# SAIL Mag — user reviews > 60 indexed App Store user reviews of SAIL Mag by Flying Media Group, LLC, rated 4.30/5 from 51 ratings. - Source: https://appshunter.io/ios/app/sail-mag/id687784986/reviews - App overview in markdown: https://appshunter.io/ios/app/sail-mag/id687784986.md - Rating breakdown: 5★ 39 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 7 ## Newest reviews (16 of 60) ### 1/5 — Horrible! *2016-08-14, version 1.0.19* I was excited to get my Sail issues on my new iPad. Sadly, I can only see the first issue of my year subscription. The second issue has yet to load. ### 1/5 — App doesn't work/no customer service *2016-07-12* I should have paid attention to the other reviews posted. I cannot access any new issues posted, and have repeatedly sent e-mails to customer service to resolve the problem- which they have repeatedly ignored. Don't waste your money. ### 1/5 — Download quit working *2015-08-21, version 1.0.19* App quit working even when buying another subscription. No support to fix issue. ### 1/5 — Not happy *2015-01-12* Stopped working with the release of IOS8 and still does 't work. Now asks to download newer version of the app - which doesn't exist. Emails for months to circulation go ignored. ### 1/5 — Unable to download issues *2015-01-10* Keeps telling me I need to update the app. Have just installed from App Store! ### 1/5 — Sail Mag *2015-01-09* I don't understand how SAIL Magazine can let is go so long. I called them three months ago and they said they were working on it. Don't they care that digital subscribers are paying them and not able to use their product. How can they be so incompetent to let this lag for so long, completely ignoring their readers and subscribers? ### 1/5 — Crooks *2015-01-07, version 1.1* these people flat out lie - I was told three months ago that the app would be fixed "very soon". Now I have paid for three more issues I can't read. Why doesn't Apple police this? ### 1/5 — Will not run *2015-01-06* This app does not work. I have some older issues on my ipad and it will not open them. ### 1/5 — Very bad app *2015-01-06, version 1.1* You should be ashamed for submitting such a bad product. I want my money back. ### 1/5 — Does not work *2015-01-01* Please get this app fixed it need a op date make it compatible with ios8 soon pl. ### 1/5 — Completely unusable *2014-12-31, version 1.1* Not able to download the current issue after countless attempts. Reinstalled app many times to no avail. Customer support at Sail of absolutely no help. Complete waste of time and utter disappointment. ### 1/5 — Do not buy Sail through this app *2014-12-23, version 1.1* It is the worst experience of a magazine I've seen. It won't let me download my purchases. I wish I had seen the other reviews before buying. ### 1/5 — Crooks. The app does not work! *2014-12-17, version 1.1* Don't buy the app. You will not be able to read any magazines. I am also a print subscriber and this is very disappointing. ### 1/5 — Mr *2014-12-15* The app does not work since the october issue. I can not download my magazines and no one from the magaine answered my requests for information. Terrible customer experience! ### 1/5 — Doesn't work *2014-12-05* How do I get my money back for the subscription I just purchased since it crashes when I try to open an issue. No response to my email to the company either ### 1/5 — No support *2014-11-27* I love Sail magazine and buy the hard copy. But I get over run with old magazines. So I thought to have the online version. But it just will not run. I cannot find anyone to complain to either. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2022-08-27* I’ve been an iPad subscriber for many years and all of sudden cannot access new issues, just old. Restoring doesn’t work, deleting the app and reinstalling just lost me access to old issues. ### 1/5 — Currently can’t use *2022-08-19* Have been subscribed for a few years now but suddenly can’t read issues. Restoring purchases doesn’t work. ### 1/5 — Worthless on an iPad Pro *2022-04-15* Upgraded to an iPad Pro. Now I can’t restore or sign in using my iTunes account. ### 1/5 — Crash and Burn *2019-05-06, version 2.3* Why do I keep trying with this magazine? The app crashes and closes out. I have to restart it and open from