# SAIB

> Mobile banking app for accessing electronic banking services. (iPhone/iPad app by The Saudi Investment Bank.)

- Source: https://appshunter.io/ios/app/saib/id596038022 (this page in markdown: same URL + `.md`)
- Developer: [The Saudi Investment Bank](https://appshunter.io/developer/819242552)
- Category: Finance, Business
- Price: Free
- Rating: 1.60/5 from 96 App Store ratings · 115 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 28 MB
- Languages: American English, Arabic
- Released: 2013-02-20
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/saib/id596038022/reviews.md

## What is SAIB?

يسر البنك السعودي للاستثمار تقديم "التطبيق المدمج للهواتف الذكية" والذي يمكنك من الوصول إلى مجموعة كاملة من الخدمات المصرفية الإلكترونية.
اذا لم تكن عميلا للبنك السعودي للإستثمار، بامكانك تحميل التطبيق و الاستفادة من مجموعة من الوظائف و العمليات الاضافية.

خدمات التطبيق لعملاء البنك السعودي للاستثمار:
- الدخول لخدمة الانترنت البنكيه نسخة الأجهزة الذكية (فلكس تاتش) اينما كنت: الدخول لهذه الخدمة يكون عبر إستخدام اسم المستخدم و كلمة المرور الخاصة بخدمة الانترنت البنكية. بامكانك تنفيذ جميع العمليات البنكيه فوراً. و في حال لم تكن مسجلا بامكانك اتباع الخطوات الموضحة بعد الضغط على أيقونة الدخول.


دعم اللغتين: العربية و الإنجليزية.
----------------

The Saudi Investment Bank (SAIB) is pleased to introduce its new hybrid application that allows you to access the entire range of Internet Banking services via your smart device.
Furthermore non SAIB customers can install this application and benefit its additional functionalities.

SAIB customers’ application services:
- Login to your online mobile banking (FLEXX TOUCH): You can login via your existing online banking user credentials. You can perform any banking operation or transaction instantaneously. However, if you are not already registered, you can simply follow the steps on the registration page.



Languages: Arabic and English

## Key features

- Full range of electronic banking services
- Access via smart device
- Additional functionalities for non-customers
- Instant banking operations and transactions
- Online mobile banking login (FLEXX TOUCH)
- Supports Arabic and English languages

## What do users think of SAIB?

Overall sentiment: negative

**Pros**

- 💰 Good for international money transfers to India
- 🌐 Comprehensive range of banking services available
- 💳 Excellent international card with no fees
- 📱 Multiple service options accessible through app

**Cons**

- 🐢 Extremely slow and sluggish performance
- 🐛 Frequent crashes and freezing issues
- ❌ Constant login errors and authentication failures
- 🔧 Poor technical support and slow response times
- 😤 Outdated design and outdated technology stack
- ⚠️ Unreliable and unstable functionality
- 🔐 Excessive security measures hindering usability
- 📵 Frequent maintenance shutdowns and downtime
- 🎨 Poor user interface and user experience design
- ⏱️ Slow navigation between services
- 🚫 Incompatible with newer iPhone models
- 🔄 Requires frequent reinstallation to function
- 💔 Inferior compared to competitor banking apps

**Commonly reported bugs**

- Login screen freezes and shows 'Try Again Later' errors
- Technical issues when accessing card information
- Flex Safe activation fails with 'information not found' error
- Text input boxes unresponsive to touches
- Touch ID authentication token failure (vascoSDK.-4005)
- International transfer beneficiary feature broken
- Bill payment transactions fail to complete
- Multiple bill payments not processing
- App crashes when accessing cards
- Password reset returns 404 errors
- App logs out users unexpectedly
- Slow OTP/authorization code delivery
- App incompatible with iPhone X and newer models
- Display scaling issues on larger screens
- Recurring login issues after updates
- App hangs during end-of-day transaction processing

**Most requested features**

- Face ID/Touch ID biometric authentication support
- Quick PIN entry option for faster login
- Dark mode option
- Improved app speed and performance optimization
- Mobile number-based transfers
- Email-based transfers
- National ID-based transfers
- New beneficiary activation through app
- Support for latest iPhone screen sizes and models
- Apple keyboard auto-fill support
- Subscription/subscription management features
- Reduce 48-hour security hold period on transactions

## Recent user reviews (10 of 115)

All indexed reviews: https://appshunter.io/ios/app/saib/id596038022/reviews.md

### 1/5 — Terrible and not flexible

*2025-05-04, version 3.29.0*

U have to login many times just to recharge your visa.

