# Sakra Patient App — user reviews

> 19 indexed App Store user reviews of Sakra Patient App by Takshasila Hospitals Operating Private Limited, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/sakra-patient-app/id1603020404/reviews
- App overview in markdown: https://appshunter.io/ios/app/sakra-patient-app/id1603020404.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (7 of 19)

### 1/5 — SCAM App : Be careful

*2024-04-26, version 4.56*

APP has offer different services following options for payment, or sharing personal details, under false pretences. Once payment received, Hospital deny receiving any payments.

### 1/5 — App not working

*2023-12-05, version 4.55*

Latest App version has stopped working

### 1/5 — No otp received

*2023-06-23, version 4.51*

Pathetic

### 1/5 — Never received the OTP to login

*2023-05-29, version 4.50*

Airtel says the provide is not legally registered with DoT to send SMS thus Airtel blocks the otp sms. Please do the needful. They say:

As per the TRAI directive, all organizations involved in sending bulk messages needs to be registered with DLT portal else the SMS’ will be blocked.

### 1/5 — Long queue even after appointment

*2022-10-12, version 4.46*

Had to wait for more than an hour even if we had booked appointment in a week advanced, reached hospital before the time of appointment. 
Felt like staff entertained their known people on priority.
In short I had very bad news experience after making appointment.

### 1/5 — Not fully functional

*2022-09-14, version 4.45*

App doesn't have any sync of medical reports
Cant book online consultantion. 
If we touch radio buttons app will crash n closed down

### 1/5 — Missing Names

*2022-07-11, version 4.43*

I changed my primary contact number at the hospital today to my other phone number. But the app does not show the update patient list on the updated number.

## Most critical reviews (10 lowest-rated)

### 1/5 — Cannot book consultation

*2026-07-09, version 4.79*

The app keeps crashing every-time we try to book a consultation. Completely useless app.

### 1/5 — Pathetic App Experience. You will never be able to book any appointment via app

*2025-12-14, version 4.76*

I have been using everytime iOS app to book consultation. Every time it says it couldn’t not be booked. 
This is very bad app experience . I taught Sakra is a world class hospital but app is hopeless and cannot book appointment at our convenience. Not sure if review is also taken seriously . I had already given earlier .
Japanese company along with Indian alliance is such poor app is released not sure how customers can choose further to take action on booking appointment and so is the records upload is not good.

### 1/5 — Patient App

*2025-08-19, version 4.70*

What nonsense in app naming

### 1/5 — Poor experience

*2025-05-25, version 4.69*

No switch profile option while checking Reports . Due to that can not see my reports web portal also breaking

### 1/5 — iOS application issue

*2025-04-26, version 4.68*

I feel the app is not good once it comes to iOS (Apple phone). Even I have downloaded latest app update, Application is frequently crashing when you click to see reports or trying to do any activity requires lot of improvements.

### 1/5 — Very poor app design

*2024-12-30, version 4.63*

Very poor design. My number is registered with two patients (myself and my daughter) and the app is not able to log me in coz of it. Its says profile found but doesn’t log me in.

### 1/5 — Otp is not being sent to mobile app

*2024-11-23, version 4.63*

OTP is not being sent to mobile no.

### 1/5 — OTP is not getting generated

*2024-11-23, version 4.63*

The OTP is not at all getting generated even after resending OTP requests many times

### 1/5 — Not receiving OTP

*2024-11-23, version 4.63*

As Airtel user I am not getting any OTP

### 1/5 — OTP not working

*2024-11-21, version 4.63*

Not getting OTP

## Most praised reviews (2 highest-rated)

### 5/5 — Services

*2023-07-11, version 4.51*

Very well process with the helpful staff.
Got very good services.
Good facilities for the in patients.

### 2/5 — Does not work for appointment booking

*2025-08-02, version 4.69*

App gets stuck while booking appointment and need to wait for half an hour to retry in app or call the hospital for booking appointment.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*