# Salesforce Social Studio

> Enterprise social media management platform for planning, engagement, and analytics. (iPhone/iPad app by salesforce.com.)

- Source: https://appshunter.io/ios/app/salesforce-social-studio/id840173798 (this page in markdown: same URL + `.md`)
- Developer: [salesforce.com](https://appshunter.io/developer/281826149)
- Category: Social Networking, Business
- Price: Free
- Rating: 4.30/5 from 356 App Store ratings · 14 written reviews indexed
- Age rating: 17+
- Requires: iOS 11.0 · 43 MB
- Languages: American English
- Released: 2014-05-07
- Data updated: 2026-06-10
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/salesforce-social-studio/id840173798/reviews.md

## What is Salesforce Social Studio?

Social Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. Use Analyze to access your Listening dashboards. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Mobile App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa).

Publish
   • Create, schedule, and manage content for Twitter, Facebook, Instagram, LinkedIn, YouTube, Pinterest, and Google+.
   • Measure the effectiveness of your posts.
   • Approve content before it is scheduled.

Engage
   • Respond to posts and engage with your communities on Twitter, Facebook, Instagram, LinkedIn and YouTube. 
   • Monitor what’s happening on Forums, Blogs, News sites, and more.
   • Reply, Retweet, Like, Favorite, Comment, Quote (etc.) to your heart’s content.
   • Collaborate efficiently with your community management team.
   • Flag, tag, categorize and organize content as it comes in.

Analyze/Listen
   • Broad listening support for many millions of sources.
   • Access Broad Listening dashboard from your phone.
   • See what’s happening on your owned social properties.
   • Easily share key insights with a tap.
   • Get instant search results for any keyword(s) with Quick Search.

## Key features

- Content planning and creation
- Cross-platform publishing
- Audience engagement and moderation
- Social media listening and analysis
- Cloud-synced across devices
- Content approval workflows

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/salesforce-social-studio/id840173798/reviews.md

### 1/5 — No push notifications for social comments

*2021-06-24, version 1.30.0*

What sort of app for social monitoring doesn’t allow push notifications?! Social Studio and the app have a LONG way to go to be on par with the competition.

### 1/5 — Useless App

*2021-03-23, version 1.30.0*

I only use this app because my job requires it. Social Studio is useless. It doesn’t let you upload videos at the same size that Facebook and Instagram accepts. The app has other glitches like not being able to tag people/pages. When we I post multiple photos on Facebook it duplicates the caption for every photo. These issues have been around for year. Get it together.

### 1/5 — Do not purchase this product!

*2020-12-20*

I transferred to this platform for my social channels and have found it to be very basic and kit able to perform at the standard it says it can. There are constant issues and using this platform adds more time to my day having to deal with the issues than if I jumped on and posted things natively to my social channels. Do not recommend, particularly if you have time sensitive information.

### 5/5 — NEW GLITCH - Amazing App

*2020-06-23, version 1.30.0*

Just recently when trying to schedule out posts on the mobile app, the dates and times do not appear. When you click “Schedule” the scroll bar does not show any dates, hours, or minute options past the current time. You can scroll and schedule on out anyway, however it’s invisible so you have no clue what day/time your selecting.

Other than this, the app is fantastic!

### 1/5 — Horrible

*2019-07-30*

This app does not work as it should. The engage column cuts out and does not let you go back in history (sometimes no further than 20 mins). I used the use the app to engage with posts but because of this issue I can’t. I have raised a complaint but it’s not going to be fixed anytime soon. Would recommend going with a competitor

### 1/5 — Unreliable and inconsistent

*2019-06-29, version 1.26.0*

Several members of my team use Social Studio for monitoring our business pages. Unfortunately, many times when one person takes action (such as hiding comments), the next persons dashboard does not indicate that this action was taken (a hidden post still appears).

Overall the app is a bit clunky and not easy to use. The desktop version works well—the app, not so much.

### 3/5 — Action multiple posts

*2019-03-09, version 1.24.0*

I can’t find a way to select multiple similar posts to apply a macro and it is not practical for me to apply macros to multiple posts individually. If there is a way to select multiple posts to action together, I couldn’t find it.

### 3/5 — So many bugs

*2018-05-18, version 1.20.1*

Numerous bugs in the app. As one example, once I schedule a post, the app won’t save any changes I make. Overall a poor product and app.

**Developer response:** Hello, I am sorry to hear you are having trouble with the app. We would like the opportunity to assist to resolve the issues you are experiencing. Please contact us at marketingcloudsupport@salesforce.com and a member of our technical staff will help you right away.

Daryl W - Mobile Product Manager

### 4/5 — Almost perfect

*2017-09-22*

I love how closely this app aligns with the desktop website. There are some limitations, like no filtering ability in the publish calendar, no way to reorder photos in tweets, but for the most part it’s really great. Hope development keeps coming.

**Developer response:** Hello, thank you for your feedback. I am happy to hear you are enjoying the app. Our goal  is to align as closely as possible with the desktop experience where it make sense for mobile. We will continue to provide features that with enhance your mobile experience and if you have any additional feedback on any other features you would like to see in the app please let us know.

Daryl W. - Product Manager Mobile

### 5/5 — Excellent functionality

*2016-10-06, version 1.12.2*

This app is particularly handy for managing incoming posts while I'm out of the office. Love it.

## Frequently asked questions about Salesforce Social Studio

### What does Salesforce Social Studio do?

Salesforce Social Studio is an enterprise-grade social media management platform. It allows users to plan, create, schedule, and publish content across various social networks. It also facilitates community engagement, conversation moderation, and in-depth social media listening and analysis.

### What are the key features of Social Studio?

Key features include content planning and creation, scheduling posts for platforms like Twitter, Facebook, Instagram, and LinkedIn, engaging with audiences, monitoring conversations across forums and blogs, and accessing listening dashboards for analysis. It also offers content approval workflows and cloud synchronization.

### How much does Salesforce Social Studio cost?

The provided information indicates that the app is a paid product, as it does not have in-app purchases or ads, and is described as an enterprise-grade solution. Specific pricing details are not available in the description, and users would typically need to consult Salesforce for subscription information.

### What social media platforms are supported?

The app supports content creation and publishing for Twitter, Facebook, Instagram, LinkedIn, YouTube, and Pinterest. Engagement and monitoring features are available for Twitter, Facebook, Instagram, and YouTube, as well as forums, blogs, and news sites.

### How does the cloud synchronization work?

The Social Studio Mobile App is completely cloud-synced. This means that any actions you take on your mobile device, such as creating a post or responding to a comment, will be reflected across all other instances where you use Social Studio, and vice versa. This ensures a consistent and up-to-date social media management experience.

## Version history (last 5 releases)

### 1.30.0 — 2020-04-05

• Bug Fixes

### 1.29.1 — 2020-04-01

• Minor feature enhancements
• Bug Fixes

### 1.29.0 — 2020-01-29

• Create Instagram Stories and Feed content on Social Studio desktop and use push notifications to mobile for publishing natively to Instagram.
• Bug Fixes

### 1.28.0 — 2019-10-28

• Publish videos to your Instagram Business account.
• Bug Fixes

### 1.27.1 — 2019-09-10

• Bug Fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*