# Salata Salad Kitchen — user reviews > 153 indexed App Store user reviews of Salata Salad Kitchen by Salata Holding Company LLC, rated 4.30/5 from 896 ratings. - Source: https://appshunter.io/ios/app/salata-salad-kitchen/id1514026040/reviews - App overview in markdown: https://appshunter.io/ios/app/salata-salad-kitchen/id1514026040.md - Rating breakdown: 5★ 638 · 4★ 76 · 3★ 53 · 2★ 37 · 1★ 92 ## What do users think of Salata Salad Kitchen? Overall sentiment: neutral **Pros** - 🚀 Easy to use app - 👍 Convenient for ordering - 🚀 Quick service - 👍 Fresh and delicious food - 👍 Friendly staff - 👍 Great rewards program - 👍 Lots of customization options **Cons** - 🐛 Issues with the app not saving favorites or order history - 🐛 Inability to edit orders after they are placed - 🐛 App crashes or has errors - 🐛 Automatic tip added without user's consent - 🐛 Slow or unresponsive app performance - 🐛 Difficulty logging in or creating an account **Commonly reported bugs** - App not saving favorites or order history - Automatic tip added without user's consent - App crashing or having errors - Issues with logging in or creating an account **Most requested features** - Ability to edit orders after they are placed - Option to turn wraps into salads - Improved rewards program with better value - Ability to track order status within the app - Integration with mobile payment options like Apple Pay ## Newest reviews (13 of 153) ### 3/5 — Love Salata but only for pickup *2026-06-04, version 25.14.2025121801* Delivery sucks. Needs to have a way to comminicate with the delivery driver. Every time I get it delivered my food is missing because the driver never follows instructions ### 2/5 — A Reward Let Down *2026-04-14, version 25.14.2025121801* I like eating at Salata, but the rewards system is honestly a letdown. Expiring points completely defeats the purpose of a loyalty program. If I’ve already spent money to earn those points, why am I being rushed or penalized for not using them fast enough? That’s not rewarding loyalty that’s controlling it. I go here regularly and still lose points because of the expiration window, which makes no sense. A real loyalty system lets customers stack rewards over time. This setup just makes the app feel useless and, if anything, discourages me from using it at all. If the goal is to build long-term customers, this isn’t the way to do it. ### 4/5 — Rewards, I’m Grateful *2026-04-02, version 25.14.2025121801* I love salad and healthy eating. I use the app at check out for rewards. Suggestion: 1. add rewards barcode to Apple wallet for easy access. 2. Show how many points are earned per purchase 3. Offer more rewards options.More ways to spend points. A free drink, a free cookie, a free protein. ### 2/5 — Meh *2026-03-02, version 25.14.2025121801* When I first started ordering from Salata, I loved their salads and wraps; they were always so fresh and tasty. But recently, their service AND food has been less than stellar. I almost always never get any utensils to eat with and because I usually order from work, I just don’t have silverware on hand. Then there’s the forgotten toppings. They forget to add tomatoes, cucumbers, chickpeas, carrots, eggs, pasta and even the croutons or sesame sticks. The lettuce is sometimes brown and wilted and they’ve even forgotten my drink. Today was my last day ordering from them because yet again, they forget some of my toppings and silverware. They lost a loyal customer for good this time. I’ll try another establishment who cares about the customer and gives great customer service as well. ### 5/5 — God sent *2026-02-23, version 25.14.2025121801* Salata is genuinely the best salad place i’ve ever been to and every time i eat there i lowkirkuinely ascend to heaven every bite. it’s so affordable and so good. if you believe in a god or multiple gods they fr put this food together with their bare hands ### 5/5 — Texas A&M University Salata *2026-02-12, version 25.14.2025121801* The staff is amazing !!! They are the sweetest and the food is always delicious! <3333 ### 5/5 — Deliciosas ensaladas y los empleados muy buenas personas te atienden bien bonito💖 *2026-01-19, version 25.14.2025121801* Uno de los