# Sahatna - صحتنا — user reviews

> 69 indexed App Store user reviews of Sahatna by Department of Health Abu Dhabi, rated 4.70/5 from 66 ratings.

- Source: https://appshunter.io/ios/app/sahatna/id6472413092/reviews
- App overview in markdown: https://appshunter.io/ios/app/sahatna/id6472413092.md
- Rating breakdown: 5★ 60 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 4

## What do users think of Sahatna?

Overall sentiment: mixed

**Pros**

- 👍 Centralized health records in one place
- 📱 Easy to use and navigate interface
- 🏥 Comprehensive medical history access
- ⚡ Quick appointment booking
- 🔒 Secure and trustworthy platform
- 👨‍👩‍👧‍👦 Family/dependent records management
- 📊 Organized health data display
- 🔔 Real-time notifications for results
- 💼 Professional and transparent service

**Cons**

- 🐛 App crashes and freezing issues
- ⚠️ Slow app performance
- 🔐 UAE Pass login problems
- 🌐 Language barrier (Arabic-only interface)
- 📄 Missing radiology/imaging reports
- ⏱️ Delayed result synchronization
- 📊 Limited report viewing (only 10 reports)
- ❌ Non-functional features and errors
- 📱 High phone storage consumption
- 🔄 Automatic logout issues

**Commonly reported bugs**

- App crashes on startup
- White/blank loading screen
- UAE Pass authentication failures
- Automatic logout from account
- Results not syncing after notification
- Lab results not displaying despite email confirmation
- Missing notifications for uploaded reports
- Incomplete data error messages
- App unresponsive and slow
- Results disappearing when new ones added

**Most requested features**

- PDF export and download functionality
- English language option
- Radiology/imaging report integration
- Medication delivery through app
- Full report export capability
- Prescription export option
- Consolidated view of all results
- Increased report storage capacity
- Language selection at app launch

## Newest reviews (18 of 69)

### 3/5 — مشكلة تقنية

*2025-11-02, version 2.8.2*

تحية طيبة،  أواجه مشكلة منذ أسبوع حيث يقوم التطبيق بالخروج بشكل تلقائي من حسابي...كما أن الفحوصات الطبية التي قمت بها لا تظهر في التطبيق

### 4/5 — اشعة

*2025-10-10, version 2.8.1*

توجد جميع التحاليل لكن لا توجد اشعة

### 5/5 — ‏شكرا جزيلا على خدماتكم المتميزة

*2025-10-09, version 2.8.1*

‏شكرا جزيلا على خدماتكم المتميزة

### 5/5 — Comprehensive

*2025-10-06, version 2.8.1*

Excellent Platform for all medical reports , easy , comprehensive and user friendly

### 5/5 — Impressive, informative

*2025-09-26, version 2.8.1*

I hope Dubai can have a similar app. Impressive in availing all my medical history in Abu Dhabi in one place. My previous diagnosis, my bookings and all my diagnostic results. Unbelievable

### 5/5 — Great app!!

*2025-09-25, version 2.8.1*

Easy to access and navigate! Great app

### 4/5 — Fantastic app

*2025-09-23, version 2.8.1*

Full marks to the team, job very well done!!!

### 5/5 — Good apps

*2025-09-22, version 2.8.1*

Easy to check result after doing medical check up.

### 5/5 — ثقة وامان وسرعة واحترافيه

*2025-09-19, version 2.8*

ثقة وامان وسرعة واحترافيه

### 5/5 — All

*2025-09-18, version 2.8*

Excellent service

### 5/5 — Great App

*2025-09-16, version 2.8*

Amazing app to access all health related data. It would be nice to add report export option to have it in pdf format. Or an option to export prescriptions, results, reports etc…

### 5/5 — Seamless and convenient

*2025-09-15, version 2.8*

I’m very happy with the app and how easy it is to access my medical records even the medication that I’ve even taken in the past should I need to go back and reference. Thank you

### 5/5 — Excellent app

*2025-09-10*

Excellent app to view all the medical reports in a single place for sponsor and dependents. Thanks to Sahatna

**Developer response:** Hi Sakthivel.p89, we're glad to hear about your positive feedback about Sahatna! We're committed to providing the best experience. If you need assistance or have any further feedback to share, please don't hesitate to reach out to us at contact@sahatna.ae or call our support center at 02 404 5550.