### 1/5 — سوء لاحدود له

*2025-05-02, version 3.29.0*

اتوقع لو كانوا يقصدون انهم يخلون البرنامج بالسوء هذا ماقدروا.

### 1/5 — App performance and services

*2025-04-18, version 3.29.0*

One of the most worst application I ever used it. I cannot describe how horrible is this app. I feel I'm dealing with a software before 20 years.

### 1/5 — اسوا تطبيق

*2025-03-26, version 3.29.0*

اسوا بنك واسواء تطبيق فاشل كل مرة يعطي رسالة خطا معقد وغبي

### 1/5 — سيء جدا ..

*2025-01-21, version 3.28.2*

تخيل يتعطل التطبيق العام وتطبيق السفر و انت مسافر و لا خدمة عملاء حلّت الاشكال ولاشيء .. تنحط بموقف بايخ .. لا انصح ابداً

### 1/5 — التطبيق يحتاج تحسينات

*2024-12-25, version 3.28.0*

لماذا لا تتاح خاصية الدخول ببصمة الوجه FACE ID
لماذا لا يتم رفع مستوى الرشاقة في التطبيق، لأنه بطيء

### 2/5 — حسنوا التطبيق

*2024-12-25, version 3.28.0*

الرجاء تحسين التطبيق بطيء

### 1/5 — Login problem

*2024-12-11, version 3.28.0*

Try lot of time to login in iPad but always shows error

### 1/5 — التطبيق لايعمل

*2024-12-04, version 3.27.0*

هو كان بطيء بس الان لايعمل  تطبيق السفر افضل بمراحل  مع انه سابقا فيه بطء بس الواحد يخلص شغله

### 1/5 — تطبيق سيء وبطي وتكرار اخطاء اثناء الدخول

*2024-12-03, version 3.27.0*

Saeed

## Frequently asked questions about SAIB

### What does the SAIB app do?

The app provides access to a full range of electronic banking services for existing customers of the Saudi Investment Bank. Non-customers can also benefit from additional functionalities offered by the application.

### How do I log in to the mobile banking service?

SAIB customers can log in to the online mobile banking service (FLEXX TOUCH) using their existing online banking username and password. If you are not registered, you can follow the steps provided on the registration page within the app.

### Is the app free to download and use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

### What languages does the app support?

The application supports both Arabic and English languages, making it accessible to a wider range of users.

### Can non-customers use any features of the app?

Yes, non-SAIB customers can install the application and benefit from a set of additional functionalities and operations that are available to them.

## Version history (last 5 releases)

### 3.32.4 — 2026-03-20

General enhancements and bug fixes.

### 3.32 — 2026-03-16

في هذا الإصدار:
·         تحسينات عامة

In this release:
· General enhancements and bug fixes

### 3.29.0 — 2025-03-14

في هذا الإصدار:
·         تحسينات عامة

In this release:
· General enhancements and bug fixes

### 3.28.4 — 2025-03-10

في هذا الإصدار:
·         تحسينات عامة

In this release:
· General enhancements and bug fixes

### 3.28.3 — 2025-02-03

في هذا الإصدار:
·         تحسينات عامة

In this release:
· General enhancements and bug fixes

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## More apps by The Saudi Investment Bank

- [الهدى](https://appshunter.io/ios/app/id991612685)
- [SAIB easypay](https://appshunter.io/ios/app/saib-easypay/id1217386484)
- [SAIB Mobile](https://appshunter.io/ios/app/saib-mobile/id1468279909)
- [SAIB Corporate Currency Card](https://appshunter.io/ios/app/saib-corporate-currency-card/id1479004808)
- [SAIB Business](https://appshunter.io/ios/app/saib-business/id1487662265)

All apps by The Saudi Investment Bank: https://appshunter.io/developer/819242552

## Related topics

[saib](https://appshunter.io/ios/topics/saib) · [saib travel](https://appshunter.io/ios/topics/saib-travel) · [saib mobile](https://appshunter.io/ios/topics/saib-mobile) · [saib corporate currency card](https://appshunter.io/ios/topics/saib-corporate-currency-card) · [saib business](https://appshunter.io/ios/topics/saib-business) · [saiv](https://appshunter.io/ios/topics/saiv) · [saib bank](https://appshunter.io/ios/topics/saib-bank) · [saib mobile banking](https://appshunter.io/ios/topics/saib-mobile-banking)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*