# Sagrada Familia Official — Your visit starts here!

> Official Sagrada Familia app for tickets, planning, and guided tours. (iPhone/iPad app by Sagrada Familia.)

- Source: https://appshunter.io/ios/app/sagrada-familia-official/id1570335095 (this page in markdown: same URL + `.md`)
- Developer: [Sagrada Familia](https://appshunter.io/developer/505934058)
- Category: Travel, Entertainment
- Price: Free
- Rating: 2.00/5 from 372 App Store ratings · 387 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 144 MB
- Languages: American English, Catalan, French (France), German (Germany), Italian, European Spanish
- Released: 2021-07-05
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sagrada-familia-official/id1570335095/reviews.md

## What is Sagrada Familia Official?

Your visit starts here!

Download our official APP and make the most of your visit.

Available in 6 languages: Catalan (CA), Spanish (ES), English (EN), German (DE), French (FR) and Italian (IT).

BUY TICKETS
We are official ticket vendors. Get your tickets and link them to the app so you can use them to get into the Basilica easily on the day of your visit.

PREPARE FOR YOUR VISIT
Stay up to date on the latest news with notifications and alerts, read over the rules, get answers to your questions before coming and prepare your visit with our artificial intelligence assistant.

ENJOY YOUR VISIT 
Our app includes a map of the Basilica for your visit, photos, the audioguide in 19 languages and access to AR, among others... Plus, you can use our AI assistant any time.
It is also available as a sign-guide in Spanish Sign Language (SSP), Catalan Sign Language (CSC) and International Sign (IS) and a descriptive audioguide in 3 languages: Catalan, Spanish and English.

An essential companion for your visit to the Sagrada Família!

## Key features

- Official ticket purchasing
- AI-powered visit assistant
- Interactive Basilica map
- Multi-language audioguides
- Augmented Reality (AR) features
- Sign language guides

## What do users think of Sagrada Familia Official?

Overall sentiment: negative

**Pros**

- 🚀 Great audio guide experience
- 📱 Convenient app integration with tickets
- 🎨 Visually appealing and intuitive interface
- 🌐 Multilingual support

**Cons**

- 🐛 Frequent errors and bugs when purchasing tickets
- 💳 Issues with payment processing and card compatibility
- 📥 Difficulty downloading or accessing audio guide
- 🔌 Poor performance on poor internet connections
- 🤔 Unintuitive app navigation and feature discoverability

**Commonly reported bugs**

- Inability to add tickets to digital wallets
- Inconsistent behavior when sharing or transferring tickets
- Frequent crashes and error messages during ticket purchase

**Most requested features**

- Allow ticket purchases without requiring app download
- Improve audio guide accessibility and integration
- Provide more detailed architectural and historical information
- Implement offline mode for audio guide

## Recent user reviews (10 of 387)

All indexed reviews: https://appshunter.io/ios/app/sagrada-familia-official/id1570335095/reviews.md

### 2/5 — Unfinished App

*2026-08-21, version 2.13.0*

Just like the church, this app is not completed. The audio guide was constantly stopping during the segments and then restarting when I hit play. Definitely took away from the educational experience.

### 1/5 — Audio guide fundamentally flawed

*2026-08-16, version 2.12.0*

The app worked fine for tickets, but the audio guide experience was so bad I stopped using it.   you have to keep your iphone awake while
listening.  If the screen goes off your audio stops.  When you start it again, it returns to the beginning of the section.  You are effectively a phone zombie if you're listening.  This defeats the purpose of such a beautiful space.

### 1/5 — Why?

*2026-08-16, version 2.12.0*

Downloading a whole app to visit a tourist attraction is ridiculous. 
The ticket has a link to the wrong app. The download process took far too long. And the app stopped playing audio so many times that I just gave up. Super frustrating. Just invest in headphones like every other place.

### 2/5 — Frustrating bloatware

*2026-08-15*

Frustrating that in order to try and buy tickets you have to download this bloated app that actually just opens web pages and isn’t really an app. It’s slow to load and cumbersome. 

And once you’ve gone through the hassle you find it’s sold out many weeks in advance. 

Deleted.

### 1/5 — Bezahlverfahren nicht auf dem Stand der Technik

*2026-08-11*

Bezahlung läuft immer auf Fehler—> unbrauchbar zum buchen

### 1/5 — Useless

*2026-08-07, version 2.12.0*

Have a tour today. Cannot find our tickets so unable to download the audio guide. What a worthless app.

### 2/5 — Fix audio playback

*2026-08-06, version 2.12.0*

Audio is constantly interrupted if the phone screen goes to sleep. This should not happen and isn’t hard to fix. If paused in this state, the section cannot be unpaused, it must be restarted from the beginning which is frustrating

### 2/5 — Audio Guide is glitchy

*2026-07-29, version 2.12.0*

It pauses every few seconds and needs to be reset, very frustrating

### 1/5 — Audioguid richtig schlecht

*2026-07-29*

Der audioguid stoppt während der Führung die ganze zeit und wenn man play drückt fängt es immer wieder von vorne an.

### 1/5 — Buggy App

*2026-07-25, version 2.12.0*

The app could do a lot more but what it does terribly, is it randomly pauses the audio guide. Then when you press play it reverts back to the beginning of the section. Eventually I just gave up and didn’t bother listening more. 

It would be great if you could change the voice and speed it up because it’s really slow. Such a bad app for 30 Euros. 

Place is beautiful - app not worth the download.

## Frequently asked questions about Sagrada Familia Official

### What does the Sagrada Familia official app do?

The official app helps you plan and make the most of your visit to the Sagrada Familia. You can purchase tickets directly, receive important news and alerts, and prepare for your visit with an AI assistant. It also provides a map, photos, audioguides, and augmented reality features during your visit.

### How do I buy tickets through the app?

The app serves as an official ticket vendor. You can purchase your tickets directly within the application. Once bought, you can link them to the app, allowing for easy access to the Basilica on the day of your visit.

### What languages are supported by the app?

The app is available in 6 languages: Catalan, Spanish, English, German, French, and Italian. Additionally, audioguides are offered in 19 languages, with specific sign language guides available in Spanish Sign Language (SSP), Catalan Sign Language (CSC), and International Sign (IS).

### Is the app free to download and use?

Yes, the app is free to download and use. While the app itself is free, you will need to purchase tickets separately to enter the Sagrada Familia. There are no in-app purchases or ads mentioned for the app's functionality.

### What features enhance the visit experience?

The app enhances your visit with features like an interactive map of the Basilica, photos, audioguides in multiple languages, and augmented reality (AR) experiences. The AI assistant can also be used at any time to answer questions and provide guidance.

## Version history (last 5 releases)

### 2.13.0 — 2026-08-19

Audio guide content has been updated with the latest information about the Sagrada Família.

### 2.12.0 — 2026-07-10

Audio guide content has been updated with the latest information about the Sagrada Família.

### 2.11.0 — 2026-06-30

Updated audio guide content for an enhanced experience.

### 2.10.2 — 2026-05-28

Updated audio guide content for an enhanced experience.

### 2.10.1 — 2026-05-27

Fixed an issue preventing new tickets from being linked in the app. Updated audio guide content for an enhanced experience.

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All apps by Sagrada Familia: https://appshunter.io/developer/505934058

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*