# Sainsbury's SmartShop — Scan & Bag as You Go > Scan and bag groceries while shopping, track total, earn points, and pay fast. (iPhone/iPad app by Sainsbury's.) - Source: https://appshunter.io/ios/app/sainsburys-smartshop/id976551005 (this page in markdown: same URL + `.md`) - Developer: [Sainsbury's](https://appshunter.io/developer/976550044) - Category: Shopping, Utilities - Price: Free - Rating: 4.80/5 from 379 App Store ratings · 330 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 48 MB - Languages: American English - Released: 2015-09-21 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sainsburys-smartshop/id976551005/reviews.md ## What is Sainsbury's SmartShop? The easier, speedier way to shop - simply scan & bag as you go, all whilst tracking your running total! Here's how: • Download the SmartShop app to register – you’ll need to have your nectar card ready • Save offers and earn Nectar points* • Scan items you want as you walk around the store • Pack your items as you shop • Pay in a flash and feel like a VIP at one of our SmartShop checkouts** Or pay with Apple Pay! You can use SmartShop on your mobile data or our free in-store WiFi, where available. To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’. WHAT OUR CUSTOMERS ARE SAYING • "Flawless! Quick, easy, simple to use" • “SmartShop has revolutionised my weekly shop” • “SmartShop was really convenient” WHAT THE MEDIA HAVE SAID “We were genuinely impressed at the ease and accessibility of the till-free shopping experience.” – The Independent “It was an incredibly easy process - and something that I, a tech savvy early adopter, would happily do again.” – Gizmodo UK “[…] the future works remarkably well.” – The Telegraph KEEP IN TOUCH If you have any feedback about the app or your SmartShop experience, please call us on 0800 234 6434. * Please note that you'll need to be a Digital Nectar customer and have opted in to the offers on the Nectar app to view them in SmartShop. You will need to sign back in if you have not been active for 14 days or longer. **SmartShop checkouts are not available in our mobile pay stores, as these are Apple Pay in-app payments only. ## Key features - Scan items as you shop - Bag items as you go - Track running total - Save offers - Earn Nectar points - Fast checkout - Apple Pay integration ## What do users think of Sainsbury's SmartShop? Overall sentiment: neutral **Pros** - 👍 Convenient and easy to use - 🚀 Quick scanning and checkout process - 💰 Applies Nectar discounts automatically - 📱 Integrates well with Nectar app **Cons** - 🐛 Frequent connectivity issues and app crashes - ⚠️ Unreliable scanning and item recognition - 🕰️ Longer checkout process due to random checks - 🔒 Concerns about security and potential for overcharging **Commonly reported bugs** - App fails to recognize Nectar card and account - Inconsistent scanning performance across devices - Basket issues like duplicate items and missing items - Checkout process not working in some stores **Most requested features** - Allow payment with gift cards and Nectar points - Improve integration between shopping list and basket - Add option to permanently skip onboarding instructions - Provide in-app receipts and transaction history ## Recent user reviews (10 of 330) All indexed reviews: https://appshunter.io/ios/app/sainsburys-smartshop/id976551005/reviews.md ### 1/5 — Error 34009 *2026-07-22, version 3.40.0* No longer able to use this due to the error code, it was really handy and better than using the handhelds, but cannot get the app to work anymore no matter what I do! ### 3/5 — fix change nectar card pls *2026-07-20, version 3.40.0* Cant able to change my nectar card !! also more too many errors pls fixxxxx ### 1/5 — Unable to setup *2026-07-09, version 3.39.1* Completely fed up with the app. It would appear after several months they’ve not yet ironed out the 34009 error on set up rendering it useless no matter what I do. Using iPhone 15 pro max and version 3.39.1 ### 1/5 — Heading to Waitrose instead *2026-06-30, version 3.39.0* Have been using smart shop for a lot of years. Today, it was as if I was a total stranger. It said scan my nectar card( which I no longer carry as I have ( had) smart shop. So I have voted with my feet. ### 3/5 — Glitchy *2026-06-26, version 3.39.0* When it works, it’s fab. Sadly, despite having internet connection it glitches and stops adding things and says there is no internet connection (bars are seen). It times out and wipes an entire shop leaving you to rescan everything that you’ve already bagged. Today was a total gem, I had scanned, it was buffering and when it loaded I checked the last 3 items. I thought yep they all scanned and then when at the checkout I got a random check one of the items hadn’t scanned. Meaning a rescan of the entire shop. I wish supermarkets would go back to the