# Sallie Mae — Manage your Sallie Mae account

> Mobile app for managing student loans and credit cards, with payment and account tracking features. (iPhone/iPad app by Sallie Mae, Inc..)

- Source: https://appshunter.io/ios/app/sallie-mae/id1114040896 (this page in markdown: same URL + `.md`)
- Developer: [Sallie Mae, Inc.](https://appshunter.io/developer/456706617)
- Category: Finance
- Price: Free
- Rating: 4.50/5 from 102,360 App Store ratings · 313 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 92 MB
- Languages: American English
- Released: 2016-11-13
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sallie-mae/id1114040896/reviews.md

## What is Sallie Mae?

With a clean look and easy-to-use features, this app is the most convenient way to keep track of your student loans from your mobile devices, anytime, anywhere. It’s simple to check your balances, make payments, view previous transactions, and more. You can also set up and manage automatic loan payments from your bank account, right from the app. You can sign in securely with your Sallie Mae username and password—or Touch ID® or Face ID®—for easy access.
Get anytime, anywhere access from your mobile device with these features:
•	View an account summary for student loans and credit cards from the home screen
•	Pay the Current Amount Due and make custom payments on student loans
•	Set up and manage automatic payments from your bank account
•	View the status of your loan applications
•	Receive notification when your loan payment is due, past due, or posted
•	Message our team to get help and answers
•	Log in quickly with Touch ID or Face ID
•	Pay your Total Amount Due with Siri®
•	Track your credit health with a quarterly FICO® Score
•	Get answers from support with in-app messages
•	Provide feedback directly to Sallie Mae
•	Supports dark mode in iOS 13
Note: To manage your Sallie Mae savings accounts, download the Sallie Mae Banking mobile app.
Borrowers and cosigners who have an available FICO® Score and a Sallie Mae loan with a current balance greater than $0, may receive their score quarterly after the first disbursement of their loan. The FICO® Score provided to you is the FICO Score 8 based on TransUnion data and is the same score that Sallie Mae uses, along with other information, to manage your account. FICO® Scores and associated educational content are provided solely for your own non-commercial personal review, use, and benefit. This benefit may change or end in the future. FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries.
Sallie Mae and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. Sallie Mae Bank and Fair Isaac do not provide “credit repair” services or advice or assistance regarding “rebuilding” or “improving” your credit record, credit history, or credit rating.
© 2022 Fair Isaac Corporation. All rights reserved.
SALLIE MAE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, SERVICES, AND BENEFITS AT ANY TIME WITHOUT NOTICE. CHECK SALLIEMAE.COM FOR THE MOST UP-TO-DATE PRODUCT INFORMATION.
©2022 Sallie Mae Bank. All rights reserved. Sallie Mae, the Sallie Mae logo, and other Sallie Mae names and logos are service marks or registered service marks of Sallie Mae Bank. SLM Corporation and its subsidiaries, including Sallie Mae Bank, are not sponsored by or agencies of the United States of America.

## Key features

- View account summary for loans and credit cards
- Make payments on student loans
- Set up and manage automatic payments
- View loan application status
- Receive payment due notifications
- Secure login with Touch ID/Face ID
- Track credit health with FICO Score

## What do users think of Sallie Mae?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Convenient for making payments
- 🔒 Secure with fingerprint/face ID login
- 💡 Helpful for tracking loan details

**Cons**

- 🐛 Glitchy app performance
- 🤔 Inaccurate loan information
- 😤 Poor customer service
- 💸 Predatory loan terms from Sallie Mae

**Commonly reported bugs**

- Login issues and endless login loops
- Incorrect payment processing and late fees
- Outdated app information not syncing with website

**Most requested features**

- Ability to pay individual loans separately
- Improved notification system for payments
- More detailed loan history and analytics
- Seamless integration with bank accounts

## Recent user reviews (10 of 313)

All indexed reviews: https://appshunter.io/ios/app/sallie-mae/id1114040896/reviews.md

### 1/5 — It never updates how much payment you actually have

*2026-08-25, version 4.0.50*

Don’t accidentally overpay

### 1/5 — Don’t do it

*2026-08-18, version 4.0.41*

Yes, sallie mae allows students to go to college who can’t afford to pay up front. Yes, Sallie Mae is also a predatory company that takes advantage of KIDS & parents who just want a bright future. Both are true. I have a 14% interest rate on a $100k student loan. I’ve been paying $1400 a month for several years now. Doing my best hardly does anything. Do the math. How is this just. I pray to God I get through this.

