# SalinasConnect > Mobile app for reporting city service requests to the City of Salinas, California. (iPhone/iPad app by City of Salinas, California.) - Source: https://appshunter.io/ios/app/salinasconnect/id1355042870 (this page in markdown: same URL + `.md`) - Developer: [City of Salinas, California](https://appshunter.io/developer/601163496) - Category: Productivity, Utilities - Price: Free - Rating: 2.60/5 from 13 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 26 MB - Languages: American English - Released: 2018-03-03 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/salinasconnect/id1355042870/reviews.md ## What is SalinasConnect? Stay connected via SalinasConnect, the service request mobile app for the City of Salinas, California. Need a tree trimmed? Tired of seeing that abandoned vehicle on your street? Have a code violation you want to report? Report it to the City using SalinasConnect. • Submit service request electronically • Choose from variety of issues • Pinpoint the location with GPS • Attach a photo • Receive e-mail, text, or voice message status updates • Link to the City’s website and social media platforms • “One Call to City Hall” direct dial button How does it work? 1. Resident places service request via SalinasConnect; 2. SalinasConnect stores, processes and automatically routes the request to the correct department; and 3. Notification is then provided to the resident via text, email or a phone call when the issue has been resolved. The City of Salinas, through SalinasConnect, is committed to ensuring that your requests and concerns are addressed more efficiently through the use of technology. SalinasConnect provides residents with reasonable response times to service requests, improves customer service, increases effective communication, and boosts overall responsiveness. ## Key features - Submit service requests electronically - Variety of issue categories - Pinpoint location with GPS - Attach photos to requests - Receive status updates - Direct dial to City Hall ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/salinasconnect/id1355042870/reviews.md ### 1/5 — Broken App - the last update bricked it *2024-07-21, version 10.0* Sorry. I thought it was working just fine. However since the last update it can’t even log in. I am submitted via the website and there is a glitch on submitting it as well. It informed me I can to Call someone to inquire about the error. Whatever. The city is in desperate need of new leadership and better grant writers to fix out streets and sidewalks and all the wonderful stumps all over town. I can’t wait for someone to twist and ankle or break a leg on our crappy sidewalks. ### 1/5 — Always crashes *2019-11-19, version 6.4* Can’t report anything as it crashes when you choose an option ### 5/5 — Cool *2018-11-20, version 5.4* We needed something like this for Salinas. Just hope respond times are pretty quick. Also under issues they should add a suspicious activity option. ## Frequently asked questions about SalinasConnect ### How do I report a problem using SalinasConnect? You can report a problem by submitting a service request electronically through the app. You can choose from various issue types, pinpoint the location using GPS, and attach a photo for better context. ### What kind of issues can I report with SalinasConnect? SalinasConnect allows you to report a variety of issues, including requests for tree trimming, abandoned vehicles, and code violations. It acts as a central point for many city service needs. ### Will I be notified when my service request is resolved? Yes, you will receive e-mail, text, or voice message status updates. The app is designed to keep you informed throughout the process until the issue is resolved. ### Is SalinasConnect available on all devices? Based on the provided data, SalinasConnect is supported on iPhones and iPods. Compatibility with other devices like Android phones is not specified. ### How often is SalinasConnect updated? The app was last updated on May 7, 2024, indicating it receives regular updates to ensure functionality and address any issues. The latest version is 10.0. ### What is the user rating for SalinasConnect? SalinasConnect has a user rating of 2.6 stars based on 13 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback. ### Does SalinasConnect have ads? No, SalinasConnect does not contain advertisements. The app is free to use and does not display any ads to its users. ### What is the age rating for SalinasConnect? SalinasConnect has an age rating of 4+, making it suitable for a wide range of users, including children, to report city service issues. ## Version history (last 4 releases) ### 10.0 — 2024-05-07 - Completely rebuilt application enhances both performance and stability, ensuring a smoother user-experience - The submission process now supports more field types, providing greater flexibility and customization - Implemented a 'Request Type' search function to quickly filter out types - accessibility features, catering towards a broader spectrum of users - Expanded language options for increased global accessibility and user convenience - Implemented new and improved places search ### 6.7 — 2020-02-06 Bug fixes Layout fixes for certain devices Fixes for push notifications not working ### 6.4 — 2019-11-06 Bug fixes related to iOS 13 ### 5.4 — 2018-03-03 No release notes. ## Apps similar to SalinasConnect | App | Rating | Price | Category | | --- | --- | --- | --- | | [STG311](https://appshunter.io/ios/app/stg311/id1555250105) | — | Free | Productivity | | [Commute Tracker by RideAmigos](https://appshunter.io/ios/app/commute-tracker-by-rideamigos/id1108794526) | 3.7 (17) | Free | Productivity | | [Graniterock](https://appshunter.io/ios/app/graniterock/id426712849) | 5.0 (4) | Free | Productivity | | [DACdb Mobile](https://appshunter.io/ios/app/dacdb-mobile/id1593262998) | 4.5 (8) | Free | Productivity | | [My Chatham](https://appshunter.io/ios/app/my-chatham/id1521455049) | 3.5 (2) | Free | Productivity | | [FAMS-Alarm](https://appshunter.io/ios/app/fams-alarm/id1054368158) | 1.0 (25) | Free | Productivity | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*