to sign up again. Barbados banks require too much information for you to create an account. They make you jump through a lot of hoops only for the account to be a financial burden on your life in the long term. ### 1/5 — Unable to login *2026-01-16, version 1.0.25(1)* Currently there is no way to login to the app when you already have an account ### 1/5 — Log in *2026-01-16, version 1.0.25(1)* I’ve changed phones and I need a log in button or else I’d be signing up for a new acct , and now I have to use my old phone to see my balances ### 1/5 — Disgraceful - FRAUD! *2025-03-07, version 1.0.22* User beware!! The login button that you see in the screenshots DOES NOT SHOW UP. 2 years later and they still have not even acknowledged the issue / made any attempt to investigate or fix it. If you use this bank and you change your phone you run the risk of not being able to login to manage your account AT ALL. ### 1/5 — App works on android but not iPhone *2025-02-26, version 1.0.21* Cannot log into existing account on iPhone. It seems this problem existed for others as far back as a year ago ### 1/5 — No option to log in! *2024-06-25, version 1.0.18* The only option available is to become a client, but what happens when I’m already a client? There is no option to log into the app as an existing client! I see that persons have reported this issue over a year ago, but yet it hasn’t been fixed. Clearly the intent here is for persons to lose access to their money. ### 1/5 — Do better *2024-05-15* 1 year later and it still not possible to login to an existing account. The only option is ‘become a client’. When I first tried this app I refused to fund my account because of how unpolished, buggy and incomplete this app was, I simply could not trust it. Well the story is still no different today. If you have no branches, and this is the primary place your customers are interacting with their accounts it must be implemented significantly better than this. Hire a UX team and do it properly. **Developer response:** Good afternoon, We apologize for the lapse in responding and thank you for your feedback. ### 1/5 — Doesn’t work *2024-01-07, version 1.0.16* There is no option to login to an existing account the only thing popping up is become a client. ### 1/5 — False Advertising *2023-07-15, version 1.0.12* Why advertise “spend money abroad like a local” when you guys know we can’t even do international online purchases???, let alone using the Mastercard Debit outside of Barbados while traveling! That is beyond me. ## Most praised reviews (10 highest-rated) ### 5/5 — To score *2026-07-10, version 1.0.29(17)* I’m very happy to be a part of you bank so far I have no problem your on line banking is working very well an understanding it is very easy I like when you send out information when is going to down an back on line keep up the good work I look forward to keep being a happy customer thank you ### 5/5 — Good service *2026-07-03, version 1.0.29(17)* Fast, reliable service ### 5/5 — Easy and works well *2026-07-03, version 1.0.29(17)* No issues at all. Was easy to sign up and open accounts and transfers. ### 5/5 — Review *2026-07-02, version 1.0.29(17)* Love the online banking ### 5/5 — Excellent app *2026-06-27, version 1.0.29(17)* Seamless ### 5/5 — App not working for me *2026-06-27, version 1.0.29(17)* Downloaded the app all excited to get started clicked to open the app doesn’t open instead l get a blank screen and then it goes back to home screen. ### 5/5 — Awesome *2026-06-27, version 1.0.29(17)* Great service love it ### 5/5 — Best Bank Ever, Excellent Client Experience Team! *2026-06-26, version 1.0.29(17)* Easy to open an account, fantastic client experience team ALWAYS responsive. Joint account in seconds!! Forget the rest and use Sagicor Bank for the win. Real people with results. ### 5/5 — Highly recommend *2026-06-26, version 1.0.29(17)* Best interface little to no problems tbqh ### 5/5 — Nothing shows after login in latest update. Just the blurred background. Please fix asap *2026-06-12, version 1.0.29(17)* Nothing shows --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*