### 1/5 — Customer Service Was HORRIBLE

*2026-08-18, version 4.0.41*

I’ve noticed anytime someone who sounds like they’re a certain…ethnicity answers the phone, that they are extremely argumentative and have no knowledge outside of their basic script. They’re also unwilling to transfer me to a supervisor when they didn’t know what to do. It really enforces bad stereotypes. Every. Single. Time.

### 5/5 — Payments

*2026-08-12, version 4.0.41*

Online payments are so easy to make!

### 1/5 — DO NOT DO IT!

*2026-08-11, version 4.0.41*

Whatever you do if possible do not go through Sallie Mae for your loan.

### 1/5 — New Update makes app unusable for older iOS systems

*2026-08-10, version 4.0.30*

The newest update now makes this app no longer functional with any iphone that’s an iphone x or older.

### 3/5 — Prohibited Access

*2026-08-09, version 4.0.41*

There’s a bug that needs to be fixed for the app. I keep getting logged out. Yes it’s still my responsibility to remember to pay on time but if I’m trying to have notifications set to be sent to my phone as reminders, it’s not going to happen if I keep getting logged out.

### 1/5 — The interest rates

*2026-08-07, version 4.0.41*

The rates for a paid in advance payee are ridicules.  Every week I receive a refinance application from an outside source and the government backed Sallie Mae loan is substantially higher rate.

### 1/5 — Gg

*2026-08-05, version 4.0.41*

Gay gay

### 1/5 — Can’t wait to delete this app

*2026-08-04, version 4.0.20*

I hate your app and recent updates.
Also with every update you’re forcing the customer to have to updste their software to use the app. 
What a waste

## Frequently asked questions about Sallie Mae

### What can I do with the Sallie Mae app?

The app allows you to manage your Sallie Mae student loans and credit cards. You can view account summaries, make payments, set up automatic payments, check the status of loan applications, and receive payment reminders. It also offers secure login options and in-app messaging for support.

### How do I log in to the app?

You can log in securely using your Sallie Mae username and password. For quicker access, the app also supports login via Touch ID or Face ID on compatible devices.

### Is the Sallie Mae app free to use?

Yes, the Sallie Mae app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### Can I manage my savings accounts with this app?

No, this app is specifically designed for managing student loans and credit cards. To manage your Sallie Mae savings accounts, you will need to download the separate Sallie Mae Banking mobile app.

### What are the benefits of using the app for loan management?

The app provides anytime, anywhere access to your loan information, making it convenient to track balances, make payments, and monitor your loan status. Features like automatic payment setup and payment reminders help ensure you stay on top of your financial obligations.

## Version history (last 5 releases)

### 4.0.50 — 2026-08-20

Bug fixes and improvements

### 4.0.41 — 2026-07-24

Bug fixes and performance improvements

### 4.0.40 — 2026-07-16

Bug fixes and improvements

### 4.0.30 — 2026-06-08

The next update requires iOS 18.0 or later. Devices on earlier versions will no longer be supported.

### 4.0.20 — 2026-05-04

Bug fixes

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## More apps by Sallie Mae, Inc.

- [Sallie Mae® Banking](https://appshunter.io/ios/app/sallie-mae-banking/id456706611)
- [Scholly: College Scholarships](https://appshunter.io/ios/app/scholly-college-scholarships/id1048625540)

All apps by Sallie Mae, Inc.: https://appshunter.io/developer/456706617

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*