# Salem’s Fresh Eats — user reviews > 24 indexed App Store user reviews of Salem’s Fresh Eats by Salem's Management Company LLC. - Source: https://appshunter.io/ios/app/salems-fresh-eats/id1387583289/reviews - App overview in markdown: https://appshunter.io/ios/app/salems-fresh-eats/id1387583289.md - Rating breakdown: 5★ 16 · 4★ 2 · 3★ 3 · 2★ 4 · 1★ 14 ## Newest reviews (5 of 24) ### 2/5 — Malfunctioning App *2024-02-09, version 23.23.2023112702* Everytime I open the app to order food or to check the menu its always saying error. I go to my profile it says error and doesnt load it. It barely loads anything. The food is delicious but the app is annoying. ### 2/5 — Can never get points *2023-11-16, version 23.21.2023101101* Every time I try to log in into my account to earn points, the app believes I’m making a new account. The rewards system needs refreshing, and the ordering system should be on the app, and not in an external link in Safari. ### 2/5 — Rewards *2023-10-17, version 23.21.2023101101* I hate how I have to say my phone number out loud at the window for points. It should be easier like a scan code or code number. ### 2/5 — Can’t even order *2023-01-17, version 22.14.2022090501* Whenever I open the app, select order now, and choose a location, it always says “No restaurants matching that store reference.” Even though I’m obviously choosing a valid open location. So I can’t even view the menu because of this error. Also the app overall is very awkward and clunky. ### 2/5 — Delayed order *2021-07-07, version 20.24.2020041009* The app is good. But the store doesn’t start making my food until I arrive 15 minutes later to pick it up. Defeats the purpose of ordering ahead. Same again tonight ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken garbage *2026-02-02, version 25.20.5* This app doesn’t function at all. Completely avoid. ### 1/5 — Really bad created app, no time spent creating it *2025-07-28, version 25.18.2025072301* This restaurant needs a lot of work, it’s dirty all the time, the customer service was terrible. they ignored me half the time they make you pay for EVERYTHING you might as well charge for the little ketchup packets as well… ### 1/5 — Never works *2023-10-23, version 23.21.2023101101* I can never order from the app. I go to the restaurant and place an order and there is not a place for me to enter my receipt information ### 1/5 — App crashes immediately *2023-09-24, version 22.17.2022122801* Download app onto my iPhone 14 Pro. App crashes immediately as soon as I try to open it. Rebooted phone to see if that was the issue. Still doesn’t work. (Edit: I also tried deleting and reinstalling the app, to no avail) ### 1/5 — Needs works *2023-08-28, version 22.17.2022122801* The app has great potential but it lags and there are icons i can’t tap. I tried to order online and I couldn’t so I ended up just going to the store only for them to tell me “they don’t do the app here” ### 1/5 — online ordering doesn’t work *2022-10-17, version 22.14.2022090501* what’s the point of having an app if you can’t place an order with it? no matter how often i try updating or reinstalling, it says “no restaurants matching that store reference” when i try to use the “order now” feature. please fix. ### 1/5 — Can’t order thru the app *2022-07-27, version 21.54.2021092401* Can’t mobile order, even if I’m 2 feet away from the building the app says it cannot find my store. I guess at least I can scan the app, but it’s a waste of space on my phone tbh ### 1/5 — Can’t order *2022-06-05, version 21.54.2021092401* It’s been like 4 months and I can’t place a order to the store 5mins from my house it says the store can’t be found ### 1/5 — WARNING - Used only one day, then deleted ! *2021-05-08, version 20.24.2020041009* This must be a very easy app to hack? Downloaded this app, entered all my information, and used it the first day. All went smooth and really liked it because it did shave a few minutes off the drive thru line. The next day, there were two unsolicited charges on there from a location an hour away!!! So, this must be a very easy app to hack? Deleted the app and contacted my bank to have the charges reversed, which involved closing the cards and getting a new one, etc. Food is still good, and I may go back some day, but I do not need / want / recommend this app. ### 2/5 — Useless *2025-12-13, version 25.20.5* This app is a joke it’s difficult to use and glitchy. You guys are missing out on mobile orders. ## Most praised reviews (9 highest-rated) ### 5/5 — . *2025-05-14, version 24.12.2024091101* The food is always hot and fresh ### 5/5 — Works Great *2024-10-09, version 24.12.2024091101* This app works great and I can easily use my rewards. ### 5/5 — Updated! *2024-03-07* Thanks for the recent updates. I can now easily see my loyalty rewards and make orders online on your apps. ### 5/5 — Nice Interface *2023-11-30* App is user friendly and easy with the new updates. ### 5/5 — Faster with app *2020-12-08, version 20.24.2020041009* I love this app because it allows me to skip the looooong line in the Salem's drive thru. Perfect for those who know about it and use it. Sad for the ones who don't know. ### 5/5 — Easy to used and simple *2020-08-15, version 20.24.2020041009* Great service too ### 5/5 — Simple enough *2020-07-05, version 20.24.2020041009* Easy to use. I like it! ### 4/5 — Gift Card Balance *2021-12-18, version 21.54.2021092401* There has to be a much better way to see what the balance on a gift card may be. The applications Gift Card section is broken. Please fix as soon as possible. Other than that, I honestly do not have any more complaints. ### 3/5 — App is better, but could use more work *2023-08-30, version 22.17.2022122801* The app is actually quite functional and seems like it’s been working a lot better, but a lot of images won’t load or are unavailable. And when you look for locations, it will have to open Safari just to link to the Salem’s website. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*