the front page. Completely frustrating. ### 1/5 — Don’t buy! *2018-09-04, version 2.3* Not formatted for an iPad... very poor experience. Cancelled auto renew as soon as I got it, but out 12.71... ### 1/5 — Can not download current issues. *2018-07-02* I can download old issues but not current. Very unhappy, customer service says need to try three times a day, I have tried three times a day for a week, still nothing. ### 1/5 — It’s the worst *2018-03-05, version 2.2* Issues only viewable upon initial download. Return to an issue and it’s just a white screen. Keep expecting updates to resolve the issue, but no. ### 1/5 — Requires you to buy electronic subscription *2017-12-31, version 2.0* I will delete this app because we have to pay for the electronic version in addition to my print version. Yeah, no. ### 1/5 — Have not got a clue! *2017-12-02* I pay the subscription, download the app and then silence. After two emails, I am told that my subscription starts in three months time. What a bunch of pillocks.. ### 1/5 — No Zoom! *2016-09-10* What is the deal with the development of this app? 1st we get buggy apps that don't work and this goes on for a year, we finally get a working app now the app no longer allows you to zoom and the text is horrible. I am guessing I must be one of a very few digital buyers at this point as everyone else has given up. Love Sail mag hate this crappy app! ## Most praised reviews (8 highest-rated) ### 4/5 — Thanks for the update, *2015-01-15* The latest update has arrived and I can't be happier. App works as promised, and presents Sail in stunning detail and design. ### 3/5 — UPDATED APP NOW WORKS!!!!!! *2015-01-15* UPDATE: Latest update now works on IPAD!!!!! Sail Magazine is no longer able to download my subscriptions on the IPAD. Now I see another with the same issue. Past reviews reveal that this app is unstable. Will not renew and will warn others. UPDATE: THE MAGAZINE IS STABLE UNDER NOOK APP ON IPAD. Buy from Barnes and Nobles. NOT iTunes . This app has been a rip off for a long time. In all fairness most likely from iOS 8.0.2. But still Active Interest Media are the thieves. Not Sail magazine. Staff sympathetic but the developers are lazy for allowing this to go on as long as this has been and truly do not see a happy outcome. Run like your hair is on fire from iTunes magazine subscriptions ### 3/5 — Fails to download *2014-09-21, version 1.1* The magazine starts to download but then fails, I've uninstalled and installed same problem. Then gets an error going into it. ### 3/5 — Disatisfied *2013-10-20* Since downloading the new app I cannot access my past downloads nor can I download the new magazine without starting a new subscription. ITUNES says it is a magazine problem and the magazine says it cannot do anything since I purchased the subscription through ITUNEs. The email address for the developer doesn't accept mail and a phone call to the developer said its not their problem. I've now cancelled my automatic renewal and will not renew my print subscription when it expires. ### 2/5 — Great magazine poor app *2019-03-23* Keeps quitting in unpredictable ways. Occasionally some issues don’t load properly. Can’t be shared with family sharing. ### 2/5 — Update pending, hence no new magazines *2016-07-19* Spoke with Tech Support today - my magazines stopped uploading 2 months ago. They tell me the app is being updated, as well as magazine uploads, so it'll be a while. Funny, you think they'd want to save the trees and environment and all.... ### 2/5 — Pretty basic magazine app - does not work with IOS 8 *2014-10-14* Was working up till I upgraded to IOS 8 and now it just crashes whenever I try to open a magazine. Reinstalling app did not work either. Now it just tells me to restart the app. ### 2/5 — Getting a little better, but still a long way to go. *2013-12-24* They Finally got the November and December 2013 issues up, with December only 1 month past the newsstand release, but much better then the 2 month delay of the November and October issues. There is still the issue of past subscribers losing the previous "paid" purchases of issues earlier then August 2013 when they switched their app company. Hopefully this gets resolved... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*