# SalesMail — user reviews > 36 indexed App Store user reviews of SalesMail by HeartLegacy LLC, rated 4.80/5 from 350 ratings. - Source: https://appshunter.io/ios/app/salesmail/id1462329527/reviews - App overview in markdown: https://appshunter.io/ios/app/salesmail/id1462329527.md - Rating breakdown: 5★ 322 · 4★ 14 · 3★ 6 · 2★ 1 · 1★ 7 ## What do users think of SalesMail? Overall sentiment: positive **Pros** - 👍 Easy to use and user-friendly - 🚀 Effective for sales and outreach - 💡 Personalized video messages stand out - 😊 Clients/prospects love the videos - 🤝 Great customer support (Erica mentioned) - ✨ Multiple clip option for creativity - 📈 Tracks engagement and provides analytics - 🏢 Great for assisted living/senior care - 🌟 Sets users apart from competitors - 🚀 Quick and easy to send videos - 💬 Facilitates personal connections - 👍 Highly recommended by users - 💡 Ability to upload short videos - 🚀 Great for virtual tours and events **Most requested features** - Dark mode option ## Newest reviews (19 of 36) ### 5/5 — Love!! So easy and clients love it *2023-03-30, version 1.33* I love this app, I always great such good feedback from my clients when I send them updates. I send apartment tour videos, send mass communications about new events, or upcoming availability. I highly recommend! ### 5/5 — Improves My Outreach 100% *2023-03-30, version 1.33* I have received a lot of positive feedback about the personalized videos I have recorded. Just this week, two of my attendees at an event commented on how impressed they were with my video invitation. It's easy to learn and utilize. Erica Jean-Louis is an extraordinary coach and readily available to assist when needed. I highly recommend. ### 5/5 — Effective and Easy! *2023-03-30, version 1.33* Our prospects and families love that they are able to put a face to a name before they even come into our community! Great product, love how easy and effective it has been so far! ### 5/5 — Great platform *2023-03-30, version 1.33* We love using Sales Mail to connect with prospects on a personal level. It is so easy to use!! ### 5/5 — Excellent tool! *2023-03-30, version 1.33* We are so thankful for this tool! It is great to communicate with leads in a personalized way. It also helps us stand out amongst our competitors. Highly recommend! ### 5/5 — My personal outreach has stepped up in a big way w/ SalesMail! *2022-09-29, version 1.33* I have been using SalesMail for over a year now, daily. The personalized video email has been extremely helpful when communicating effectively w my valued clients. It keeps us close and connected and most importantly they can see I care. I get such great feedback from them. Best tool I’ve added in many many years to my outreach! ### 5/5 — Great for video *2022-07-06, version 1.33* This is a Great product for short videos, whether it’s a tour, a personalized messaged or even for showing directions. It’s easy to use and I like the analytics it gives on all videos sent. ### 5/5 — Best of the Best - Personalized and professionally branded video messages *2021-04-26, version 1.21* SalesMail is so easy to use and allows me to better connect with future customers. Sending a personalized video message is highly effective - but I also love the professional branding that is offered with this app. SalesMail is personal, professional while offering metrics for individual and team success. And, the customer service is amazing! ### 5/5 — Leasing Counselor *2021-01-28, version 1.21* I use this app in my outreach to new inquiries and to stay in touch with warm leads. Love the open/view tracking. I get much better responses than black and white email. LOVE it! ### 5/5 — Great Way to Connect with Clients *2020-12-29, version 1.21* The SalesMail app is a great way to connect virtually with clients and keep track if they receive your message. Would definitely recommend! ### 5/5 — Senior Care Counselor *2020-12-23, version 1.21* Love this! Easy to use and the support team has been great! ### 5/5 — Personal connection! *2020-12-21, version 1.21* The time, the effort and the creativity makes the personal connection memorable! ### 5/5 — Director of Community Relations *2020-12-18, version 1.20* SalesMail is an effect tool that is not only easy to use, but a creative way to share messages with others. I have used it for virtual tours, personalized follow up and more. I would highly recommend this app. ### 5/5 — Connect a Smile with the Sale *2020-12-18, version 1.20* SalesMail makes it so easy to connect your smile with the name in your