mejores lugares con las ensaladas mas deliciosas en todo charlotte NC 💖 ### 5/5 — LOVE *2026-01-15, version 25.14.2025121801* I WOULD ORDER EVERYDAY IF I COULD AFFORD TOO! ### 3/5 — Unable to save favorites *2025-11-29, version 25.13.2025101503* I like using the app to order and pick-up via drive through. Only issue is with saving favorites. No matter what I do, there isn’t an option to save my favorite creations. The ‘favorites’ tab is forever empty. There isn’t an option to save favorites before or after ordering. No heart icon, no save, nothing! Fix this please! ### 5/5 — Food *2025-11-06, version 25.13.2025101503* Excellent establishment ### 2/5 — Little value, if any to the app *2025-10-26, version 25.12.2025092402* As others have pointed out, and I agree also, it’s really not much point or value in using the app. Any savings are way too slow accumulated. And the ordering ahead? That’s pretty much a zero some game.. I mean, they are very efficient there. If I walk in and order and go through that process, it seems to be the same amount of time (and sometimes maybe a little bit faster than if I had ordered on the app). … and waited between walk-in customers and somebody there to help me get my premade app order AND to check out. So yeah, they’re fast and efficient, but it’s at the checkout is where things kind of get bogged down since they don’t seem to have enough people to keep somebody at the register and so I sometimes get left waiting while they work down the line of the walk-in’s first. Point is you either wait in line as a walk-in or you wait to check out - what seems to be about the same timeframe either way. ### 5/5 — Love their food! *2025-10-24, version 25.12.2025092402* Not a perfect rewards system but the food is always fresh and delicious! I’ve been ordering from Salata for years and I’ve only had 1 bad salad. That exceeds all other restaurants I’ve been to. Great healthy choices for lunch and dinner. It’s very expensive but it’s always good. ### 5/5 — Good rewards *2025-10-05, version 25.12.2025092402* I always received discounts on my orders. My order was a total of $17 or more and I remembered paying only $5 . ## Most critical reviews (10 lowest-rated) ### 1/5 — App was made by idiots *2026-07-10, version 25.14.2025121801* Sign up require mandatory address, email (apple’s hide my email doesn’t work), birthdate. Whats next? SSN? Background check? Stop making it difficult to order a salad. ### 1/5 — Terrible app *2026-06-10, version 25.14.2025121801* First off you can’t even look at the menu without logging in. Then if you try to login and can’t remember your password, you never get a reset password link. If you try to create a new account, it won’t let you because the phone number is associated with an existing account. Creating an account might as well require a DNA sample. You have to provide a FULL home address, FULL DOB and HAVE to opt in to receive their marketing emails, which I’m pretty is a compliance issue. Once you finally get registered …just build your own salad. Don’t bother selecting one the named ones like the “southwestern salad”, you’ll still have to select every item you want on it. The app is very time consuming and I could’ve driven to the store and ordered by the time I got done. ### 1/5 — Terrible place of business *2026-05-18, version 25.14.2025121801* There app had an error. I called them to fix it. They acknowledged the error then said they could not fix the issue or make it right any way essentially taking my money for nothing. Do not go to this restaurant. They do not deserve business. ### 1/5 — HELP! App won’t allow me to set up account *2026-04-22, version 25.14.2025121801* I have entered my info multiple times to set up account but each time after entering password the app won’t allow me to proceed & set up my account. I assume password is last step. ### 1/5 — It takes so long to make an account *2026-02-28, version 25.14.2025121801* I tried making an account, but it says I’ve already got an account with that number and stuff and it deletes everything, and ordering from the website is a nightmare as well because the cart is covered ### 1/5 — Always late *2025-11-17, version 25.13.2025101503* I got