# Sainsbury’s Travel money Card — user reviews

> 139 indexed App Store user reviews of Sainsbury’s Travel money Card by CURRENCY EXCHANGE CORPORATION LIMITED, rated 5.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/sainsburys-travel-money-card/id1489603566/reviews
- App overview in markdown: https://appshunter.io/ios/app/sainsburys-travel-money-card/id1489603566.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of Sainsbury’s Travel money Card?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🚀 Convenient for travel
- 🚀 Secure way to access funds
- 🚀 Competitive exchange rates
- 🚀 Useful app with good features

**Cons**

- 🐛 App crashes and glitches
- 🐛 Issues with topping up/loading money
- 🐛 Unreliable when needed most
- 🔋 Inactivity fees
- 🔒 Lack of Apple Pay support

**Commonly reported bugs**

- Disappearing transaction history
- Incorrect balance display
- Login issues and forgotten password problems

**Most requested features**

- Integration with Apple Wallet
- Ability to remove unused currencies
- Improved customer support responsiveness

## Newest reviews (12 of 139)

### 2/5 — Great when it works

*2026-05-26, version 8.0.0*

9 times out of 10 when I want to check my balance I can’t login. It wants to send me a link to reset my password which I have not forgotten. If I do login, it wants to send me a one time password because it is the first time I’ve logged in on this device which is nonsense. I’ve had no problems using the Card, yes it’s a good way to travel using the local currency. But the app definitely needs some attention.

### 3/5 — Almost

*2026-05-21, version 8.0.0*

This needs apple pay and it will be perfect. Apparently apple payments have ‘been coming’ for the last two years. Sort it out Sainsbury’s!!!!!!!

### 3/5 — Travel Money Card

*2026-04-02, version 8.0.0*

I have had a lot of trouble loading extra money on my card. I wanted to add on euros but it decided I was Australian and wanted to pay in Australian dollars 
I live in UK and wanted to pay in GB. It didn’t give me any choice.

### 3/5 — Apple Pay

*2026-03-31, version 8.0.0*

It’s 2026 and you still can’t add this card to Apple Pay.

### 4/5 — Travel card

*2026-02-20, version 7.0.0*

The card works fine and easy to use.

There are a couple of problems.

I got charged double for a transaction, and I phoned up the customer support ( they were really  helpful ) the next day the transaction had been solved…

A couple days later my card kept on getting declined… Luckily I took multiple travel cards.

I phoned again because I had a positive balance.

Costumer support we’re also confused, they added up what I spend and what the account currently held and I still had a positive balance.

A day later I randomly had -75 GBP, it was a prepaid card… how can you have a negative balance. Costumer support said it was the apps issue….

But the card still was being declined for a difference currency.

All in all it was a waste of time sorting the money out. I used a different card because it was easier.

### 5/5 — Quick and safe

*2026-01-07, version 6.0.0*

So easy to transfer money this way. No issues of carrying it around with you.

### 3/5 — Wallet

*2025-12-29, version 6.0.0*

Not a bad card, but cannot believe it does not have wallet capabilities

### 5/5 — Really easy to use

*2025-11-15, version 6.0.0*

Secure but usable

### 5/5 — Easy to use

*2025-10-17, version 6.0.0*

A must for travel. Easy to add cash. Easy to transfer currencies.

### 5/5 — Great Little Card

*2025-09-25, version 6.0.0*

This card can be used pretty much anywhere and is as good as a debit card. 
Safe and easy to travel with your money and so easy to convert to the currency needed. 
Wouldn't be without it!

### 3/5 — Straightforward, but…

*2025-09-23, version 6.0.0*

Very easy to use to top up, however the rates online let you add Nectar for a better rate and the card feature does not. It appears I’d have to cancel my current card and then order a new one online if I wanted to include Nectar. If only the staff discount code given to colleagues cor travel money could work as well.

### 4/5 — Money card

*2025-09-11, version 6.0.0*

Great money card and easy to use. Shame it is incompatible with Apple wallet

## Most critical reviews (10 lowest-rated)

### 1/5 — Tx and Top Up impossible to top up using a UK debit card. Very dissapoining and no customer service

*2026-06-26, version 8.0.0*

Frustratingly difficult

### 1/5 — Woeful

*2026-06-20, version 8.0.0*

Logging in is totally random and using biometrics is pointless cos it always insists on 2FA! Terribly written in desperate need of a total upgrade

### 1/5 — Delayed top up

*2026-05-06, version 8.0.0*

It took over 2 weeks and several phone calls and work before my £500 was added to my account. Disappointed in the service and instructions I was given by customer service. Doubt I’ll continue to top up again and will use another provider.

### 1/5 — Euro Rate

*2026-03-18, version 7.0.0*

Added money to my card and got a lower rate than one advertised all over Facebook

### 1/5 — Takes money without agreement

*2026-03-03, version 7.0.0*

Started charging £5 per month without me knowing or agreeing

### 1/5 — Really Annoying

*2025-11-02, version 6.0.0*

It’s really not clear how to use this app, it is not at all intuitive and doesn’t have clear structures. I absolutely would not recommend the app in any way

### 1/5 — Sainsbury’s travel card

*2025-10-26, version 6.0.0*

Really unreliable when you need it most traveling won’t bother to load money on it again as it locks you out of account can’t see your transactions or balance. Not the first time this has happened.

### 1/5 — Not displaying transactions

*2025-09-23, version 6.0.0*

Been working fine for the first week then we noticed the transactions in app disappearing that we used. Logged onto the website and they’re all there??

### 1/5 — God awful tech

*2025-09-04, version 6.0.0*

Card usage is fine abroad, however the technology to access card info/upload currency is absolutely dire. App is always 50/50 if it works or not. Endless issues in the 5 years I’ve used the product. Customer service line is terrible, so nothing gets fixed. Get it sorted Sainsbury, you’re behind the market.

### 1/5 — App doesn’t work

*2025-08-31, version 6.0.0*

Tried putting this card in a cash machine and wouldn’t work, then the app didn’t work when I tried to top up, just use cash and cut out the middle man

## Most praised reviews (10 highest-rated)

### 5/5 — Good but needs more features

*2026-06-29, version 8.0.0*

Should be able to add to wallet and top with Apple Pay

### 5/5 — Easy!

*2026-06-19, version 8.0.0*

Easy to use, easy to navigate, easy to top up!

### 5/5 — Top banking app

*2026-05-12, version 8.0.0*

Works really well and so easy to use with all transactions available. Notifies of every spend

### 5/5 — Easy card to use!!

*2026-04-05, version 8.0.0*

Top up any time anywhere. Card taken in all countries and most retail locations and restaurants

### 5/5 — The Best

*2026-02-27, version 7.0.0*

I find this to be the best travel card to have, easy and quick to top up, better rate than competitors

### 5/5 — Travel to Oz

*2026-02-17, version 7.0.0*

Got the Sainsbury travel card when we had an extended holiday in Australia. We changed what we didn’t spend into Euros and have used it several times in Spain since, topping up throughout the year as a way of saving!

### 5/5 — Very useful

*2026-02-07, version 7.0.0*

So useful being able to make a transaction using one’s iPad.

### 5/5 — Travel money

*2026-02-05, version 7.0.0*

I have used this card several times and I would recommend it. It is easy to transfer UK£’s or Euros from your own account.

### 5/5 — Sainsburys travel money card

*2026-02-04, version 7.0.0*

Excellent. No problems in any supermarkets or restaurants on holiday in Europe

### 5/5 — Perfect!

*2026-02-04, version 7.0.0*

So easy to manage via the app, wouldn’t be without it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
