# Saliena Support — Saliena Community Reporting

> Saliena Community Reporting (iPhone/iPad app by Saliena.)

- Source: https://appshunter.io/ios/app/saliena-support/id6794329499 (this page in markdown: same URL + `.md`)
- Developer: [Saliena](https://appshunter.io/developer/1890718070)
- Category: Productivity, Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 17 MB
- Languages: American English
- Released: 2026-08-12
- Data updated: 2026-10-02
- User reviews in markdown: https://appshunter.io/ios/app/saliena-support/id6794329499/reviews.md

## What is Saliena Support?

Saliena Support is the official community reporting tool for Saliena residents. Quickly report issues around the neighbourhood — from damaged benches and potholes to cleaning or safety concerns — and keep track of progress until they are resolved.
With Saliena Support you can:
Submit reports in seconds — attach photos or videos, describe the issue, and choose a precise location.
Track status in real time — see whether your report is submitted, in process, declined, or completed.
Get notified — receive a push notification when your report is completed.
Browse community reports — view reports submitted by other residents.
Manage everything in one place — review your own reports and update your profile easily.

For staff and administrators, Saliena Support includes a dedicated dashboard to assign reports, update statuses, share actionable updates with field teams, and manage user roles.

Your feedback helps keep Saliena clean, safe, and well-maintained. Download Saliena Support today and make reporting simple.


## Version history (last 5 releases)

### 1.2.7 (25) — 2026-10-01

• Rate a completed report with four reactions, from "Above My Expectations" to "Furious". Your reaction can be changed if tapped by mistake.
• If you are not satisfied, your report is reopened automatically so the team can follow up.
• Staff can now reply with a short video as well as photos.
• Reports stay in their original language, with a Translate button when you need it.
• Pull down on any screen to refresh.
• Reports you have viewed remain available offline.
• "Take Video" now opens the camera straight away in video mode.
• A clearer photo viewer and improved close buttons.
• Fixed the app failing to launch on iOS 27. General stability improvements.

### 1.2.6 (22) — 2026-09-30

What's new in 1.2.6:
• Rate a completed report with four simple reactions, from "Above My Expectations" to "Furious". You can change your reaction if you tap the wrong one.
• If you're not satisfied, your report is reopened automatically so the team can follow up.
• Staff can now reply with a short video as well as photos.
• Reports stay in their original language, with a Translate button when you need it.
• Pull down on any screen to refresh.
• Reports you've viewed are still there when you're offline.
• "Take Video" now opens the camera straight away.
• A clearer photo viewer and general improvements.

### 1.2.5 (21) — 2026-09-16

Staff can now attach up to two completion photos per report, so residents can see the finished result from more than one angle. This update also includes refreshed seasonal imagery, clearer and better-formatted staff replies, and general stability improvements.

### 1.2.4 (20) — 2026-09-02

Thank you for reporting with Saliena Support. This release includes improvements based on resident feedback.

What's new:
- Resolution photos: staff can now attach a completion photo so you can see exactly what was fixed.
- Edit before validation: you can now edit your report until the estate team starts reviewing it.
- Give feedback: tap Thank You or Still Unresolved on completed reports.
- Longer videos: record up to 15 seconds when reporting an issue.
- Better sharing: report details are now shared using your device's native share sheet.
- Clearer notifications: we added guidance when notifications are blocked on your device.
- Improved layout, text and button sizing across the app.

Bug fixes and performance improvements.

### 1.2.3 (19) — 2026-08-21

This update makes reporting faster, simpler and more reliable.
• Reports can now be submitted with a description only — photos and videos are optional
• Faster, more private photo and video selection using the built-in system picker
• Draft autosave: your text is kept if you leave the screen or lose connection
• Offline reporting: reports are queued and sent automatically once you are back online
• Photos are compressed before upload, so submissions are quicker on mobile data
• Possible duplicate warning helps avoid reporting the same issue twice
• Comment threads on reports for clearer communication with the estate team
• Push notifications when the status of your report changes
• Pull to refresh on the Reports list, with faster loading of long lists
• App version is now shown on the Profile page
• Improved layout and spacing throughout, including fixes for the Delete Account section
• Account deletion available directly in the app
• Faster app start-up and improved reliability with a poor or no network connection
• Numerous smaller fixes and refinements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-02.*