a cancellation text from the store. I went to get food elsewhere, then I got another text saying my order was confirmed. Now I’m stuck with 2 lunches. I need my money back ASAP. ### 1/5 — DO NOT ORDER FROM 1600 LOUETTA PINES THEY PUT HAIR IN YOUR SALAD *2025-10-03, version 25.12.2025092402* DO NOT ORDER FROM 1600 LOUETTA PINES THEY PUT HAIR IN YOUR SALAD AND DO NOT REFUND YOU OR GIVE YOU A REMAKE OF YOUR PURCHASE. ### 1/5 — More work then it’s worth *2025-09-22, version 25.12.2025090201* Not a very good reward system, point system, or even worth utilizing for the ordering system. Love eating here, and has become one of my go to’s when I need a pick-me-up. But I’ve never used such a pointless reward system? Get like 2$ off every 10 visits? I can’t name a restaurant that has a less utilized reward system. I feel similar to ordering with it. The workers are so quick it doesn’t make a difference whether or not I use the app or just order in person. ### 1/5 — FIX THE ISSUES *2025-07-12, version 24.18.2024120602* This app is constantly having issues! Can’t even order tonight because it’s not working and keeping’s erroring out! So useless! Please fix this nonsense. ### 1/5 — They don’t save your address *2025-06-11, version 24.18.2024120602* They’re always deleting my address it’s a huge inconvenience… make your app remember jfc ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome food! *2026-08-07, version 25.14.2025121801* The staff is always friendly and the food and custom made drinks are the bomb! ### 5/5 — Ensalada *2026-08-06, version 25.14.2025121801* Si tendría que recomendar un lugar de ensaladas definitivamente sería aquí es súper delicioso súper rico ayer fue la primera vez que comí ahí y estaba demasiado pero demasiado rico ### 5/5 — Love ❤️ *2026-07-27, version 25.14.2025121801* Best salads ever! And the reward program really makes a difference thank you Salata! ### 5/5 — The best!!!! *2026-07-24, version 25.14.2025121801* I recommend 100% this SALATA SALAD KITCHEN the best salad ever .Every other day i always get this salad bec. Its really good!!! The staff very friendly…❤️❤️❤️ ### 5/5 — So GOOOOODD *2026-06-08, version 25.14.2025121801* I genuinely love this app so much and the food was delicious! The app is straightforward to use ### 5/5 — Best way to get veggies *2026-06-03, version 25.14.2025121801* I have never had a problem until today. Cucumber was on my order and I absolutely despise them. I’m not going to let the mistake of an employee ruin my night but the employee needs to pay attention to the customer. If I were allergic then this would be catastrophic. SIMPLY PAY ATTENTION ### 5/5 — How Salata is awesome *2026-05-13, version 25.14.2025121801* The good things about Salata is that when you walk in to the restaurant, the people behind the counter greet you and welcome you in. The next good thing about Salat is that the food is delicious, if you are a big eater I suggest you get the large, but if you don’t eat a lot I suggest you get the small. The only thing I don’t really like about Salata is how expensive it is, my mom took me and my brother to Salata my brother got a wrap and me and my mom got salads, my mom paid almost 80$ for that meal. Just wanted to give you all a little preview before you went. Also big shoutout to my mom for paying for that meal. Have a blessed day, may God be with you. ### 5/5 — Awesome Staff, Healthy Food! *2026-04-05, version 25.14.2025121801* This is one of my favorite places to get food at! The staff is very kind, and I get to customize my order each time I go there. Truly grateful! ### 5/5 — Salata in Cibolo *2026-03-31, version 25.14.2025121801* This location has THE BEST staff of any restaurant I’ve been to in a long time. It isn’t even a one off,it’s every single visit and it amazes me how polite and friendly each and every one of them are. Whatever they do,it is obvious their team has pride in the job and I will continue to visit this location. ### 5/5 — Easy to use & worthwhile! *2026-03-20, version 25.14.2025121801* I love Salata so what better than an app that sets me up to get discounts! Easy to use and rewarding! I recommend! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*