# Sagicor Jamaica eBank — user reviews > 40 indexed App Store user reviews of Sagicor Jamaica eBank by Sagicor, rated 1.60/5 from 72 ratings. - Source: https://appshunter.io/ios/app/sagicor-jamaica-ebank/id1047099046/reviews - App overview in markdown: https://appshunter.io/ios/app/sagicor-jamaica-ebank/id1047099046.md - Rating breakdown: 5★ 6 · 4★ 4 · 3★ 2 · 2★ 3 · 1★ 57 ## Newest reviews (17 of 40) ### 1/5 — App crashes when logging in *2025-01-05* For some reason, this app crashes whenever I attempt to enter my credentials to log in. I’m nit sure if this is an issue linked to the latest OS upgrade but it doesn’t happen on my ANDROID phone app. No other banking apps requiring log in that I have experience the same issue. ### 1/5 — . *2024-11-05, version 1.6.8* It’s Tike For The App To Be Updated. Useless!!! ### 1/5 — Interface needs a drastic make over!!! *2024-08-01, version 1.6.8* I think it’s about time that this app undergoes a serious make over. Even if this app is an extension of the website it does not need to look the way it does. The design is from the year 2000…. It is prehistoric. I think you are loosing alot of young people because of how this app is now. I see notifications about updates only to see the same interface. Get it fixed. It’s 2024 going 2025. This design is not cutting it. ### 1/5 — Very Disappointed *2024-07-29, version 1.6.8* Very poor service ### 1/5 — Desperate Need of an Upgrade *2024-07-02, version 1.6.7(2)* This App is outdated and in desperate need of an overhaul. This does not reflect well on the capabilities of the organization and is a potential deterrent. Kindly overhaul this App and do so immediately. ### 1/5 — Worst banking app in Jamaica *2024-06-19* Horrible and dated UX, no FaceID login. Sagicor should be embarrassed. ### 1/5 — Needs an upgrade *2024-06-07, version 1.6.7(2)* The app needs an update it is complete confusing and it looks downgraded to the other banking apps its completely weird atp ### 1/5 — Needs Updating *2024-06-04, version 1.6.7(2)* Cannot automatically login to app have had to use safari webpage to access account info. ### 1/5 — Utter garbage *2024-02-20, version 1.6.7(2)* Wish I could give it 0, would not recommend. Save with them, use Scotia for their app and mobile service ### 1/5 — Ms chin *2024-02-06* This app is total garbage. Sagicor makes too much money to have this garbage. Sagicor do better! ### 1/5 — WORST BANKING APP *2023-11-13, version 1.6.7(2)* Come on Sagicor! You guys gotta do better. App is so old fashioned and as you click back, It logs you out. And now you cant use password thats already saved in your phone ### 1/5 — The app needs updating *2023-10-28, version 1.6.7(2)* The user interface is like a screenshot from a browser. It need to be more modern. If you click go back it logs you out ### 1/5 — App will not open *2023-10-12, version 1.6.6* I don’t know how the app is since it will not open. When I select the app the screen says Login. Why it says this I don’t know, it is an unnecessary extra step that is not needed, just show the login page first. I mean what else am I going to do? When I click login the app closes. I have never been able to use it. ### 1/5 — crashes *2023-10-12, version 1.6.6* The latest update crash when I’m trying to log in. ### 1/5 — User interface *2023-10-11, version 1.6.5* The app seems like it’s mirroring a website instead of an actual app, it doesn’t seems uniformed. For now I’ll keep using the he website until the app is more user friendly. ### 1/5 — WORST BANKING APP *2023-10-11* Come on Sagicor! You guys gotta do better. App is so old fashioned and as you click back, It logs you out ### 1/5 — The app needs updating *2023-09-21* The user interface is like a screenshot from a browser. It need to be more modern. If you click go back it logs you out ## Most critical reviews (10 lowest-rated) ### 1/5 — Sagicor bank *2026-02-23, version 1.6.9 (8)* Needs to upgrade the banking app…it’s too poor..it really needs a GOOD UPGRADE PLEASE ### 1/5 — Sagicor Jamaica eBank *2025-10-10, version 1.6.9 (8)* Software not good ### 1/5 — NEEDS TO BE UPDATED *2025-10-01, version 1.6.9 (8)* It is 2025 why does the app look like this? Its super slow. The interface is useless. Seriously its a digital era, a banking app should not look like this. ### 1/5 — If i could give negative zero i would *2025-09-18, version 1.6.9 (8)* Its the worst bank app maybe in the world . ### 1/5 — Banking app *2025-08-12, version 1.6.9 (8)* This is probably one of the worst banking app in the region. It stayed analog when the competition went digital. The logins are antiquated and troublesome, getting information about your account and cards is a futile exercise. On a scale of 1-10 it’s a 0.000 ### 1/5 — Unreliable *2025-08-10, version 1.6.9 (8)* This app is not reliable there’s not much you can do on this app, this minute you can see how to log in the next you can’t see anything ### 1/5 — Embarrassing *2025-04-28, version 1.6.8* This “app” is about 10 years old and needs to be brought into the modern age. ### 1/5 — Garbage *2025-04-27, version 1.6.8* The overall bank is straight garbage, not to mention the app. It offers little to no service whatsoever. It took a week to open an account and another week just to get a temporary password to access my account, only to find out that the app is 100% trash. ### 1/5 — Not a real app. Just a website. *2025-02-26, version 1.6.8* It is not a real app like some other banks have in Jamaica. It basically just shows the website which you can open up in browser (which is more user-friendly). I check every few months to see if the app has been updated into something real, and I am disappointed each time. One day I hope they will develop a decent (modern) app. ### 1/5 — Horrid *2025-01-13, version 1.6.8* Garbage app - feels like this app was written by cheap developers a decade ago. Sagicor should be embarrassed. No FaceId login, UX doesn’t let you paste passwords. ## Most praised reviews (4 highest-rated) ### 3/5 — App crashes when logging in *2025-02-02, version 1.6.8* For some reason, this app crashes whenever I attempt to enter my credentials to log in. I’m not sure if this is an issue linked to the latest OS upgrade but it doesn’t happen on my ANDROID phone app. No other banking apps requiring log in that I have experience the same issue. ### 2/5 — Needs improvement *2025-10-05, version 1.6.9 (8)* Not pleased ### 2/5 — Needs Improvement *2023-12-05, version 1.6.7(2)* I gave 2 stars because the app isn’t completely useless. However the design is terrible compared to other banking apps. It’s like using Windows 98. What I hate most is that bank balance doesn’t seem to update in real time which is very confusing. Also when looking at the already hard to read transaction history it filters the dates in ascending order which is annoying because you then either have to scroll through multiple pages or filter individual dates at time. You get logged out if you accidentally hit the back button. Kmt ### 2/5 — Basic Banking App *2022-08-06* Glad to have received an e-mail to notify of update to App today…August 6th 2022; Looking forward to see what’s on offer apart from seeing my balance --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*