### 5/5 — Great

*2025-08-28*

This is a great initiative by the health department. This ensured transparency in medication and easy access to our medical history.

**Developer response:** Hi , we're glad to hear about your positive feedback about Sahatna! We're committed to providing the best experience. If you need assistance or have any further feedback to share, please don't hesitate to reach out to us at contact@sahatna.ae or call our support center at 02 404 5550

### 5/5 — Thanks

*2025-08-27*

Very useful

**Developer response:** Hi Anbooos, we're glad to hear about your positive feedback about Sahatna! We're committed to providing the best experience. If you need assistance or have any further feedback to share, please don't hesitate to reach out to us at contact@sahatna.ae or call our support center at 02 404 5550.

### 5/5 — Sahatna App

*2025-08-18, version 2.8*

Amazing get all your health records in one place just on finger tips

### 5/5 — Awesome app

*2025-08-13, version 2.8*

This app gives thorough access to one’s entire medical records. Good job 👏

### 5/5 — Very easy to use

*2025-08-11, version 2.8*

Its a very nice app thanks for always up to date messages after my check up

## Most critical reviews (10 lowest-rated)

### 1/5 — تطبيق بطي جدا

*2025-12-08, version 2.8.3*

التطبيق بطي جدا ولا يستجيب بسرعة يرجى حل المشكلة التقنية

### 1/5 — Unable to open the app

*2025-08-07, version 2.8*

The app keeps crashing when I open it. Deleted the app and re-downloaded but still the same

### 1/5 — Malafi was updated on time

*2025-07-28, version 2.8*

After moving to this App, my test results are not updated?! And notifications received that update is done but no new records available!?

### 1/5 — No added input

*2025-07-26, version 2.8*

I would personally rather use any other hospital app or use my messages through my phone number, there is not benefit from the application, cant even deliver my medication through it, i already view my results through my messages or a call from the hospital, half of the options available in the app dont work or have an error

### 1/5 — App not working

*2025-07-13, version 2.7.2*

App not working

### 1/5 — Please improve your application

*2025-06-19, version 2.7.2*

The malafi application was way better than sahatna the results always came out late and half of the results not provided I really hate this application and it’s consuming my phone capacity without any benefit from it.

### 1/5 — Patient

*2025-04-10, version 2.7.0*

The App do not have any information or services and not user friendly I can’t understand my report it’s miss

### 1/5 — Language

*2025-04-05, version 2.6.13*

How to change the language? Its useless if we cant change to english

### 1/5 — The app won’t work at all

*2025-04-02, version 2.6.13*

I updated the app and have been trying to use it since two days and it isn’t working

### 1/5 — Missing documents

*2025-03-27, version 2.6.13*

The app doesn’t show any notifications on the new reports or where to find it

## Most praised reviews (10 highest-rated)

### 5/5 — Wow!

*2026-04-08, version 2.8.6*

Congratulations and deep admiration to MOH for this app! It’s so convenient to be able to access and see all your health tests results in one place. ❤️

### 5/5 — Amazing App

*2026-03-17, version 2.8.5*

Sahatna App is an amazing tool for keeping your health needs and history in one place. Keep up the good work

### 5/5 — Simple and effective

*2026-02-27, version 2.8.5*

Effective app

### 5/5 — Excellent application

*2025-12-10*

Excellent and timely update

**Developer response:** Hi, we're glad to hear about your positive feedback about Sahatna! We're committed to providing the best experience. If you need assistance or have any further feedback to share, please don't hesitate to reach out to us at contact@sahatna.ae or call our support center at 02 404 5550.

### 5/5 — Excellent

*2025-11-05, version 2.8.2*

Amazing and all results on time, appreciate the continuous efforts to make our life safe and easy.

### 5/5 — Sahatna

*2025-11-04, version 2.8.2*

Great Application

### 5/5 — App not working

*2025-11-03, version 2.8.2*

Not working

### 5/5 — Perfect app

*2025-10-23, version 2.8.2*

Its wonderful application show every thing thanks for it

### 5/5 — I love this apps

*2025-10-11, version 2.8.1*

This application is very useful and easy to used. very organized

### 5/5 — Sahatna App

*2025-10-10, version 2.8.1*

I am satisfied with the app.. It’s very useful to keep my health records o track and also easy to book appointment and so on

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*