way they were before. ### 1/5 — Reduced items. *2026-06-16, version 3.39.0* Unable to remove reduced items from your basket. ### 1/5 — Rubbish signal *2026-06-11, version 3.39.0* Everytime I go to local store I have to reload the smart shop app. If the WiFi is working then the smart shop is very slow to load, many times the WiFi isn’t working and local store is in poor mobile signal area. ### 1/5 — Too slow *2026-06-07, version 3.39.0* When the app works it’s great. However as I typically spend 10 minutes walking around the store waiting for it to load whilst connected to the store wifi it is broadly pointless. ### 2/5 — Poor in store connectivity *2026-06-03, version 3.39.0* Great concept, but my local store has poor O2 mobile connectivity and very poor WiFi. Spending too long to connect on entry and laggy whilst shopping. Love it when it works. ### 1/5 — Lost the will to continue *2026-06-03, version 3.39.0* Ios26 iphone: Tried to register several times - each time shown a modal dialog demanding that I update. This goes to download page. Clicking update/open returns to the app with the modal dialog still up. This loop persists through swipe-closing the app etc. Eventually deleted and re-downloaded app. Got error 34104 during registration and decided I’d rather waste my time writing this than waste it trying to fix. ## Frequently asked questions about Sainsbury's SmartShop ### What does the Sainsbury's SmartShop app do? The app allows you to scan items as you put them in your basket, bag them as you go, and track your running total. This streamlines the shopping process, enabling quicker checkout at dedicated SmartShop checkouts or via Apple Pay. ### How can I earn Nectar points with SmartShop? You can earn Nectar points by scanning your Nectar card when registering for the app. Ensure you are a Digital Nectar customer and have opted in to offers on the Nectar app to view them within SmartShop. You may need to sign back in if inactive for 14 days. ### Is the Sainsbury's SmartShop app free to use? Yes, the SmartShop app is free to download and use. You can connect to the service using your mobile data or the free in-store WiFi where available. ### Where can I use the SmartShop app? You can use the SmartShop app in participating Sainsbury's stores. To check if your local store has SmartShop facilities, you can use the 'Find a SmartShop store' button within the app or visit the Sainsbury's website and apply the 'SmartShop' filter. ### How do I pay when using the SmartShop app? You can pay quickly at one of the dedicated SmartShop checkouts. Alternatively, you can pay directly through the app using Apple Pay. Note that SmartShop checkouts are not available in mobile pay stores. ## Version history (last 5 releases) ### 3.41.0 — 2026-07-24 We've added a new information message to SmartShop to make customers aware about the future move of SmartShop into the Sainsbury's app. ### 3.40.0 — 2026-07-20 Performance improvements and some changes to enhance your experience in the app. ### 3.39.1 — 2026-07-06 Performance improvements and some changes to enhance your experience in the app. ### 3.39.0 — 2026-02-13 Performance improvements and some changes to enhance your experience in the app. ### 3.38.0 — 2026-01-12 Performance improvements and some changes to enhance your experience in the app. ## Apps similar to Sainsbury's SmartShop | App | Rating | Price | Category | | --- | --- | --- | --- | | [Walmart: Shopping & Savings](https://appshunter.io/ios/app/walmart-shopping-and-savings/id338137227) | 4.8 (18,253,141) | Free | Shopping | | [Gumtree – Buy & Sell](https://appshunter.io/ios/app/gumtree-buy-and-sell/id487946174) | 4.7 (1,156) | Free | Shopping | | [M&S - Fashion, Food & Homeware](https://appshunter.io/ios/app/m-and-s-fashion-food-and-homeware/id538410698) | 4.8 (3,752) | Free | Shopping | | [Waitrose & Partners](https://appshunter.io/ios/app/waitrose-and-partners/id1346064128) | 4.9 (1,109) | Free | Shopping | | [Ocado - Online Grocery](https://appshunter.io/ios/app/ocado-online-grocery/id1552379398) | 4.8 (250) | Free | Shopping | | [Iceland Bonus Card](https://appshunter.io/ios/app/iceland-bonus-card/id1545925055) | 4.8 (24) | Free | Shopping | ## More apps by Sainsbury's - [Sainsbury's Groceries](https://appshunter.io/ios/app/sainsburys-groceries/id1086056964) All apps by Sainsbury's: https://appshunter.io/developer/976550044 ## Related topics [nectar sainsburys](https://appshunter.io/ios/topics/nectar-sainsburys) · [smart shop](https://appshunter.io/ios/topics/smart-shop) · [smart shopping](https://appshunter.io/ios/topics/smart-shopping) · [nectarhr](https://appshunter.io/ios/topics/nectarhr) · [nectar](https://appshunter.io/ios/topics/nectar) · [smart shopping scanner](https://appshunter.io/ios/topics/smart-shopping-scanner) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*