email signature, and send a personalized video message to clients to help you stand out from the crowd. ### 5/5 — Great selling tool *2020-12-18, version 1.20* Love using SalesMail. Excellent tool to make a connection more personal than an email or voice mail. ### 5/5 — Amazing App! *2020-12-18, version 1.20* This app is such an amazing way to send personal messages that have a much warmer feel than a simple email, love it! ### 5/5 — A fantastic tool *2020-12-07, version 1.20* Great way to engage with prospects and help build trust. ### 5/5 — Super intuitive *2020-12-06, version 1.20* I love using SalesMail. The app is intuitive and easy. ### 5/5 — Great tool to help grow business! *2020-10-22, version 1.19* There are so many emails out there, it is tough to differentiate your messages. SalesMail allows me to standout from the crowd. I find I am much more likely to get a reply to my video message than from a standard email. The technology is easy to use too! I highly recommend this tool! Greg. ## Most critical reviews (10 lowest-rated) ### 4/5 — Multiclip *2022-01-27, version 1.29* Great addition with the multi clip option!! ### 5/5 — Must Have! *2024-07-12, version 1.59.0* SalesMail is a must have! I work at an assisted living and families really enjoy receiving short and sweet videos. It’s different from a call, email, or text. SalesMail is easy to use, I love the multiple clip option that makes me feel like a director 😀 This platform/app is a game changer and the folks at HeartLegacy are caring and thoughtful. My client success specialist, Erica, is amazing to work with!! ### 5/5 — Best AP ever *2024-07-11, version 1.59.0* This AP is amazing. My potential clients love it when I send a personalized video to them. The features are great and you can even upload a short video now to it. Best tool that I have in my bag to help me help our senior population. ### 5/5 — Valuable sales tool *2024-07-11, version 1.59.0* I’ve been utilizing SalesMail for the past 4 years that I’ve been in my role. The tool is so simple to use and is very user friendly for somebody such as myself who is not too tech savvy. I love SalesMail. I use it often to reconnect with old leads as well as connect with newer leads and referrals. It’s much more effective than an impersonal email and our families love it. ### 5/5 — BENEFICIAL YOU NEED THIS! *2024-07-11, version 1.59.0* I have been a SalesMail user for going 4 years now. SalesMail is super user friendly! This is great for an company to help with marketing, costumers, families etc. I have recommended this app to all of my colleagues! SalesMail also comes with great support team such as Erica, she is there for any questions you have! Great communication! SalesMail is by far the best of the best! ### 5/5 — Fabulous Sales Tool! *2024-07-11, version 1.59.0* The SalesMail App is so easy to use and very effective as a sales tool! The ability to send a personalized video to someone can set you apart from others! ### 5/5 — A MUST HAVE for All Sales & Marketing Leaders! *2024-04-04, version 1.51* SalesMail is absolutely one of a kind! If you’re looking for a unique and promising way to capture your audience’s attention at first glance, look no further! SalesMail is so easy to operate and the results are limitless! My customers/prospects enjoy my videos and it undoubtedly sets me aside from my competitors. I use this for introductions, marketing, virtual visits, promoting events/specials, and so much more. Delete your outdated email templates and get on board with SalesMail today! ### 5/5 — SalesMail is awesome!! *2023-04-05* I love being able to create personalized and generic videos and being able to share them with potential residents. Families love being able to see apartments when they aren’t able to come in themselves. The folks at SalesMail are so sweet and kind too! ### 5/5 — Love love love *2023-03-31, version 1.34* I loved sales mail!! I am not sure what I ever did without it. Erica Jean-Louis is amazing and is always available to help. If you are looking for a personable way to reach someone this is the tool you want in your pocket. Trust me ### 5/5 — Chelsea Eischen *2023-03-30, version 1.33* I love using SalesMail! Such a great app to track communication that is easy, fun, and interactive for leads! Highly recommend! ## Most praised reviews (1 highest-rated) ### 5/5 — Effective marketing tool *2023-03-30, version 1.33* I use this tool regularly to send videos to prospective clients. It’s quick and easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*